Sampathi Credits Pvt. Ltd lends personal loan using the 10MinutesLoan App available for iOS and Android Smartphone. The FriendLoan has developed a proprietary advanced machine learning algorithm “Socrates” that enables them to verify customer profile and give them a credit score. FriendLoan Technologies Pvt. Ltd has developed 10MinutesLoan App which lets customers to get an instant personal loan.
At 10MinutesLoan (Friend Loan) the customer can get a personal loan (Rs.3,500 – Rs. 50,000) for new/ first time users for a tenure of 1, 3 or 6 months. If you are an existing customer then you are eligible and increase the loan amount to Rs 1,00,000 for up to 12 months EMI. To get the loan, you need to download the official Android App called “10MinuteLoan” available at the Google Play Store. Upload bank statements (3 months), upload PAN card, Selfie. Then you have to wait till your loan application or KYC is verified. Once your application is verified and generate credit score then you can choose loan amount, EMI etc. and apply. The disbursed amount is directly transferred to your bank account.
Friend 10 Minute Loan Customer Care
Sampathi Credits Pvt. Ltd is registered NBFC at RBI. So all the personal loan is managed and given by Sampathi Credits Pvt. Ltd whereas 10MinutesLoan only provides a platform where Borrower meets Lending company. The customer can always contact the dedicated help center of FriendLoan/ 10 MinuteLoan and register complaint.
- OTP is not generating
- Loan is not processed in 10 minutes
- Emergency loan facility is not available
- I can’t change my bank account
- EMI issue – Change EMI payment date
- Refund and Cancellation of Loan account
- Money is not disbursed in bank account
- All banks are not in the list
10MinuteLoan Customer Helpline Number
Below are the official customer care team contact information.
| Email ID – Helpline | [email protected] |
| Phone Number | 044-42606935 |
| Address | Sampathi Credits Pvt Ltd. No 109/46, A3 C-block, Parsn paradise, G.N Chetty Road, T.Nagar, Chennai-600 017. [email protected] |
| Online Complaint/ Review | @Google Play Store |
| Official Website | https://friendloan.in/ |
Pls refund my advance 1 EMI
IAM already paid first EMI 1.8.2019
Hello Sanjay.
If you have paid Advance EMI on 1 August 2019. You must send the receipt to the customer care via email. [email protected] also you can call at 044-42606935
Let us know.
Have a great day.
Hello my name is ritesh kumar srivastava
I have already mail to your customer support mail due to my emi is not debited from my account.i have sufficient balance in my account my loan no isFLPL0005525 please help
I have sufficient fund in my account but you not debit my emi in your app pay emi is also not working so how you people are showing my emi is over due because it’s your side fault not my I have send several mail to your support mail id but no reply is given by you .Please rectify my issue urgently
Hi Ritesh,
Check the NACH status.
Automatic Debit of EMI is only avaialble if NACH is active in your account. If not, you have to repay the EMI via Official 10MinuteLoan.
Let us know more. Or contact the Customer care of 10minuteloan.
Have a good day.
Hi Team,
i was taken loan and Same was Closed in Sep 2019 and also i have received NOC letter but today i got call from Bank that some amount around 3550 is hold by Sampathi Credit why when i have already paid all emi and Received NOC then why the amount is hold and i am not able to access my amount from my account. Please cancel my NACH and release my fund. Also no one is picking the call.
Hi Neel
You need to raise the official ticket on 10MinuteLoan App,
Let us know.
Good day.
Same problem My loan is closed I have a noc nevertheless 2 extra emi dudect my account
Sir please tell me how can i get my next loan.. app is not showing anything.. please help me..
Please help me
hi customer care not answering call plz provide me some other number because my loan status is showing pending for TVR call
Hello sir
I’m priyank, i have applied for loan but my application is pending last 2 days, no revert from your side, plz check and i have need for money.
Mobile no.999xxxx3
Hi Priyank,
Processing of loan application may take some time.
Please check the current status of loan.
Good day.
Sir I have applied for a loan on 25 sep but money not disbursed in my account. I have been trying to contact your for last week. But you are not responding please solve my matter
Name sharib ali
Mob 95xxx795
The loan dept. check various parameters before providing loan. What is the current status of your loan.
