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{BHIM Verify Mobile Failed} BHIM UPI Support 24×7 Online Complaint & Helpline

Last updated on May 16th, 2019 at 11:18 am

NPCI UPI Payment Platform is used by 144 Banks in India. The other countries have contacted the National Payments Corporation of India (NPCI), Govt. of India to know the Unified Payment Interface Working, API etc. Till now, UPI is very successful statup by NPCI (Govt of India Initiative). In May 2019, the market source is expecting 1 Billion UPI Transactions worth more than 1.5 lakh crores. As the demand of UPI is increasing, some user are facing issue in BHIM UPI App Transaction, PhonePe, Google Pay (Tez), Paytm, SBI UPI, BOB UPI Pay Apps etc. The customers can lodge complaint 24×7 on BHIM UPI portal or you can directly call the customer care helpline number. An issue in payment transaction failed/ pending, Mobile Verify, Not able to register on UPI, SMS delay, Lost UPI Phone etc. Just call the UPI helpdesk support

NPCI BHIM UPI Registration Failed, Issue with verification of Mobile Number, Transaction Failed, Pending, 6 Digit Debit Card, Email-ID disabled, Login Issue, Update BHIM UPI App – Complaint Box, Helpline Number Care

With total 477,907 user rating an average of 4.3, BHIM is the best UPI App available on Google Play Store. The customers are using BHIM App for Unified Payment Interface based transaction. In this process, customer are facing a large number of issues i.e. transaction failed or pending. after update BHIM app registration, mobile verification failed, 6 Digit UPI PIN Debit Card code not generated. The customer are downloading and using it very much in UPI transaction and Payments. But there is issue with the Mobile Registration. Some of the customers are not able to register their mobile in the BHIM App. The error occurred during the registration process. Here is the common complaints & require support in the BHIM Mobile Registration.

BHIM UPI Mobile Verification Failed: UPI Official App developed by NPCI (National Payment Corporation of India) is most used app for the UPI Payments after SBI Pay, PhonePe, Google Pay and PayTM. The customer are not able to register their mobile number in BHIM UPI App. Its shows “UPI Registration Failed” – Failed to register your mobile on UPI. Click below to try again. Every time you try to register in UPI (Verify Mobile Number) SMS Charges is deducted. There is one solution to this problem of BHIM APP Mobile Verification.

Most of the time this type of problem occur if your mobile number SIM is in the SLOT-2 of your phone. You need to change it to the primary slot (SLOT-1) and try again. Also, you have to give permission to BHIM APp i.e. SMS, Contacts, Storage, Camera, Location etc. to work properly.

Complaints in the BHIM UPI App

Customer Reviews & Require the online support/ help from NPCI Customer Care regarding the Mobile Verification/ Registration for BHIM UPI App.

  1. Vishnu: not working properly every time shows app not responding
  2. Kritika Rana: App was working good earlier but now stoped working. I am not able to verify my mobile number even after trying many times. My balance on registered no. has been exhausted in verification only and problem is still there
  3. Sanjay Sharma: I have installed the BHIM UPI App twice in my smartphone. In the registration process of my mobile number. It shows error message that “Mobile Registration Failed”. The SMS Charges are deducted every time.
  4. Vasudev Pathak: My account automatically got unregistered and now I am not able to register agian. trying since last month, every shos error failed to register.
  5. Tanmoy Basak: I can’t log in to my BHIM UPI App account, I changed my passcode but till can’t access my account.
  6. Sunil Saini: Hi, I ported my mobile number and now the app is not able to verify my bank account linked to the mobile number.
  7. Hasmukh Mewara: I am not able to access the BHIM App from several days its showing that your security sacrifices contact to the support team of BHIM.
  8. Faizur Rahman: ERROR as NDK Registration Failed
  9. Rama Viji: It is not supporting my Mobile/ Device.
  10. Satish Sekar: My transfer money is pending how many days credit to beneficiaries acount….its showing in 2 working days but not credit yet.
  11. Sanjeev Singh: Keeps shutting down and asks to insert SIM. The updated version is worst
  12. Akshaya Verma: I am.not able to Log it In. Why do you ask for reviews when there is no one to take a note?? I have sent SMSs for verification 4 times and have spent more than ₹5. Still it is not verifying my contact details.
  13. Amit Kumar Yadav: very poor experience. Not able to set upi pin every time it show debit card digit is wrong . please fix this problem.

BHIM UPI Online Complaint Box/ Helpline NUmber

The National Payment Corporation of India (NPCI) is happy to help customer having issue with the BHIM UPI App. To get in touch with BHIM Support Team. You can visit the official website www.bhimupi.org or call on the toll-free number.

