Cyber Fraud (Fake Phone} Complaint (Customer Care) Refund Money

Last updated on June 11th, 2019 at 07:41 pm

UPI Payment Request Fraud, PhonePe/ Google Pay/ PayTM/ SBIPay UPI App Fraud Complaint/ Report Cyber Fraud to Bank or Cyber Crime Safety Agency, Register Online Complaint of Cyber Fake phone Call, Bank Employee Complaint at Cyber Cell.

In the year 2017 and 2018 total 4028 Cyber Crime Fraud cases have been registered related to internet banking, UPI, IMPS, NEFT, credit/debit card. This total loss in Cyber Crime Frauds were Rs 240.45 Crores. There are various Criminal Groups are active that always searching new ways to steal Credit Card/ Debit Card and other financial login details. In this article, we are providing complete information that can help in case you are a victim of Cyber Fraud also check the Cyber Crime Safety Tips that will surely help you to avoid such incidents.

We are receiving a large number of complaint regarding new way of fraud going on in the UPI Apps. We want you to be aware of these type of latest UPI Frauds. Don’t give your UPI VPA address or mobile number linked to PayTM to any unknow people. They may steal your money from Bank. Watch the video given below:-

Usually, our mobile number is linked to our bank account. Cybercriminals may also call you, posing as an employee of the mobile service provider and inform you that your mobile number will be disconnected if you don’t update your Subscriber Identification Module (SIM). For updating the SIM, they will send you a link or ask you to send an SMS from your number to service provider. Actually, they are attempting to make you send an SMS to your mobile service provider to block the existing SIM and issue a duplicate SIM. They obtain the duplicate SIM from service provide and use it to transact online using your mobile number and banking app.

Cyber Fraud Safety Tips

• Never share your bank and card details such as online account password, card number, CVV, expiry date, PIN, OTP, etc., with anyone. By sharing these details you will compromise your account which can lead to illegal online financial transactions.
• Make it a habit to regularly update your online password of your bank account and PIN of your Debit/Credit cards.
• Never download or upload copyrighted content such as poems, essays, videos, music, images, the composition of songs, music, software, etc. without the author’s permission. The act of downloading and uploading copyrighted work of others is an offense.

Do you know a hacker is anyone who uses/ exploits technology for an unintended use thereby disrupting operations or causing financial/ reputational lossto people? Hackers can use malwares, viruses or Trojans to attack your computer and gain access to your data. Let’s discuss how you can protect yourself from becoming a victim of online transaction frauds.

Cyber Crime/ Fraud Safety Tips
Keep an Eye Always ensure that credit or debit card swipes are done in your presence to avoid cloning/unauthorized copying of your card information
Never Disclose Never disclose your net banking passwords, ATM or phone banking PIN, CW number, expiry date to anyone or respond to unknown mails or calls asking for such details. Sharing these may lead to unauthorized transactions
Stay Alert No bank or its employees will ever call or email you requesting for your Passport, PIN, OTP, and CVV details. If you get such calls.  immediately report the incident to your bank.
Change Password You should change old password to your new passwords. Check your MPIN, Netbanking, Login, Transaction Password should be strong and contains numeric, alphabet, Capital Alphabet and Special Characters.
Virtual or OTP for Login Always use OTP or virtual keyboards offered by most of the banks while accessing net banking facility from a public computer / cyber cafe. These computers might have key loggers installed which could steal your username and password. If possible, avoid making a financial transaction over shared public computers
Avoid using public computers for online banking/ transaction. In-case you want to use public computers for financial transactions, check for the presence of anti-virus on their system. Do not save your password when prompted by the browser
Only HTTPS Bank Website While visiting your bank’s website or conducting an online transaction, always look for the “lock” icon on the browser’s status bar and be sure “https” appears in the website’s address bar before making an online purchase. The “s” stands for “secure” and indicates that the communication with the webpage is encrypted
Log in and view your bank account activity multiple times every week to make sure there are no unexpected transactions. Report any discrepancies to your financial institution immediately
Bank Customer Care Number Keep your Bank Customer Care Helpline/ Support Number Handy, so that you can report and suspicious or unauthorized transaction on your account immediatly.
It is easy for cybercriminals to send convincing emails which appear to be from your bank. Don’t click on the links provided in such emails even if they look genuine. They could lead you to malicious websites. Instead, type in the bank’s web address in your browser and navigate from there
Register your personal phone number with your bank and subscribe to mobile notifications. These notifications will alert you quickly of any suspicious transaction. Not just the transactions, the bank will alert you of the unsuccessful login attempts to your net-banking account
If an ad claims that you can earn money with little or no work, get a loan or credit card, or make money on an investment with little or no risk, it’s probably a scam. These offers seems, too good to be true, but would be worse than your imagination and you would end up losing your money or compromising your account.

Cybercriminals may fake his/her identity and call you posing as a bank employee and try to obtain credit card or bank details such as account number, personal identification number (PIN), CVV, expiry date, date of birth, etc. Once such details are given, the account can be compromised.

