DEN Cable TV Plans, Recharge, New Connection – Support & Customer Care

Last updated on June 30th, 2019 at 10:54 am

DEN Cable TV New Plans (Star Sports/ Movies/ IPL/ World Cup): DEN Cable TV Network has launched new pricing of Plans A-la-carte channels, DEN Cable Combo Plans for Kids, Movie, Music, News, Sports etc. DEN Cable has launched new Combo Plans for Hindi Speaking, Maharashtra Combo, Karnataka Combo, Kerala Combo, Gujarat Combo, West Bengal Combo, Bihar Combo, Jharkhand Combo and North HD Combo. The consumer can download PDF and fild out the choice of channels as per new TRAI rule.

DEN Cable TV Network is the largest cable TV entertainment distribution in India. With more than 25.5 million subscribers in total 433 cities in 13 states, DEN Network serve in DEN Cable TV, DEN Broadband, DEN TV+ (online Mobile TV). DEN is first cable TV company to have gone public in its 3rd  year of operations. Telecom Regulatory Authority of India (TRAI) issued a new framework for DTH Operator, Cable TV Distributors, IPTV, Multi System Operators. From 29 December 2019, the TV channel Tariff is revised as per the recommendation of TRAI. The consumer has given freedom to choose Paid/ Free TV channel as per their choice. The TV Channel Broadcasting Company has also curated bouquet of channels.

DEN TV Sports Channels (ICC World Cup Sports)

Watch your favorite sports channel on DEN Cable TV Network. CWC India Vs England streaming live on DEN Cable TV Star Sports SD/ HD. The ICC World Cup 2019 is also going to broadcast on Start Sports.

Star Sports 1	SD	19.00
Star Sports 1 Hindi	SD	19.00
Star Sports 1 Tamil	SD	17.00
Star Sports 1 Telugu	SD	19.00
Star Sports 1 Kannada	SD	19.00
Star Sports 1 Bangla	SD	19.00
Star Sports Select 1	SD	19.00
Star Sports Select 2	SD	7.00

DEN Cable KYC Update

DEN Cable TV Network has given a direct link to update KYC details (i.e. Aadhaar Card, Mobile Number, Address Proof. etc).

Visit: http://caf.denonline.in/ and enter Your Smart-Card / VCNO mentioned on your box and follow the process.

DEN Cable TV is now giving new connection or upgrade old Set-top box with DEN STB HD PVR Lite. This has lots of new feature i.e. Play/Pause Live content, Rewind forward upto 64X,  Schedule future recording, Supports recording up to 1TB, 1080i resolution, Watch Music, Photo & Movies stored in External HDD, Schedule future recording, Auto Standby – saves energy, Parental lock, Program Synopsis, Favorite channels, Block channels, Games, Series recording etc.

Mansion Cable Network Private Limited, Eminent Cable Network Private Limited, DEN Enjoy Cable Networks Private Limited, DEN Ambey Cable Networks Private Limited, DEN FK Cable Network Private Limited, Mahavir DEN Entertainment Pvt. Ltd., DEN Premium Multilink Cable Network Private Limited, DEN Manoranjan Satellite Pvt. Limited, DEN Discovery Digital Networks Private Limited, DEN Rajkot City Communication Pvt. Limited, Libra Cable Network Private Limited.

To get the DEN Cable TV Connection, you can visit the local cable operator or browse the official website www.dennetworks.com. Just enter your name, mobile number and email id. The PLAN, STB costing is as per your choice. At present, DEN provides two types of Set-top box.

1. DEN HD PVR LITE
2. DEN SD

The DEB SD Set-top box has features i.e. Supports 500 channels, Auto Standby – saves energy, Parental lock, Program Synopsis, Favourite channels, Games etc.

The subscriber has the freedom to choose TV Channel as per their choice. Under the new Guidelines of TRAI, the minimum payment of Rs 130 +GST is payable for the first 100 free to air (FTA). After that for every 25 channel (free or paid), the consumer has to pay Rs 20 as the network fee. The existing customer can migrate to new plan by calling the DEN Cable TV Customer Care. The Support team is available 24*7 to resolve the issue with billing, TV Channel, New Plan, subscription, error with the connection etc.