Register complaints:

  • Mobile Verification Failed: Issue in the BHIM UPI mobile verification. The UPI Registration failed on BHIM UPI App. Solution: Just close the App, Check SMS permission is provided to BHIM App and start the registration process again.
  • BHIM Transaction password, want to reset but unable to do.
  • Transaction (Failed or Pending) – Transaction is failed but amount is deducted from the account. The beneficiary account is not credited. The transaction is showing pending message.
  • BHIM Cashback: BHIM App Cashback is not received/ not eligible for cashback.
  • PIN: Unable to set PIN, Reset PIN, Exceed PIN Error, Blocked pin, PIN Error
  • Account: Unable to link account, fetch the bank account, unable to change/ remove the account, unable to deregister.
  • Registration: Device binding failed, mobile registration failed, SMS failed.
  • SMS: OTP did not receive
  • Login: Unable to login in BHIM UPI App.
  • Others

Go to https://www.bhimupi.org.in/get-touch and choose the correct category and register for the support.
After submitting details (Bank Name, Transaction Number, Issue, Comment etc.)
Note down Complaint Reference Number for future use.

Or you can call on the helpline/ support team at 022-45414740.

BHIM Verifying Mobile Failed – Registration 

Mobile Verification (SIM 1/ 2) is failed in BHIM UPI App – This issue is increasing day by day. The customer of BHIM App are getting Mobile verification failed after updating BHIM App. The online complaint system is not responding in time. SMS charges are deducted many times but BHIM Mobile verification is failed. The account does not exist with SBI Bank at the time of fetching the bank accounts. After giving Passcode, the BHIM app redirect to home login screen.

If you are not able to verify mobile number on BHIM App, then you can read the full article. Our PM Narendra Modi launched Aadhaar Based/ USSD/ UPI app on the name of Dr. Bhim Rao Ambedkar at the DigiDhan Mela New Delhi. The App name is BHIM (Bharat Interface for Money). Install PM Modi BHIM app in your android/ iPhone or Windows phones.

Mobile Verification Failed

In the mobile registration in BHIM UPI App (Modi Govt. UPI), the first step is to add your mobile number (registration of UPI). The verification of mobile number is a necessary step for BHIM App.

I spent INR 1.5 a message for 15 times to reset/verify my number. But still not able to verify mobile number. UPI BHIM registration is failed due to SMS fetching problem. Server error. Unable to fetch your mobile number.

UPI Registration Failed

The mobile number verification is failed on BHIM APP. “Failed to register your mobile number on UPI. Click below to try again” You can solve this type of problem. At present due to heavy server usage, BHIM NPCI UPI Serer is not able to respond and given OTP (password) to verify the mobile number. The user are reporting that they are not able to verify mobile number on BHIM App, their network are BSNL, Jio, Airtel, Vodafone, MTS, Idea, Telenor, Aircel etc.

BHIM App Verification Problem

After downloading official app of BHIM NPCI app you have to verify your mobile number by SMS authentication. If you have dual SIM phone. Choose SIM 1 or SIM 2 mobile number that you are using in your bank account. There are lots of error users are facing ie. Verification Failed/ Error in Network/ Internet problem etc.

BHIM App Online Complaint

To solve NPCI BHIM App authentication error while verifying your mobile number. You have to choose only mobile number that is used in bank account – SBI/ PNB/ Bank of Baroda/ Axis Bank/ ICICI/ HDFC etc.

BHIM SBI Pay UPI App Customer Care –  SBI UPI Payments App Support
SBI Bhim App/ UPI Customer Care/ Helpline: 1800 Toll-Free
BHIM App Complaint & Register BHIM UPI App Online Complaint, Toll-Free Number, Customer Care


Q. Can I use the UPI in Normal Basic Keypad phones?
Ans. Yes, the customer can use UPI USSD Codes to access bank details, transaction, history, transfer fund. (Check UPI in Normal Phone).

Q. Is there any extra charges for UPI Payments?
Ans. No, UPI mode of transactions are completely free. You just have to install any UPI App and register mobile to start using UPI.

Q. I have a Bank Account in SBI, can I use BHIM UPI? 
Ans. Yes, this is the beauty of UPI, Any bank account holder can install BHIM UPI App, Register UPI and start using UPI Interface.

Q. What is the future of UPI?
Ans. In May 2019, approx 1 billion UPI Transaction will be there. At present, UPI is used in shops, malls, online shopping, booking ticket, bill payments, purchasing insurance etc. In coming months, UPI

Q. Cashback Offers of UPI?
Answer: The offers, Promo Codes are provided by the Company providing UPI App i.e. Google Pay, PhonePe, PayTM, SBI, BHIM UPI, etc. Check the Offers and Cashback section in your App.

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    I am unable to install BHIM as it says “This item is not available in your country”. I am in Bangalore and surprised that the application is unable to check mobile network operator or by GPS the location. Can a solution be provided.

