Home / BHIM APP / {BHIM UPI OTP Generating Error} BHIM App 6 Digit UPI PIN Verifying Mobile Number Support

{BHIM UPI OTP Generating Error} BHIM App 6 Digit UPI PIN Verifying Mobile Number Support

Last updated on May 31st, 2019 at 05:42 pm

BHIM UPI Official App is one of the popular Unified Payment Interface (UPI) App after Google Pay, PhonePe and PayTM App. In the process of installation, the customer is facing issue “Error Generating OTP“. This is the 2nd important steps to add your account/ verify and register for UPI App. Customer can contact BHIM Helpline Number to solve UPI OTP Verification.

BHIM UPI APP “Error Generating OTP” after adding last 6 digit Debit Card & Validity or please wait for a message showing every time (Verifying Mobile Number)

BHIM 6 Digit OTP Customer Care

National Payment Corporation of India (NPCI) has developed BHIM UPI App. Download BHIM UPI App from Google Play Store or iPhone Apple iTunes Stores. There is error in BHIM UPI “Error Generating OTP at the time of adding 6 Digit Debit Card details. So, there is issue with the BHIM UPI Mobile Verification Process. Error Generating OTP in BHIM App is major issue/ problem that customer are facing right now.

Customer should directly call the customer care support team to resolve BHIM Toll-Free number is 18001201740 or on the helpline number 022-45414740 (Also, tell the helpdesk team your mobile number and email ID). Never share your debit card/ credit card details with customer care.

Register: Online Complaint

BHIM 6 Digit UPI PIN Generation Step

This step is very mandatory. To use the BHIM app, you have to follow the steps given below.

Step 1: Download the official NPCI BHIM App from Google Play Stor (iOS & Windows App not available at present)
Step 2: Verify your mobile number. (added in bank account)
Step 3: Select your banks.
Step 4: Verify your debit card (enter only last 6 digit of debit card/ visa or MasterCard rupay card and valid upto information.
Step 5: You get the OTP to set 6 digit UPI PIN code.
Step 6: Use the OTP and set your 6 digit UPI PIN (this pin can be used in your bank UPI also). Use the OT soon because the expiry of OTP code is 15 minutes

UPI BHIM App Error Generating OTP Code/ Complaints

Customer Care: Support for BHIM UPI 6 Digit UPI PIN/ OTP Error

Why you get Error in Generating OTP Code?
Answer: In the first time you may have received OTP by mobile SMS. Use it before 15 minutes, because after 15 minuted the code is expired.

If your OTP is not verified in the first time. What should you do?

Answer: You have to remove the screen lock, because once your screen is locked, you are asked for passcode and you can see “Please Wait” many times. Just remove the screen lock.

When should I try to generate the OTP of BHIM App?
Answer: After 15 minutes, you try and follow the steps – enter last 6 digit of debit card, valid upto details.

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Dipak Gogoi
Dipak Gogoi
22 February 2017 10:28 PM

Sir I am not able to set Upi pin number where as I have enter the last 6 digit debit card number and otp received to my registered mobile number. After entering the otp and confirming the UPI pin the starting window of the app appear

Sarthak Sugandhi
Sarthak Sugandhi
13 February 2019 9:04 AM
Reply to  Dipak Gogoi

Guys it is DONE put 123456 at OTP and whatever UPI Pin you want.
And the task is done.

Spoorti
Spoorti
28 November 2020 7:39 PM

Whenever I enter my last 6 digits of debit card and expiry date it shows detecting otp and nothing happens.

Bhuvinder Singh
Bhuvinder Singh
31 March 2017 4:33 PM

Sir I am not able to set Upi pin number where as I have enter the last 6 digit debit card number and otp received to my registered mobile number. After entering the otp and confirming the UPI pin the starting window of the app appear

Debobrata Phukon
Debobrata Phukon
15 April 2017 6:20 AM

OTP not generating for SBI account.Every time I try to set UPI-pin in shown ‘detecting OTP’ but never received it.I try in the morning hours also but not responding.

Debobrata Phukon
Debobrata Phukon
16 April 2017 6:41 AM
Reply to  Vikash

I used the App in morning and late hours as adviced by you but no OTP from SBI was ever came to my mobile while I received OTP from AXIS bank and set up UPI pin successfully for Axis account .Please give remedy in case of SBI.
Can you suggest any process to set up UPI pin Without OTP.