MyDEN Mobile App Complaint

myDEN is the official mobile app launched by DEN Network that gives consumer freedom to choose favorite channel or packages of channel offered by DEN or TV Broadcasters. The latest version 1.6 of MyDen App was released on 6 February 2019. The average rating of 2.2 out of 5 points is very less and the customer are not satisfied/ happy with the myDEN App and Services.

Download DEN Cable TV App “MYDEN” from Google Play Store and install. After that you can login in your account by mobile OTP, register your account and choose the pack you want to watch.

myDEN App Complaint(Customer Care) Support – Toll-Free Number

1. After registering I am getting an error that card doesn’t exist
2. It doesn’t even load after login page.
3. getting object reference error while login (showing please wait)
4. Can’t change my Plan/ Package using myDEN App.
5. Unable to add services (Channels)
6. It’s not letting me even register on the app & neither on the den website.
7. App needs to be improved a lot. Unable to add services (Channels). Not at all user-Friendly.
8. It was good.. but now i am not able to login this time… that’s why i am giving three stars.
9. It’s not letting me even register on the app & neither on the den website.I called the customer care but he also couldn’t help me at all.
10. Online request for modification of package does not go to local operator hence they deny to update package.
11. After selecting channels on website of DEN Networks Or MyDEN App we are NOT eligible to select the channels what we want but we have to contact our Local Cable Operator for this. I contacted but LCO selected his channels.I even told him to choose the channels below 100 but he chose 145 channels now I have to pay additional NCF about 48 ₹ (including 18% GST) which is going to be denied from my pocket.I’m shifting to DTH Now. Don’t buy DEN Networks cable connection.

You can just email your questions at [email protected] or myDEN App Toll-free Customer Care Helpline 1800 – 419 – 2020 DEN Number 0120 – 440 – 2240

DEN Cable TV : New Plans, Channel List & Rates

DEN Cable TV Connection is available in 13 States ie.e Delhi, Uttar Pradesh, Karnataka, Maharashtra, Gujarat, Rajasthan, Haryana, Kerala, West Bengal, Jharkhand, Bihar, Madhya Pradesh and Uttarakhand. The Channel Tariff (Distributor Retail Price) for single channel and bouquet is now available as per the TRAI new rules 2019.

SET-TOP BOX Scheme of DEN Cable TV 2019

The new connection of DEN Cable TV can be obtained via calling toll-free number, register online connection request on website, or by visiting the local cable operator near to you.

S. No	Set Top Box (STB) Plans	Security Deposit(INR)	Amount (INR)
1	Outright Purchase*	NIL	1999/-
2	DEN Scheme	NIL	1499/-
3	Rental**	800	70 per month for 3 years

For Outright purchase: The Set-top box purchased under this scheme is inclusive of taxes and shall be serviced in accordance with the relevant provisions as prescribed in applicable tariff orders issued by Telecom Regulatory Authority of India (TRAI) from time to time. The STB shall have a warranty of minimum one year and ownership of STB shall rest with the customer.

For DEN Scheme:– STB installed or opted under this scheme shall at all times remain the property of DEN. DEN shall be free to charge a Subscriber against the repair/maintenance/ replacement etc. of STB under this scheme towards any repair/maintenance work being undertaken or replacement done by DEN/its LCOs and/or through its authorized agencies. The Subscriber shall pay such amount as being determined by DEN for such work being undertaken to DEN/its LCOs and/or through its authorized agencies without any failure. This scheme is offered by DEN in addition to the schemes as contemplated under relevant tariff orders issued by TRAI on 03/03/2017.

For Rental: **STB rented under this scheme shall be serviced in accordance with the relevant provisions as prescribed in applicable tariff orders issued by TRAI from time to time. The STB at all times remains the property of DEN. All amounts under rental schemes are exclusive of taxes. After the expiry of 3 years from the date of installation of STB, the entire security deposit shall be refunded to the Subscriber without any deductions.

Any extra DEN STB remote Price will be given on payment of additional Rs. 150/- per remote. A Subscriber is always free to choose from any of the afore-mentioned tariff schemes which is suitable to a Subscriber’s own appetite. A Subscriber shall pay the total of the amount to DEN or its LCOs depending upon the scheme opted by the Subscriber.

DEN Cable TV A-la-carte Rates/ MRP

Below is the TV Channel Tariff of Sports, Movies, Music, News, English News, English Movies, Discovery Channel, Animal Planet, Sony TV, Star Sports etc.

