Home / Toll Free Support / SBI Pay UPI App / {BHIM SBI Pay Complaint} SBI UPI App Customer Care Number – SBI Pay Help Center

{BHIM SBI Pay Complaint} SBI UPI App Customer Care Number – SBI Pay Help Center

Last updated on April 23rd, 2019 at 05:41 pm

State Bank BHIM SBI Pay UPI App is 2nd most popular UPI App after official NPCI BHIM App.  The SBI BHIM Pay is installed in more than 5million smartphones. The average rating of 4.3 out of 5 points by 217,409 customers on Google Play Store makes State Bank of India (SBI) BHIM UPI App one of the most trusted application. Apart from UPI, the customer get Daily Local Deals, Pay Electricity, Gas, Broadband, Landline & Water Bills, Recharge, Shopping etc.

The Current Version 2.2.3 of BHIM SBI Pay was updated on 20 February 2019 and required 4.2 and up Android OS device. Some of the customers are reporting the problem in verifying mobile number step. The customers operating Dual SIM Smartphone are facing Verifying mobile number issue. You can directly call the customer care and report issue with BHIM SBI PAY UPI App at  [email protected].

BHIM SBI Pay Complaint – UPI SBI Pay Help Center

The customer facing issue in State Bank of India SBI Pay App has to report it to customer care via Toll-free number, online complait box or by Google Play Store reviews. Below are the BHIM UPI SBI Pay App complaints raised by the customers. Contact the Helpcenter/ Support team 24×7 happy to serve you.

  • Unable to fetch mobile number for registration
  • Lots of Ads in SBI BHIM Pay App.
  • Technical Error Occurred
  • Coupon and Rewards are not working.
  • App is crashing again and again
  • We could not send SMS. Please check if you have proper network connectivity and sufficient balance. Please try again.
  • For security reason minimizing app is not allowed till registration is complete. Do you want to start registration again?
  • The Permission to send SMS is not allowed to BHIM SBI Pay. Try Again
  • Mobile Verification Pending/ UPI is not supported in my device
  • The transaction is successful but the operator says bill is pending.
  • Electricity bill payment issue in BHIM SBI PAY UPI App
  • Refund issue – Contact customer care @1800112211 & 18004253800
  • Fetching bank details failed/ error
  • Can’t open on a rooted device
  • Unable to verify my mpbile, account even my sim card has activated SMS Pack
  • Mobile recharge failed/ DTH recharge issue
  • Technical error in SBI Pay UPI App

bhim sbi pay upi complaint support

“BHIM SBI Pay” (UPI App of State Bank of India) is a payment solution that allows account holders of all Banks participating in UPI to send money, receive money and do online bill payments, recharges, shopping, etc. using their smartphones. Payments are made easier with UPI application.

The customer can request money or send money to any bank account holder without knowing his/ her account number, IFSC Code etc. The VPA (Virtual Payment Address) is required to send the money. State Bank of India UPI App can be used by SBI Customer as well as the non-SBI customers. You just need to install the BHIM SBI PAY APP and add your bank account, SET PIN, SET VPA and then you can start sending/ receiving money on that VPA address.

SBI UPI APP Features – BHIM SBI PAY Download

Unified Payment Interface (UPI) services have made money transaction very easy between two parties. Using the UPI, you don’t have to remember the account number, IFSC Code, Branch Name, Bank Name etc. NPCI has user IMPS framework for the UPI Application and the VPA (Virtual Payment Address) instead of an account number.

SBI UPI PAY App is the 2nd most downloaded UPI App in Google Play Store. According to the user review, an average of 4.4 points out of 5 points is given (which is very good). Total 1,83,961 customer has reviewed BHIM SBI PAY UPI App. Total 50 lakh+ app download is recorded in Google Play Store.

