Last updated on October 10th, 2019 at 05:06 pm
CRED App Customer Care Support Contact Credit Card Billing CRED Customer Department. Issue in Credit Card Payment, CRED Rewards and Coin | CRED 24×7 Phone Helpline Number. CRED Reward Not credited to Bank Account CRED Club Credit Card Payments Support Unable to Create Account/ Fetch details.
CRED a new innovative service launched by FreeCharge founder Kunal Shah. Dreamplug Technologies Private Limited (“Dreamplug”) developed and launched CRED App on 19 April 2018. Directors are KUNAL NARESH SHAH, ROHAN SHAH NARESH and MEYER MALKA and Nominee Director is SANDEEP TANDON (also co-founded FreeCharge.in). The CRED Services help users to get big rewards on Credit Card Bill Payments via CRED App. The rewards are in form of CRED Coin which can be used on any Online Portal also, you can encash/ transfer rewards to your bank account. CRED slogan #killthebill is very famous during the ICC Cricket Work Cup also the advertisement can be seen on Hotstar Live Cricket Match Streaming. Some of the CRED users facing issue in rewards, payments. Not able to create an account.
Table of Content
CRED Credit Card Payment Status (Pending/ Failed)
In last 13 days (1 August onwards) the customer @CRED Club App are facing issue on Credit Card Payment for their SBI/ Axis Bank/ HDFC/ ICICI/ Baroda Bank /Bajaj Finserv and various other CREDIT CARDS. Below are the issues:-
- Payment is successful: CC Payment made at CRED is successful but the status of Payment is “Pending”
- Payment is failed: Amount is deducted but it payment is not showing in CRED App.
- Credit Card Last Date is coming but CRED has not paid in time
- Bad CIBIL Score due to non-payment of CC payment by CRED CLUB.
Note: If you are facing issue in Payments. Just send the screenshot to [email protected] You can also comment below for support.
CRED Customer Care – Phone, Email, Chat Support
Dreamplug (Dreamplug Technologies Private Limited) has a dedicated customer care support team to assist in case of any issue occur during the following operation:-
- CRED new account creating (fetching details error)
- CRED Credit Card Payment issue
- CRED Coin/ Rewards not credited to your account
- CRED Payment failed but the amount is deducted.
- Payment reversals issue.
- Paid Credit Card payment twice and still, payment is showing bill pending.
- Complaint against the Customer Care
- Submit online ticket/ CRED support ticket
- Payment is not reflected in Credit Card Payment.
Note: All the payment you made in the CRED is first paid in the account of Dreamplug. After verification of Credit Card Bill, Details the CRED will be paying Credit Card bill in your behalf. You can read the complete information
Here is the official Policy/ Terms & Condition
Once you complete a registration on the App, you will be a User of CRED which allows you to:
Access and use the services provided in the App; and feed your Credit card/s information with the respective payments to be made and make a payment to Dreamplug, which shall then proceed to make such payment on your behalf to the concerned Credit card/bank.
CRED 24×7 Helpline Customer Care Number
Wish to speak to the customer service team of CRED? Below are the official customer care support contact number, email Id, online CHAT or Twitter/ Facebook. Even you can submit online ticket via CRED App or Google Play Store App Review section.
CRED Credit Card Payment App Customer Support Care
Here is the official contact info of CRED CLUB Credit Card Payment Customer Care. If your issue is not resolved, Kindly contact to Grievance Cell.
|Via Email Support||[email protected] or
|Via Phone Helpline Number||Not yet available|
|Address||404, Uphar CHS Ltd., Plot No.6 BHD, Sanjeeva ENCL 7 Bunglows, Near Juhu Circle, Mumbai, Maharashtra – 400 061|
|Twitter/ Facebook||No Page Available|
|Submit Complaint/ Ticket||@Google Play store|
Open CRED Account
CRED is a members-only app that offers you exclusive rewards for paying your credit card bill. To get the benefit/ reward and Promo Code you need to register at CRED App. Enjoy and get rewards to add your friends and family by sharing CRED App. Once your friend/ family join the CRED Club (by your link) you will be rewarded. Following details are required to open a CRED Account.
- Full Name
- Credit Card Number
- Valid email address
- Mobile number
Note: Follow the instruction. In case you have an issue. Kindly contact us via the comment box.
Delete CRED Account
To delete your CRED Credit Card information from the CRED App, you need to go to the Accounts Section and Click on the “Account Dissociate”. After that, all your personal details/ credit card information, bill history will be deleted from CRED App.
What is the CRED GEM (Reward Coin) Program
After you create a CRED Account, you can gain/ earn CRED Coin also called as the CRED Gems. It is a new currency introduced by the CRED Credit Card Payment. It is separate from the CRED Coin. Once you refer friends/ family or any user to the CRED Community (App) you earn CRED GEMS (10 CRED GEM Coins).