Sr. No.	Name	SD/HD	Distributor Retail Price (DRP)* per Subscriber per month
1	Star Plus	SD	19.00
2	Star Bharat	SD	10.00
3	Star Gold	SD	8.00
4	Star Gold Select	SD	7.00
5	Star Jalsha	SD	19.00
6	Star Pravah	SD	9.00
7	Star Maa	SD	19.00
8	Star Maa Movies	SD	10.00
9	Star Vijay	SD	17.00
10	Asianet	SD	19.00
11	Asianet Movies	SD	15.00
12	Star Suvarna	SD	19.00
13	Star Movies	SD	12.00
14	STAR WORLD	SD	8.00
15	Star Sports 1	SD	19.00
16	Star Sports 1 Hindi	SD	19.00
17	Star Sports 1 Tamil	SD	17.00
18	Star Sports 1 Kannada	SD	19.00
19	Star Sports Select 1	SD	19.00
20	Star Sports Select 2	SD	7.00
21	Star Utsav	SD	1.00
22	Movies OK	SD	1.00
23	Star Utsav Movies	SD	1.00
24	Star Jalsha Movies	SD	6.00
25	Star Maa Gold	SD	2.00
26	Star Maa Music	SD	1.00
27	Asianet Plus	SD	5.00
28	Star Suvarna Plus	SD	5.00
29	Star Sports 2	SD	6.00
30	Star Sports 3	SD	4.00
31	Star Sports First	SD	1.00
32	Fox Life	SD	1.00
33	NGC	SD	2.00
34	Nat Geo Wild	SD	1.00
35	Star Plus HD	HD	19.00
36	Star Bharat HD	HD	19.00
37	Star Gold HD	HD	10.00
38	Star Gold Select HD	HD	10.00
39	Star Jalsha HD	HD	19.00
40	Star Pravah HD	HD	15.00
41	Star Maa HD	HD	19.00
42	Star Maa Movies HD	HD	19.00
43	Star Vijay HD	HD	19.00
44	Asianet HD	HD	19.00
45	Star Suvarna HD	HD	19.00
46	Star Movies HD	HD	19.00
47	Star Movies Select HD	HD	10.00
48	STAR WORLD HD	HD	9.00
49	STAR WORLD PREMIERE HD	HD	9.00
50	Star Sports 1 HD	HD	19.00
51	Star Sports 1 Hindi HD	HD	19.00
52	Star Sports Select 1 HD	HD	19.00
53	Star Sports Select 2 HD	HD	10.00
54	Star Jalsha Movies HD	HD	19.00
55	Star Sports 2 HD	HD	19.00
56	Fox Life HD	HD	1.00
57	Nat Geo Music HD	HD	1.00
58	Nat Geo People HD	HD	1.00
59	NGC HD	HD	10.00
60	Nat Geo Wild HD	HD	5.00
61	Baby TV HD	HD	1.00
62	Zee TV	SD	19.00
63	& TV	SD	12.00
64	Zee Anmol	SD	0.10
65	Big Magic	SD	0.10
66	Zee Cinema	SD	19.00
67	& pictures	SD	10.00
68	Zee Bollywood	SD	2.00
69	Zee Action	SD	1.00
70	Zee Anmol Cinema	SD	0.10
71	Zee News	SD	0.10
72	Zee Hindustan	SD	0.10
73	Zee Business	SD	0.10
74	Living Foodz	SD	1.00
75	Zee ETC	SD	0.10
76	Zing	SD	0.10
77	Zee Salaam	SD	0.10
78	Zee Cafe	SD	15.00
79	& flix	SD	15.00
80	WION	SD	1.00
81	Zee Marathi	SD	19.00
82	Zee Talkies	SD	12.00
83	Zee Yuva	SD	4.00
84	Zee 24 Taas	SD	0.10
85	Zee Bangla	SD	19.00
86	Zee Bangla Cinema	SD	5.00
87	24 Ghanta	SD	0.10
88	Zee Tamil	SD	12.00
89	Zee Telugu	SD	19.00
90	Zee Cinemalu	SD	10.00
91	Zee Kannada	SD	19.00
92	Big Ganga	SD	0.50
93	Zee Bihar JH	SD	0.10
94	Zee Punjabi	SD	0.10