Download: SBI BHIM UPI AppAndroid || iOS || Windows (Windows App is not available)

State Bank UPI App Features

BHIM SBI UPI App is developed by SBI Technical Team. The App is reviewed 4.4 points out of 5 points. The features of UPI SBI App includes money send/ receive, movie ticket, train ticket, food bill payment, mobile recharges, payment at petrol pumps, shopping bill payment, QR code scan payments, movie ticket, flights, and bus ticket payments etc.

Why Choose SBI PAY?

The State Bank of India BHIM SBI PAY App has many good feature out of which the three main benefits are

(a) Easy Registration: Set up your BHIM SBI PAY account in 3 quick steps
(b) Pay Money: You can pay money using VPA, IFSC Code, Aadhaar Card or using the QR Code – Bharat QR Code Facility.
(c) Collect Money: Receive money instantly on approval.

Other Features of BHIM SBI Pay is given below:-

  1. All bank accounts UPI access
  2. Create UPI PIN
  3. Re-generate MPIN/ UPI PIN
  4. Create VPA Address
  5. Manage multiple bank accounts
  6. Block UPI Transactions.
  7. Send Money to UPI Address (VPA)
  8. Request/ Pull money request from UPI Address
  9. Pay for Shopping
  10. Bill Payment at Hotels, Movie Ticket, Prepaid/ Postpaid mobile, Electricity, Water and Gas Bill etc.
  11. DTH, Mobile recharge
  12. IRCTC train ticket payments etc.

These are some of the features of BHIM UPI App of State Bank of India. The Payment from UPI is very simple. You just have to enter the VPA address and select the UPI Bank account from the drop down and then enter the UPI PIN. The Bank also provides Cashback & Offers for UPI Transaction. Enter the Promo Code available on the BHIM APP/ SBI Website for SBI PAY UPI App payments.

BHIM SBI Pay App Offers April 2019

Get FLAT Rs 100/- Cashback for the 1st UPI Transaction. The offers are valid as per the terms and condition available at bhimupi.org.in or the BHIM SBI PAY App.

BHIM SBI UPI Cashback Offer

The Cashback offer is provided by BHIM UPI App. The BHIM Cashback Scheme is for the user who downloads the BHIM app for the first time on or after 4th July 2018 and does the required number of successful financial transactions (send money) via the BHIM App.

The State Bank of India SBI UPI PAY App is also giving cashback on Flighst (Rs 250), Hotes (20% Off FLAT), Rs 100 off for the Bus Ticket. Note: To get the cashback, you have to use the UPI (BHIM SBI Pay App) and pay for your order/ bill.


UPI Cashback Offer on DTH

Coupon Code: SBIR50 (for 1st-time users)
Use coupon SBIR50 & get 10% cash back on 1st DTH Recharge on BHIM SBI Pay.
Minimum order amount required to avail the offer is Rs.100. If the amount is paid partially via SBI Pay points and the amount paid using BHIM SBI Pay is less than Rs.100, then the coupon won’t be applied.
Maximum cash back is Rs.50, The coupon code is valid once per user

Promo CodeSBIRECH50

SBI Pay UPI Cashback Offer on Food Orders

Online food is picking its pace. Nowadays, online food orders are increasing due to the offers, cashback given by restaurant and APPS. The online food order from Swiggy, Uber Easts, Zomato, FoodPanda, Jugnoo East etc.

From the New Year 2019, the SBI Pay UPI App is offering great deals and cashback for online food orders. The Payment method must be UPI.