  2. Divya Vishambra Jantail

    I not verify my number in Bhim app


    Dear sir I am Basavaraj B Angadi bhim app not verifye the my mobile number then i am mention the my name and verify and pay. But amount transfer to wrong number or another account number 9000 rs debited my account i am not mention account number and ifsc code please give me sollution my problem

  4. I am not able to verify my mobile no

    • Satyabrata Dutta

      From beginning this problem is there. You can’t do anything.Only way forget BHIM. If you have uninstalled wrongly once it is gone for ever. It is impossible to further verify your sim. Particularly if it is Jio sim. It is better never uninstalled BHIM app. If it is o.k with two/three bank.

      Go for Tez there is not such problem.


  5. Rajendra Pasad S

    I have sent innumerable no of messages for verifying my mobile no every time my account is debited and no action is forthcoming, what is the solution for it

  6. K suresh krishna

    I could not register with my Vodafone number which is linked with bank account…but the amount is deducted from main balance when I try to register for SMS charge 0.25paise…particularly the problem is with VODAFONE number

  7. Not able to verify mobile no. Not receiving otp.2 times reinstalled. But problem is not solved.

  8. Not able to verify mobile no.

  9. Not able to send message

  10. Hi
    I am so many time transition at bhim app but before 2 ya three days is not working ……when I logged searching sim slots not getting otp & I am using dual SIM mobile ……How to solve my problem

  11. Mahantesh Mayannavar

    I couldn’t getting registration passcode

  12. i was using this app from last six month, but from last two days i m not able to open, and custoemer care number also not getting proper support

  13. Dear Bhim team

    please look into the matter from morning i m trying to call 02245414740 call automatically disconnected. and 02240009100 not taking the call

    how is your support its not good

    if anybody will be accessing this site reply me

  14. Sir mereko aur mere gauv vale OK but hot takliph hoti hai

  15. kishore s,visakhapatnam

    i was used BHIM app in my old mobile so now i have new mobile , in this new mobile while installing for verefication asking “My childhood friend name ” but i forgot the name . i would like to use this BHIM app. Pls sugest me how to get the answer that is My childhood friend Name ?

  16. Sir mainai marai friend ko payment transfer kiya laiki phucha nhi ore mujhe mairai account mein David bata raha hey aur mere account mein cat chuka haiDear SBI UPI User, your account is debited INR 2300.0 on Date 2017-10-17 12:27:05 PM by UPI Ref No 729012945621

  17. My no is not registering

  18. i am not able to use BHIM app, at the time of verification i am getting error.

    kindly resolve the issue.

  19. Dear Sir my jio no very fi SMS sending filed problem please help me

  20. Not able to verify mobile number…. Disgusting app.

  21. The BHIM app demands an sms verification everytime I open the app and Rs 1.50 are charged every time. This app still needs a lot of upgradation.

  22. I am using last 6 month but after reinstall upi registration failed and not work application.

  23. my account not match in bhim app

  24. Dear sir me bhim upi ko pichle mahine se yous ker raha hu Accha experience raha lekin pichle char din se Ye mis bihev kar rahe hai Mobil no verification mangta hai aur bad me teen dot’s pe ake atak jata hai please meri madadad help kare Bahut meharbani hogi Maine apna Mobil no bhi nahi badla

  25. Mera Bhim app support nahi kar raha

  26. When I opening my app instead asking my code it’s asking select my sim card after selecting my sim it’s deducting ₹1.50 each time after that asking registered Mobile number & I’m receiving OTP but it’s not registering since morning I spend ₹40.00 please help otherwise ifont have option other than stop BHIM app

  27. I could not register with my BSNL number which is linked with bank account…but the amount is deducted from main balance when I try to register for SMS charge 1.5paise…particularly the problem is with BSNL number

  28. I could not register with my BSNL number which is linked with bank account…but the amount is deducted from main balance when I try to register for SMS charge 1.5paise…

  29. I am not able to verify my mbl no.it is saying upi registration failed every time

  30. My account is registered with mobile no but when trying to link account with Bhim app it’s not happening…I tried many times but failed. What may be the problem n solution?

  31. Bhim asp not verifying the phone number

  32. Dear BHIM team

    I have been trying to install bhim but every time failed and every time sms charges are deducted for mobile no. Verification. 72 rupees till now deducted.
    Even after installation sometime again and again it asks for mobile no. Verification and sms charges are deducted. I am doing everything systematically yet it is testing my patience.
    Do something so that this should not test my patience and this problem is of many others.

    Thank you

  33. Installing bhim app is biggest challenge. Sms are sent for UPI registration but every time money is deducted but it does not become successful.
    Even for mobile verification sms are sent. I have tried 30 times (51×1.5=76.5). For 51 times sms sent and 76.5 rupees have been cut.