95	Zee MP CG	SD	0.10
96	Zee Rajasthan News	SD	0.10
97	Zee UP UK	SD	0.10
98	Zee 24 Kalak	SD	0.10
99	EZMALL	SD	0.10
100	Living Zen	SD	0.10
101	Zee Keralam	SD	0.10
102	Zee TV HD	HD	19.00
103	& TV HD	HD	19.00
104	Zee Cinema HD	HD	19.00
105	& pictures HD	HD	19.00
106	Living Foodz HD	HD	10.00
107	Zee Cafe HD	HD	19.00
108	& flix HD	HD	19.00
109	& prive HD	HD	19.00
110	Zee Marathi HD	HD	19.00
111	Zee Talkies HD	HD	19.00
112	Zee Bangla HD	HD	19.00
113	Zee Cinemalu HD	HD	16.00
114	Zee Kannada HD	HD	19.00
115	Sony AATH	SD	4.00
116	Sony Marathi	SD	4.00
117	Sony YAY	SD	2.00
118	AXN	SD	5.00
119	Sony MAX	SD	15.00
120	Sony MAX 2	SD	1.00
121	Sony MIX	SD	1.00
122	Sony PIX	SD	10.00
123	Sony SAB	SD	19.00
124	Sony	SD	19.00
125	Sony SIX	SD	15.00
126	Sony PAL	SD	1.00
127	Sony ESPN	SD	5.00
128	SONY BBC Earth	SD	4.00
129	Sony TEN 1	SD	19.00
130	Sony TEN 2	SD	15.00
131	Sony TEN 3	SD	17.00
132	Sony WAH	SD	1.00
133	Sony HD	HD	19.00
134	Sony MAX HD	HD	17.00
135	Sony PIX HD	HD	15.00
136	Sony ESPN HD	HD	7.00
137	AXN HD	HD	7.00
138	Sony SAB HD	HD	19.00
139	SONY BBC Earth HD	HD	10.00
140	Sony TEN 1 HD	HD	19.00
141	Sony TEN 2 HD	HD	17.00
142	Sony TEN 3 HD	HD	17.00
143	Sony SIX HD	HD	19.00
144	Discovery Channel	SD	4.00
145	Animal Planet	SD	2.00
146	TLC	SD	2.00
147	Discovery Kids	SD	3.00
148	DSPORT	SD	4.00
149	Discovery JEET	SD	1.00
150	Discovery Science	SD	1.00
151	Discovery Turbo	SD	1.00
152	Discovery Tamil	SD	4.00
153	Discovery HD World	HD	6.00
154	Animal Planet HD	HD	3.00
155	TLC HD	HD	3.00
156	Discovery JEET HD	HD	2.00
157	Bindass	SD	1.00
158	Disney Channel	SD	8.00
159	Disney International HD	HD	12.00
160	Disney Junior	SD	4.00
161	Disney XD	SD	4.00
162	Hungama	SD	6.00
163	UTV Action	SD	2.00
164	UTV Movies	SD	2.00
165	Colors	SD	19.00
166	Colors Infinity	SD	7.00
167	History TV 18	SD	3.00
168	FYI TV 18	SD	0.25
169	Comedy Central	SD	7.00
170	Nick Junior	SD	1.00
171	Sonic	SD	2.00
172	CNBC TV 18	SD	4.00
173	MTV	SD	3.00
174	Nick	SD	6.00
175	CNN News 18	SD	0.50
176	CNBC Awaaz	SD	1.00
177	VH 1	SD	1.00
178	Colors Marathi	SD	10.00
179	Colors Kannada	SD	19.00
180	Colors Kannada Cinema	SD	2.00
181	Colors Bangla	SD	7.00
182	Colors Oriya	SD	6.00
183	Rishtey Cineplex	SD	3.00
184	MTV BEATS	SD	0.50
185	Colors Gujarati	SD	5.00
186	CNBC Bazaar	SD	1.00
187	News 18 Lokmat	SD	0.25
188	News 18 Bihar JH	SD	0.25
189	News 18 UP UK	SD	0.25
190	News 18 MP CG	SD	0.25
191	News 18 Rajasthan	SD	0.25
192	News 18 Kannada	SD	0.25