Debobrata Phukon
Debobrata Phukon
21 April 2017 9:55 AM

Pls reply Admin

ns rajpal
ns rajpal
24 April 2017 1:43 PM

even iam facing the same problem, sbi is not sending otp for entering upi digits.

Pratik
Pratik
8 October 2017 11:29 AM

Same problem…..
Bank of maharashtra is not sending 6 digits otp

Prashan
Prashan
4 August 2018 4:29 PM
Reply to  Pratik

Please use ur phone no linked with ur bank in slot sim1

Surjit Chetia
Surjit Chetia
22 May 2017 8:35 PM
Reply to  Vikash

Same OTP generation problem is faced by me too for SBI account. Last couple of days trying for UPI pin at different time of day, but OTP msg is not coming.

Premchand
Premchand
24 June 2017 5:27 PM
Reply to  Surjit Chetia

Same problem to me also

Varun
Varun
16 June 2017 1:55 PM
Reply to  Vikash

Me too.. facing the same problem.. No Response from the App..

Nidhi Acharya
Nidhi Acharya
25 November 2017 7:14 PM
Reply to  Vikash

Same problem with syndicate bank.. No matter at what time i try not receiving otp from the bank

Sourav Kumar
Sourav Kumar
10 December 2017 1:16 PM
Reply to  Vikash

Hey i have entered my correct last six digits debit card number and expiry dates too but app says ur debit card detail is incorrect although my number is resistered in sbi and on the top of upi generating pin page my account no is also there(last 4 digit) ……why is it so..

Sanjay sae
Sanjay sae
30 September 2018 8:36 PM
Reply to  Sourav Kumar

Yes I am also facing thht wrong debit card details?

Vineet
Vineet
14 January 2019 10:55 AM
Reply to  Sourav Kumar

Yes i am facing the same issue

Sarthak Sugandhi
Sarthak Sugandhi
13 February 2019 9:06 AM
Reply to  Vikash

Just put 123456 at OTP and choose your UPI pin and DONE DONE DONE.

Piyush
Piyush
13 February 2019 10:19 PM

Same here

JITENDRA GANGADIA
JITENDRA GANGADIA
18 April 2017 1:33 PM

For setting UPI PIN, I tried frequetly by using my debit card details as requested, but every time I am getting msg. “Wrong Debit Card Details”, whereas I am in use of my current debit card in all digital transactions or cash withdrawals. Please guide me.

dharana
dharana
31 August 2017 3:10 PM

yes i am also facing this issue… is your has fixed??

amit sahu
amit sahu
6 July 2018 1:43 PM
Reply to  dharana

i’m also facing this issue .. can anybody help me?

ksp
ksp
8 July 2018 12:27 PM
Reply to  dharana

m facing the same..how to fix?

Meitunjay
Meitunjay
11 July 2018 8:15 PM
Reply to  dharana

How you guys solved it…… im having same problem

Anshul Gupta
Anshul Gupta
6 November 2017 3:42 AM

Exactly same issue facing too.

Sourav Kumar
Sourav Kumar
10 December 2017 1:14 PM

have you found any solution

Venky
Venky
5 November 2019 11:07 AM

even me too facing the same issue please give some solution

karthikeyan
karthikeyan
9 June 2017 7:46 AM

“Error in generating pin” this was the message i received while trying to create UPI. Please assist me in this..Even Though I have tried many times i got only failure message. I ve tried both on my Axis Bank App and BHIM app.

sarthak padhi
sarthak padhi
31 August 2017 8:45 PM
Reply to  karthikeyan

Hey i am also facing similar problem.is your problem resolved?

Naga Sasikanth Narayanan S
Naga Sasikanth Narayanan S
20 January 2018 2:10 PM
Reply to  karthikeyan

I too face the problem please reply for this admin…..