Online transaction fraud means illegally withdrawing or transferring money from your account to another account by a cyber criminal. Online transaction frauds can happen when your login credentials or bank account details or credit card details are stolen by a cyber criminal.

Cyber Fraud Complaint/ Nodal Officer/ Grievance

The Govt of India has developed https://cybercrime.gov.in/ website to register online complaint for Online Cyber Crime Frauds. Below are the official/ latest list of officer assigned to the Safety and Cyber Free Society. If you are victime of Cyber Fraud. Kindly call to your state Grievance Officer.

Emergency Toll-free Number: 100 (and register complaint)
We are also providing the Toll-free number for National Helpline Number: 1800-11-4000

S. No	State/UT s	Grievance Officer Details
		Name	Rank	Landline	E-mail
1	Andhra Pradesh	Sh. J Prabhakar Rao	DIGP	0863- 2340152	cybercrimes- [email protected]
2	Arunachal Pradesh	Sh. Take Ringu	DIGP	0360- 2215518	[email protected]
3	Assam	Sh. Surendra kumar	IGP	0361-2524′	igp- [email protected]
4	Bihar	Sh Shiv Kumar Jha	DIG	0612- 2238098	[email protected]
5	Chhattisgarh	Sh.RKVij	SPL DGP	0771- 2511623	[email protected]
6	Goa	Sh. Paramaditya	DIGP	0832- 2420883	digpgoa@goapolice gov.in
7	Gujarat	Sh. Ajay Tomar	ADGP	079-23250*.	[email protected]
8	Haryana	Sh. Kuldip Singh Siag	ADGP	01733- 253230	igp crime2-hry@nic in
9	Himachal Pradesh	Sh. Sandeep Dhavval	SP	0177- 2627955	[email protected]
10	Jammu & Kashmir	Sh. B Srinivas	ADGP	0191- 2582996	[email protected]
11	Jharkhand	Sh. Ranjit Prasad	IGP	0651- 2490046	ig-orgcid@jhpo lice.gov.in
12	Karnataka	Sh. T D Pawar	DIGP	080- 22251817	digadmincod@ksp gov.in
13	Kerala	Sh. Dr. Shaik Darvesh	ADGP	0471- 2722215	adgpcrimes pol@kerala gov.in
14	Madhya Pradesh	Smt Aruna Mohan Rao	SPL DGP	0755- 2770248	spl.dgp- [email protected]. in
15	Maharashtra	Sh. Brijesh Singh	SPL IGP/DGP	022- 22026672	ig [email protected]
16	Manipur	Sh. Themthing Ngashangva	DIGP	0385- 2450573	themthi ng ng@gov. i n
17	Meghalaya	Sh. F G Kharshiing	DIGP	0364- 2550141	[email protected]
18	Mizoram	Sh. Balaji Srivastava	DGP	0389-	[email protected]
19	Nagaland	Sh. Renchamo P Kikon	ADGP	0370- 2223897	[email protected]
20	Odisha	Sh. Madkar Sandeep	SP	0671- 2306071	sp1 [email protected]
21	Punjab	Sh. HarcSal Singh Man	DIGP	0172-2226	[email protected]
22	Rajasthan	Sh. Sharat Kaviraj	DIGP	0141- 2740898	sharat kaviraj@rajasthan oovin
23	Sikkim	Sh. Sonam Detchu Bhutia	DySP	03592- 204297	[email protected]
24	Tamil Nadu	Sh. C Sridhar	IGP	022- 28512503	[email protected]
25	Telangana	Smt Swathi Lakra	IGP	040- 23147604	[email protected] in
26	Tripura	Sh. Subrata Chakraborty	AIGP	0381- 2304344	[email protected] n
27	Uttarakhand	Sh Deepam Seth	IGP	0135-27121	[email protected]
28	Uttar Pradesh	Dr. KaBuri SP Kumar	ADGP	0522-22081	ccpsnoida@upstf com
29	West Bengal	Sh. Ashok Kumar Pra<	IGP	033-247911	[email protected]
30	Andaman and Nicobar Islands	Smti. Shalini Singh, IPS	IGP (L&O)	03192- 232244	[email protected]
31	Chandigarh	Ms. Nilambari Jagadale	SSP	0172- 2760001	pssput-chd@nic in
32	Delhi	Sh. Prem Nath	ACP	011-23490;	jtcp-ops- dl@delhipolice gov.in
33	Daman and Diu	Sh. Vikramjit Singh	SP	0260- 2250942	sp-dmn-dd@nic in
34	Dadra & Nagar Haveli Sh. Manasvi Jain	Sh. Sharad B. Darade	SP	0260- 2643022	sp-sil-dnh@nic in
35	Puducherry	Sh. Dr. VJ Chandran	DIGP	0413- 2231386	dig pon@nic in
36	Lakshadweep	Sh. Shibesh Singh	SSP	04896-252255	[email protected]