  34. I am not able to use it. It everytime asks for verification and deducts 1.5 rs each time but didn’t verify my mobile number.

  35. Dear BHIM Team,
    Not able to verify mobile no.please look into the matter and resolve it.
    pls reply ASAP.

  36. Vivek Dhar Dwivedi

    I was using this app but after Mobile formatting I installed once again but when I am registering, I am not able do this you registration failed msg is displayed on screen. Aprrox 60 to 70 times I tried (using single sim) the money is being deducted from sim account but I am not able to register. Kindly guide me and solve my issue.


    Not able to verify mobile no. Not receiving otp. many times try but upi registration failed.
    always rs.1.50 minus my sim but not registered
    actually otp not found
    plz solve this problem

  38. Mazha upi pin ha filled sangat ahe. Me change karaycha praytn kela pn to change hoina zhala ahe.

  39. I was using this app since few months. When I changed my cellphone and installed app on new mobile, it fails mobile number verification even sim is same and in sim1 slot. In number verification process it shows number on which the SMS will be sent, but this number is different than my actual mobile number. I have submitted feedback on app store but no response.

  40. sanjeeb kumar sahu

    since last 2 days, while sending money through Bhim app, automatically it shown that my registered mobile no, which is linked to my bank got registration fail in my handset, i though due to some technical issues it could have happen, again i registered , it cost me 1 rupee and 5 Paisa , after some time it happened again. i tried more than 10 times, every time it charged 1 rupee and 5 Paisa.

    again today also same thing is happening all day. About 50 rupee got wasted becoz of this, if anybody seeing this comment kindly revert me back if there any solution.

  41. yogesh ashok bhangude

    ndk registration problem

  42. UPI Registration Failed
    Failed to register your mobile on UPI. Click below to try again.

  43. I made payment to UGVCL through BHIM app for electricity, regularly i am making payment in cash myself but first time i made payment online through BHIM app.
    Unfortunately amount deducted from my bank account at the same time, but not got credited in account of UGVCL., and after few second i seen message that the transaction is fail, and money will credited back in my account with 3 days, the date of transaction was 19.12.2018 but till today so many complaints i made, emails, but not a single response i received from anywhere.
    I am trying to connect through phone and dialled so many times but no one is receiving call from the desk of customer support.

  44. Before some time it was working good.
    But before one week it s not working and asking for registration again.
    While registration sms failed even. Charges apply all the time.
    It’s failure of system of BHIM.

  45. Chandan कुमार3

    भारत सरकार के जितने भी संस्थान है सभी निक्कमे अधिकारियो से भरे पड़े है,
    मैं 30 दिसंबर से अभी तक 70₹ का sms भेज चुका हूं लेकिन bhim app में दूबारा लॉगिन नही हुआ, कोई भी npci और BHIM app का हेल्पलाइन नम्बर काम नही करता है,
    साथ मे भारत का सबसे चोर नेटवर्क BSNL है जो एयरटेल टेलिकॉम को भी पीछे छोड़ दिया है कस्टमर का पैसा लूटने में,
    आज मैं समझ गया कि google और भारतीय सर्च कंपनियों में क्या अंतर है।

    • Hello Chandan Ji, Aap sahi kah rahe hai.. Aap SIM, SLOT-1 mein daal ke wapas try kijye.

      • सिम स्लॉट 1 में ही है, मैन दूसरा सिम भी निकल दिया फिर भी नही हुआ।
        कोई बैकअप सपोर्ट नहीं,

        • Hello Chandan
          आप इस वेबसाइट पर जा कर अपनी सिकायत दर्ज करा सकते है — https://www.bhimupi.org.in/get-touch
          इसमें “Complaint” सेक्शन में जा कर आप सिकायत/ support पा सकते है|
          धन्यवाद् !

  46. BHIM app was working fine. Suddenly now giving error registration failed. Tried many times.

  47. I have iPhone 6s Plus I tried to install BHIM app but error displays “UPI Registration failed.” Please resolve this.

  48. Verify Mobile Failed!
    We were unable to proceed with mobile verification.


    This is the message I am continuously getting once I updated my Bhim App recently last week. I got a sms asking to update the app. After updating the Bhim app started hanging. I reinstalled the Bhim app and now I am not able to verify my mobile number.

    Can the Bhim app team respond to me. Their customer care help line number is also not working 14444 and 02245414740 and toll free number 18001201740 is also waste…. no response.

    Can anybody take this up with Bhim app team and help us.

  49. I have changed my phone into a single sim phone. It has gone around 1 month to try to start my bhim app it still giving the error unable to start,kindly try again below etc,.
    If anybody know the solution please do tell me.
    Its my same registered mobile number in banks

  50. been using it ever since it was launched. app reset after update and then started getting UPI registration failed.

  51. BHIM app was working fine. Suddenly now giving error registration failed. Tried many times.

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