Coupon Code: SBIF33 (for 1st-time users)
Minimum order amount required to avail the offer is Rs.150. If the amount is paid partially via SBI Pay points and the amount paid using BHIM SBI Pay is less than Rs.150, then the coupon won’t be applied
Maximum cashback is Rs.99
Coupon is valid on Swiggy, Freshmenu, Faasos and Behrouz order

Coupon Code: SBIF60
Use coupon SBIF60 & get 20% cashback on 5 Food Orders on BHIM SBI Pay.
Minimum order amount required to avail the offer is Rs.150.
Maximum cash back is Rs.60

BHIM UPI SBI Pay Cashback Offer on Postpaid

Coupon Code: SBIRP50 (for 1st time users)
Use coupon SBIRP50 & get 10% cashback on 1st Postpaid Recharge on BHIM SBI Pay
Maximum cashback is Rs.50
Coupon code is valid once per user

Cashback Offer on Prepaid recharges

SBI UPI Promo Code for the Prepaid Recharge on PayTM, Freecharge, Amazon Pay etc. The BHIM UPI App of State Bank of India is offering cashback of Rs 50/- on prepaid mobile recharge.

Coupon Code: SBIR50 (for 1st time users)
Use coupon SBIR50 & get 10% cashback on 1st Prepaid Recharge on BHIM SBI Pay
Maximum cashback is Rs.50
Coupon code is valid once per user

Coupon Code: SBIRECH50
Use coupon SBIRECH50 & get 5% cashback on Recharges on BHIM SBI Pay.
Minimum order amount required to avail the offer is Rs.50. 

SBI Pay Cashback Offer on Utility Bills

The Utility bill includes – Electricity Bill Payment, Gas Cylinder (Indane, Bharat Petroleum, HP, Reliance etc.), Petrol Pump, Water Bill, Broadband bill etc.

Using the BHIM UPI SBI PAY, you can avail upto 20% discount/ cashback. Check the SBI APP Offer page and enter the promo code on the merchant website.

BHIM UPI App Cashback Offer on Hotels

Enjoy your stay at any hotel with discount/ cashback using the SBI Pay UPI transaction.

Coupon Code: SHOTEL20 (for 1st-time users)
Use coupon SHOTEL20 & get 20% cashback on 1st Hotel Booking on BHIM SBI Pay
Minimum order amount required to avail the offer is Rs.400.
Maximum cashback is Rs.500

Coupon Code: SHOTEL15
Use coupon SHOTEL15 & get 15% cashback on 1 Hotel Booking on BHIM SBI Pay.
Minimum order amount required to avail the offer is Rs.400. If the amount is paid partially via SBI Pay points and the amount paid using BHIM SBI Pay is less than Rs.400
Maximum cashback is Rs.500
Coupon code is valid once per user.

Cashback Offer on Flights

Coupon Code: SFLY250
Use coupon SFLY250 & get Flat Rs.250 cashback on 1st Flight Booking on BHIM SBI Pay.
Minimum order amount required to avail the offer is Rs.1000.
Maximum cashback is Rs.250

Coupon Code: SFLY100
Use coupon SFLY100 & get Flat Rs.100 cashback on 1 Flight Booking on BHIM SBI Pay.
Minimum order amount required to avail the offer is Rs.1000.
Maximum cashback is Rs.100
Coupon code is valid once per user.

Cashback Offer on Buses

BHIM SBI Pay UPI is also offering cashback on the Bus Ticket. At the time of payment on AbhiBus, PayTM etc. you have to choose the UPI mode of payment.

Coupon Code: SBUS100
Use coupon SBUS100 & get Flat Rs.100 cashback on 1st Bus Booking on BHIM SBI Pay.
Minimum order amount required to avail the offer is Rs.400.
Maximum cashback is Rs.100
Coupon code is valid only on first transaction

Coupon Code: SBUS50
Use coupon SBUS50 & get Flat Rs.50 cashback on 1 Bus Booking on BHIM SBI Pay.
Minimum order amount required to avail the offer is Rs.400.
Maximum cashback is Rs.50
Coupon code is valid once per user

SBI Pay UPI Cashback Offer on SpiceJet

The State Bank and SpiceJet are giving Cashback of Rs 1000 (for round trip) and Rs 500 (for single way trip). The Offer is only valid on Friday Flight Booking.

Offer valid only on Fridays for flight bookings made with UPI payment mode on www.spicejet.com. The offer is valid till December 31st, 2018. The journey day can be any day of the week.