Nodal Officer (Cyber Cell) Complaint

State/UT Nodal Cyber Cell Officer and Grievance Officer Contact Information
S. No	State/UT s	Nodal Cybercrime			Portal
		Name	Rank	Landline	E-mail
1	Andhra Pradesh	Ms. D Mary Prasanthi	SP	0863- 2340063	[email protected]
2	Arunachal Pradesh	Sh. Jimmy Chiram	SP	0360- 2212471	spcr@arunpol nic.in [email protected]
3	Assam	Sh. Debajit Hazarika	DIGP	0361- 2529840	digp-cid@assampolice gov in
4	Bihar	Sh. D.Amarcase	ASP	0612- 2216236	cybercell- [email protected]
5	Chhattisgarh	Ms. Manisha Thakur Rawte	AIGP	0771- 2511606	[email protected]
6	Goa	Sh. Karthik Kashyap	SP	0832- 2443082	[email protected] SDevberrcbaoaDolice ciov.in
7	Gujarat	Sh. Rajesh Gadhiya Sh. B M Tank	SP DSP	079- 23255545	cc-cid@gujarat gov in
8	Haryana	Sh. Ashwin Shenvi	SP	01733- 253023	[email protected]
9	Himachal Pradesh	Sh. Narveer Rathore	DSP	0177- 2621331	[email protected]
10	Jammu & Kashmir	Sh. Syed Ahfadul-ul-Mujt.	IGP	0191-2572′	[email protected] [email protected]
11	Jharkhand	Sh. Sunil Bhaskar Sh. Sumit Prasad	SP DSP	0651- 2210058 0651- 2220006	cyberps@jhpolice gov.in
12	Karnataka	Sh. Chandra Gupta Sh. S Badrinath	SP DSP	080- 22094436	[email protected] ccps@kar nic.in
13	Kerala	Sh. Sreejth	IGP	0471- 2319787	[email protected] cyberpspol@kerala gov.in
14	Madhya Pradesh	Sh. Niranjan B Vayangankar Sh. Sudeep Goenka	DIGP AIG	0755- 2443483	[email protected] [email protected] niranjanvayangankar889@mp police.gov.in
15	Maharashtra	Sh. Balsing Rajput	SP	022- 22160080	sp.cbr-mah@gov in
16	Manipur	Ms. Joyce Lalremmaw	SP	0385- 2451501	cidcb-mn@nic in cybercrimemn@gov in
17	Meghalaya	Sh. R. Muthu	SP	0364- 2504416	[email protected] [email protected]
18	Mizoram	Sh. Zosanqliana	SP	0389-	cidcrime-mz@nic in
19	Nagaland	Ms. Sonia Singh	IGP	0370- 2242712	[email protected]
20	Odisha	Sh Sandeep Madkar	SP	0671- 2974401	sp1 cidcb.orpol@nic in
21	Punjab	Sh. Dhruman Harshandrav Nimbale	AIG	0172- 2226258	aigcc@punjabpoice gov in
22	Rajasthan	Sh. Pankaj Chaudhary	SP	0141- 2740169	[email protected]
23	Sikkim	Sh. Prathap Pradhan	DIGP	03592- 202087 03592- 204297	[email protected]
24	Tamil Nadu	Ms. B Shamoondeswari	SP	044- 28512527	spcybercbcid.tnpol@nic in cbcyber@nic in
25	Telangana	Sh. Govind Singh Sh. U Rama Mohan	ADGP SP	040- 23242424	adg_cid@tspolice. gov. in [email protected]
26	Tripura	Ms.Sarswati R IPS	IPS	0381- 2304344	[email protected]
27	Uttarakhand	Sh. Barinderjit Singh	SSP	0135- 2651689	spstf-uk@nic in [email protected]
28	Uttar Pradesh	Sh. Vivek Ranjan	DSP	0522- 2721690	[email protected]
29	West Bengal	Sh. Rajesh Kumar Yadav	DIGP	033- 24792955	ccpvvto@cidwestbengal gov in digcyber@cidwestbengal gov.i n
30	Andaman and Nicobar Islands	Sh. Sanjay Kumar	IGP (ACU)	03192- 232334	igpint and@nic in
31	Chandigarh	Ms. Rashmi Sharma Yadav	DSP	0172- 2710046	[email protected] [email protected]
32	Delhi	Sh. Anyesh Roy	DCP	OH- 23746615	[email protected] acp. cybercell@delhipolice gov. in
33	Daman and Diu	Sh. Vipul Anekant	ASP	0260-2254-	[email protected] Sebastian [email protected]
34	Dadra & Nagar Haveli Sh. Manasvi Jain		Dy.SP	0260-26321	[email protected]
35	Puducherry	Sh. Mahesh kumar Barnwal	SSP	0413- 2224083	[email protected]
36	Lakshadweep	Sh. Mayank Bansal	DSP	04896-262367_

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