193	News 18 Bangla	SD	0.25
194	News 18 Gujarati	SD	0.25
195	News 18 Urdu	SD	0.25
196	News 18 Punjab HR HP	SD	0.25
197	News 18 Odia	SD	0.25
198	Colors Super	SD	3.00
199	Colors Tamil	SD	3.00
200	Rishtey	SD	1.00
201	News 18 India	SD	1.00
202	News 18 Tamil Nadu	SD	0.25
203	News 18 Kerala	SD	0.25
204	News18 Assam NE	SD	0.25
205	Colors HD	HD	19.00
206	History TV 18 HD	HD	7.00
207	CNBC Prime HD	HD	1.00
208	Colors Infinity HD	HD	9.00
209	VH 1 HD	HD	2.00
210	Comedy Central HD	HD	9.00
211	Nick HD+	HD	10.00
212	Colors Marathi HD	HD	17.00
213	Colors Bangla HD	HD	14.00
214	Colors Kannada HD	HD	19.00
215	Colors Tamil HD	HD	7.00
216	FYI TV 18 HD	HD	1.00
217	MTV BEATS HD	HD	1.00
218	MTV HD	HD	5.00
219	Cineplex HD	HD	5.00
220	Cartoon Network	SD	4.25
221	Pogo	SD	4.25
222	WB	SD	1.00
223	HBO	SD	10.00
224	CNN International	SD	0.50
225	HBO HD	HD	15.00
226	Cartoon Network HD	HD	10.00
227	Aajtak	SD	0.75
228	Aajtak Tez	SD	0.25
229	India Today	SD	1.00
230	Aaj Tak HD	HD	1.50
231	Adithya TV	SD	9.00
232	Chintu TV	SD	6.00
233	Chutti TV	SD	6.00
234	Gemini Comedy	SD	5.00
235	Gemini Movies	SD	17.00
236	Gemini Music	SD	4.00
237	Gemini News	SD	0.10
238	Gemini TV	SD	19.00
239	Kochu TV	SD	5.00
240	KTV	SD	19.00
241	Kushi TV	SD	4.00
242	Sun Music	SD	6.00
243	Sun News	SD	1.00
244	Sun TV	SD	19.00
245	Surya Comedy	SD	4.00
246	Surya Movies	SD	11.00
247	Surya Music	SD	4.00
248	Surya TV	SD	12.00
249	Udaya Comedy	SD	6.00
250	Udaya Movies	SD	16.00
251	Udaya Music	SD	6.00
252	Udaya News	SD	0.10
253	Udaya TV	SD	17.00
254	ETV Telugu	SD	17.00
255	ETV Plus	SD	7.00
256	ETV Cinema	SD	6.00
257	ETV Abiruchi	SD	2.00
258	ETV Life	SD	1.00
259	ETV Andhra Pradesh	SD	1.00
260	ETV Telangana	SD	1.00
261	BBC World	SD	1.00
262	Raj TV	SD	3.00
263	Raj Musix	SD	1.00
264	Raj Digital Plus	SD	1.50
265	Raj Musix Kannada	SD	0.25
266	Vissa TV	SD	0.50
267	Jaya Max	SD	3.75
268	Jaya Movies	SD	3.75
269	Jaya Plus	SD	1.00
270	Mega 24	SD	1.00
271	Mega Musiq	SD	2.00
272	Mega TV	SD	3.00
273	ET Now	SD	3.00
274	Mirror Now	SD	2.00
275	MN+ HD	HD	10.00
276	MNX	SD	6.00
277	MNX HD	HD	9.00
278	Movies Now	SD	10.00
279	Movies Now HD	HD	12.00
280	Romedy Now	SD	6.00
281	Romedy Now HD	HD	9.00
282	Times Now	SD	3.00
283	Times Now HD	HD	5.00
284	Zoom	SD	0.50
285	ABP Anando	SD	0.50
286	ABP Majha	SD	0.50
287	NDTV 24×7	SD	3.00
288	NDTV Good Times	SD	1.50
289	NDTV India	SD	1.00
290	NDTV Profit	SD	1.00
291	Epic	SD	2.00
292	Food Food	SD	0.30
293	Travel XP	SD	3.00
294	Travel XP HD	HD	9.00