Cashback Offer on OLA

Pay Using the SBI BHIM APP on the OLA App or website and get discount/ cashback. Offer and Promo code is given below.

Coupon Code: UPI50
Offer: Get Rs.50/- off on first three Ola rides applicable on Micro, Mini and Prime.

Coupon Code: RENTUPI50
Offer: Maximum discount of Rs.150 on first Ola Rental ride

Coupon Code: OSUPI250
Offer: Maximum discount of Rs.250 on first outstation ride

Offer applicable on Micro, Mini, Prime in Ahmedabad, Ahmednagar, Amravati, Aurangabad, Bhavnagar, Bhopal, Indore, Jabalpur, Jamnagar, Kolhapur, Mumbai, Nagpur, Nashik, Pune, Rajkot, Solapur, Surat, Ujjain, Vadodara
Contact Number: 33553355
Email Id: [email protected]

Cashback Offer on Myntra

The online fashion hub (Myntra) is Flipkart sister company. Using the UPI Payment mode at the checkout, you get Rs 300 off.  Get Rs 300 off on the Myntra app or website on spends of INR 999/- INR. The State Bank UPI App is giving chance to get Rs 300 cashback on online shopping. This offer is valid till 31st March 2019. Terms and conditions is given below.

Coupon Code: BHIMUPI300

1) Visit the Catalogue link: https://www.myntra.com/myntra-special
2) Add Promo code: – BHIMUPI300 before proceeding to Checkout.
3) At Checkout – member can Checkout as Guest Or Register

Note: Only valid for a selected catalog for BHIMUPI customers – https://www.myntra.com/myntra-special

Cashback Offer on OYO

Get upto 60% cashback on booking hotel room using the OYO App/ OYO ROOMS, or OYO website. The Payment mode should be BHIM SBI PAY.

Coupon CodeOYOBHIM
Validity Period: Until 31st Dec 2018

Any Problem related to the offer:
Name: Sanjeev Kumar
Contact Number: +91-8587898128
Email Id: [email protected]

BHIM UPI Cashback Offer at Indian Oil Outlets

sbi bhim upi petrol pump promo code

The Promo code for Petrol Pump fuel purchase is not required. You just have to send the UPI reference code (transaction number) to 9222222084.

Buy fuel from Indian Oil Retail Outlets and pay through BHIM-UPI i.e. BHIM SBI Pay app. (min transaction value – Rs 100/-)

Cash-backs on offer – Out of all eligible SMSs received for a particular transaction date, 10,000 SMSs shall be entitled for cash-back ranging as per Rs 50/-, Rs 100/-, Rs 150/, Rs 200/-.

Send sms in a specified format to 9222222084:

For example, in the sample transaction shown above, the 12 digit – UPI reference No. would be: 832310178864

SMS Charges – Normal SMS charges apply.
Customer care no – 1800 22 8888 (TOLL-FREE)

Escalation Matrix –
1st level – Call Center -1800 22 8888
2nd Level – [email protected]

Install the BHIM SBI Pay App

To install the BHIM State Bank UPI App.

  1. Verify Mobile Number
    To confirm the mobile number, the SBI Pay App will send SMS from your Phone. The SMS will be sent from SIM 1 or SIM 2. Choose the mobile number, which is registered with any bank. The SMS charges is applicable.
    Error “Unable to fetch your mobile number for registration“. This is the common problem and your SMS charge is deducted from your balance.
  2. Fetch Bank accounts
  3. Create VPA (Virtual Payment Address)
  4. SET PIN

That’s it. Now, you can pay or receive payment using the UPI App.

BHIM SBI Pay Customer Care (Submit Ticket)

State Bank of India BHIM App is the most popular UPI App among (BHIM, PhonePe, Google Pay etc.). The customer are getting lots of error, problem in using the BHIM SBI Pay App.