Please let us know.
My status is it is asking for mandate Approval. I have done e sign and my loan has been approved. But money is not disbursed. Please Vikash sir let me known.
Hi Sharib Ali
As the loan amount is already approved. The 10MinuteLoan will soon disburse the loan amount. Meanwhile you can check the Mandate Approval page. Complete that. Have a good day.
Vikas sir I just want to confirm. Is this your customer care number 091xxx789. Because I have called.
Hi Sharib Ali
Where did you find that phone number. The Official 10MinuteLoan Customer Support is 044-42606935. There are no other number. You can find it on official website https://friendloan.in/contact-us/
Good day
I got the number from YouTube. And they were saying. I am speaking from friends loan app. He confirmed to me do you have Google pay account I said yes. He was asking my mobile number and said call me at 4 pm I ill tell you a reason. Vikash sir how much time it will take. Because it has been 12 days. Loan is not approved. Can you check my number.
Hi Sharib
DO not share any confidential details. This may be fraud.
Good day.
Vikash sir can you check my number and mail id can you disbursed my loan it has been 13 days loan is not disbursed. It is asking for mandate Approval
Vikas sir I m sharib ali sir your customer care number is not working. And your company is not responding on a mail. What is the reason? Sir please do something it’s been 3 weeks. Loan is not disbursed. There is a doubt this app is a fake or not. I request you please disbursed my loan
How is your service. My loan has not been disbursed till now. Bloody hell to your bullshit Company. It’s been 21 days. It is asking for mandate Approval till now. I have called you many times your number is not working. You are not responding. Very disgusting very very very very very very very very bad Company. I have not seen like this company.i did not expect. I am requesting from you. Please disbursed my loan within 24 hours. Otherwise I ill file a case against your company. I ill go to the court. Please disbursed my loan Name sharib… Read more »
Hi Sharib
Sorry that your loan is not disbursed till now. You need to check the pending process. Follow the steps. If you are not understanding, you can always call the customer support of 10MinuteLoan
Good day.
There is no any pending. It is is asking for mandate Approval. Don not make accuse. How long can I wait. Are you talking logical things. Very pathetic company. Your company have no rights to play with customer feelings.why you are not disbursing my loan. It’s about to one month nearly. And am I mad am I fool. If my loan ill not be disburse my loan I ill file a big case against your company.Vikash. Why you are getting salary here. You customer care number is not working. You are not responding on the mail.how dare you to talk… Read more »
This is Deepak kumar verma my register mobile number is 77xxxxx5111 I was applied a loan before 6 days and approved successfully ecs mandate also approved and still showing waiting for tvr last 4 days why???? Please answer me as per your application amount credited with in 2 bank working days but still amount not credited on my account bad service and given customer care number is fake no one pick up the call I was called 100 times and customer support mail is also fake I was drop many mails but no one reply
I am trying to pay my emi but not processing How customer number 04442606935 not lifted
This sir
My name is Umesh
I should 13 no.2019 Loans have been applied the loan is also approached but still showing for waiting TVR , if you want to clear my loan as soon as possible
HELLO IM WAITING FOR TVR CALL NOT YET RECEIVED PLS CALL NOW
Sir my application is approved for 15000 rs when money will be disbursement done
My loan complite give me new loan
My loan complite give me new loan Sir
When I can get my next loan.. I have completed my previous loan recently.. please tell me when I’m able to get new loan..
Recently completed my first loan.. please tell me when can i get the next loan?
Sir 10 minutes loan ap pe Bank of Baroda ja option nh aa raha Kuch help karenge mera
FULL PAYMENT KITHA LAKIN UPDATE NAHI HUA.ONE PAYMENT SHOW KAR RAHA HAI
REPLAY
mear loan id FLPL0011464 HAI.Full payment karne ke bad vi loan update nahi hua hai kyu replay me
hi customer care not answering call plz provide me some other number because my loan status is showing pending for TVR call
Hi sir I am applied loan mandate approval also done do many time called for coustmer care no they are not answering call now last 7 days
Please give me another contract no
Dear Sir,
I am applying loan a dated 12-02-2020 mandate also approved since I am waiting tvr call
It is too bad