Note: The above TV Channel tariff are as per the TRAI new framework 2019. Any new updates, change in the channel rates will be available on the broadcaster official website. All above MRP is exclusive of GST (tax).

DEN Combo Plans:

• Hindi Speaking Market Combo
• Maharashtra Combo
• Karnataka Combo
• Kerala Combo
• Gujarat Combo
• West Bengal Combo
• Bihar Combo
• Jharkhand Combo
• North HD Combo

DEN Cable TV – Customer Care – Register Complaint & Support

DEN Cable is the largest CABLE TV Distributor in India. The customer-facing any difficulty in CABLE TV service, set-top-box, recharge or add a new channel, disconnect channel, or close cable account, shifting of DEN Cable TV must call the customer care.

You can also submit online complaint, get 24*7 helpline on tol-free number of DEN Cable TV Network.

FOR DEN TV CABLE CUSTOMER CARE :

DEN Cable TV Toll-free Customer Care Helpline: 1800 – 419 – 2020
DEN Cable Phone Number: 0120 – 440 – 2240 (Available 365 days a year from 8 am to 12 midnight)
Email-Id: [email protected]

For any escalation, write to nodal officer at [email protected]

FOR DEN CABLE SUPPORT/ Query ONLY: Helpline

State	Nodal Officer / Grievance Officers Details	Address	Contact Number	Contact Email
HARYANA	Deepak Dubey	Plot No – 236,1st Floor, Okhla Industrial Area, Phase- 3, New Delhi-110020	011-71522200	[email protected]
DELHI AND NCR	Sourav Roy Choudhary	Plot No -236 Okhla Industrial Estate, Phase-Ill, New Delhi-110020.	120-6175028	[email protected]
GUJARAT	Jayesh K Desai	4th Floor,”C” Block, Manubhai Tower ,Opp.M.S.University, Sayajigunj, Baroda, Gujarat -390005	0265-2362236	[email protected]
KARNATAKA	Kishore KP	Plot Number 25, (Old 1030),3rd Floor, Dr. Rajkumar Road, 4th Block, Rajajinagar, Bengaluru – 560010. (Landmark: Above Yamaha Showroom/Opp. Abhimani Vasathi Hotel)	080-42950107	[email protected]
KERALA	Mr. Vinesh	Dr: Koshys Arcade, 2nd floor, Plot no 153/8, A2, Opp. Oberon mall bypass, Edappally, Kochi, Kerala – 682024	0484-4074930	[email protected]
MAHARASHTRA	Rohit Kanitkar	802-806, Haware Infotech Park, Sec -30 /A, Vashi, Navimumbai -400703, Opposite Inorbit Mall.	022-20870451 /52	[email protected]
MADHYA PRADESH	Deepak Dubey	Plot No – 236,1st Floor, Okhla Industrial Area, Phase- 3, New Delhi-110020	011-71522200	[email protected]
UTTAR PRADESH	Shamim Akhtar	1st & 2nd Floor, Sri Raj Complex, 8 B.N Road, Kaisharbad, Lucknow, Uttar Pradesh- 226001.	0522-4076502	[email protected]
WEST BENGAL	Ms. Mousumi Saha	86A,Topsia Road,2nd Floor, Haute Street Building, Kolkata- 700046	033-69451305	[email protected]
RAJASTHAN	Sourav Roy Choudhary	Plot No -236 Okhla Industrial Estate, Phase-III, New Delhi-110020.	120-6175028	[email protected]
UTTARAKHAND	Anshul Agarwal	Haridwar Road, Near Bata Showroom, Dhrampur chowk, Dehradun, Uttarakhand	7755001623	[email protected]
BIHAR	Sarita Mishra	4th Floor,Anam Plaza,South Of Gandhi Maidan,Near IMA Hall, Patna, Bihar-800001	0612-2323399	[email protected]

Shift DEN Cable TV Connection

Do you need to shift DEN Cable TV to a new location? The DEN Cable TV Network is happy to serve you. If you are moving to new location within the city – the DEN Local Cable Operator will help you to shift your existing cable tv connection . The consumer must have an active DEN Cable TV connection.

Possibility of DEN Cable Shifting

1. You should have active DEN Cable Connection
2. Location must be with in the same city
3. The new location should be under the service area of DEN Cable Network.
4. There should be some Local Cable Operator

Note: If you are moving to new city, then you have to take new connection. Also you can register new connection request online. The security charge refund is as per DEN Norms.