State Bank UPI Helpline is available 24×7 on email, phone. The customers are facing problems with the UPI Transaction, unable to verify mobile number can contact the support team. We are providing the list of major issue with the BHIM SBI UPI Pay App.

  1. Unable to fetch my mobile number for registration.
    Solution: It seems that you have dual SIM smartphone. Insert your SIM in Slot 1 if your Android OS is 5.0 or lesser version. Grant the permission required by the App. Also, If you get some technical error, kindly contact the support team.
  2. unfortunately, BHIM SBI Pay has stopped
    This issue generally occurs after updating the APP. Try to restart your device and again open the App.
  3.  BHIM SBI App is crashing after updating to new version.
    Solution: Check the RAM usage of your smartphone. Close other running App.
  4. You have exceeded the daily transactions limit. (Such a problem are increasing, some customer are reporting that if the transaction is failed also, it will be counted in the daily limit transaction.)
  5. Offer/ Cashback is not getting by using the BHIM SBI Pay UPI App.
    Solution: Check the validity of promo code. You have to check the official website. Also, check that your Coupon code is valid.
  6. The app is crashing repeatedly. Unable to perform any transactions
  7. The transaction is failed, money is debited from my account but not credited to another account.
  8. No account was found against your mobile number.
  10. Train Ticket issue with the IRCTC Ticket payment. Ticket is not booked but the money is debited. Process to report a complaint.
  11. didn’t recharge my jio number, airtel number. Online support.
  12. Payment for Electricity, Gas, Water bills is failed using the BHIM SBI UPI Pay App.
  13. I have taken a new mobile but unable to get old UPI ID.

BHIM SBI Pay UPI App Customer Care

The customer can complain online for the BHIM UPI App transaction.

Register Online Complaint: BHIM SBI Pay UPI Complaint/ Support

BHIM SBI Pay transaction through the UPI App of the participating banks and also send an email to [email protected]
You can register your complaints and seek clarifications also on the following Toll-Free numbers. 1800112211 & 18004253800

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muneshwer kumar
muneshwer kumar
3 February 2019 4:16 PM


9 June 2019 12:00 PM

i have reinstalled my bhim app after formating my mobile but verification is failing agagin again
atleast 5 to 6 rupees have been deducted via msg

20 June 2019 6:13 PM

I have reinstalled SBI Bhim Pay but everytime getting “Unable To Fetch Mobile Number For Registration” error…
My mobile number is registered with SBI & using it for online trasactions & getting Debit/Credit msgs as usual.
Having sufficient balance for msgs and sent atleast 20-25 emails (suppo[email protected]) in last 50 days but got no reply on them too..
Using iPhone 6s Plus, single sim with BSNL Operator…Any help ??

20 June 2019 8:13 PM
Reply to  Vikash

Yes Vikash, i had call them and they said to email my issue on ([email protected]). This was April last week incident and until now i have sent atleast 25 emails in time span of 4-5 days but till now no reply.

Actually SBI PAY is much easier for me as i am SBI User so its pretty good for refund and rest things.

My number clearly accepted and details fetched with no issues in BHIM/PHONEPE/GOOGLE PAY but only getting error in SBI PAY.

3 July 2019 9:47 PM

Finally, I got the answer for “Unable To Fetch Mobile Number For Registration issue”. First thing i like to say is that if your Mobile Number is registered with SBI & you getting all Debit/Credit/Netbanking msgs than don’t WASTE YOUR TIME in visiting Home Branch for any kinda solution because THEY ARE SUPER IGNORANT & KICK YOU BACK TO Email Support because Tele-Support also sent you to email support. I have tried for approx 3 months with 50+ emails but no reply. So now solution, you just have to Hard Reset (Factory Reset) your mobile means completely RESET your device… Read more »

27 February 2020 9:45 PM

From Google payment center to state bank of india branch code 5301pincode831004.not transection. my ads digital advertising allince. my u.tubebusiness. facebook business.(DAA)mobile. advertising company s money is not transection.. please help me.

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