“Error in generating OTP”

Kailash
Kailash
14 June 2017 5:08 PM

When I fill last 6 digit and expire date
But app show wrong debit card detail plz help me

sudeep santra
sudeep santra
21 June 2017 7:05 AM

same….. upi pin otp. in not coming after 1 hours also….in fact it is never coming….for sbi ……before it was working fine……not this proglem…

tried everything….so sad upi pin otp never came from sbi

kumar Rahul
kumar Rahul
27 June 2017 9:34 AM

Hey i have entered my correct last six digits debit card number and expiry dates too but app says ur debit card detail is incorrect although my number is resistered in sbi and on the top of upi generating pin page my account no is also there(last 4 digit) ……why is it so.. Help me

Lakshya
Lakshya
6 January 2019 5:24 PM
Reply to  kumar Rahul

Mila Kuch solution?

Velpula srinivasa rao
Velpula srinivasa rao
30 June 2017 8:42 AM

Hi sir BHIM app download ok next my mobile otp is confirm but my debit card last 6 digits numbers and valid upto not working sir please reply

ankit
ankit
16 July 2017 10:24 AM

sir i am not able to set upi pin where i have enter the last six digit of debit card number and otp recieverd in my registerd mobile number after enter the otp and set upi pin show wrong debit card details. what i can do…?ankit

Urmi Shah
Urmi Shah
25 June 2018 4:32 PM
Reply to  ankit

Same problem, did you guys find the solution?

Shiva
Shiva
19 July 2017 2:31 AM

For my boi debit card, error message is coming as: wrong debit card details.

Pls help me. I am giving correct last 6 digits and valid through date.

PEEYUSH SAXENA
PEEYUSH SAXENA
28 August 2017 10:21 PM
Reply to  Shiva

Hiii… I have been facing the same problem
Did you get your problem solved????

Shivam singh
Shivam singh
7 October 2017 4:24 PM
Reply to  Shiva

I’m getting the same error.. what to do?

Vivek
Vivek
19 January 2018 11:15 AM
Reply to  Shivam singh

Did anyone get the solution?

Harish Brahma
Harish Brahma
27 July 2017 10:18 PM

Otp not receiving while creating mpin. Receiving while doing transactions but not while creating mpin

Yash Kumar
Yash Kumar
1 March 2018 5:20 PM
Reply to  Harish Brahma

My account in Allahabad Bank when I enter 6 digit debit card no. to create upi pin. I didn’t receive otp in my mobile no. I have tried many times but I didn’t find otp.

Surender singh
Surender singh
24 November 2017 6:25 PM

You kyon genrate than error msg worng debit card detail

Surender singh
Surender singh
24 November 2017 6:26 PM

UPI PIN genrate than error msg worng debit card detail

Abhishek Tyagi
Abhishek Tyagi
29 December 2017 11:04 PM

As mentioned mainly in above comments same problem is with me,I am unable to set the UPI pin even the details of my cards are correct and number is verified

Vivek
Vivek
19 January 2018 11:14 AM

I am trying o re-set the UPI. After filling all the details properly the message is showing that “wrong debit card details”. Am using tha same debit card everywhere. Its working fine. Please suggest me a solution.

Naresh C
Naresh C
19 January 2018 4:39 PM

BHIM APP problem. My Bank Indian Overseas Bank. Mobile Banking activated.

I am not getting OTP in my mobile for setting up UPIPIN. tried late nights at 11.00 pm, 12.30 am, 2.30 am, 6.00 am also still no otp. Raised complaint on customer service link, problem not resolved.
Sent email to customer service with screen shots no reply.
Contacted local Bank they have raised issue with backend team one week back. still waiting for answer or solution.

Tried with Google TEZ app. same problem.

Lakshya
Lakshya
6 January 2019 5:26 PM
Reply to  Naresh C

I also have same problem. Do you find any solution?

Amit upadhyay
Amit upadhyay
7 February 2018 3:24 AM

I am not getting OTP for my union bank account. Feeling tired off. I am much diappointed by this BHIM app

Amit upadhyay
Amit upadhyay
7 February 2018 3:26 AM

OTP problem is very frequent

Bhavyashree
Bhavyashree
18 February 2018 5:21 PM

Sir I am not able to set Upi pin number where as I have enter the last 6 digit debit card number and otp received to my registered mobile number. After entering the otp and confirming the UPI pin the starting window of the app appear.tried many time but same problem exists..

Rajeev Sadan
Rajeev Sadan
17 April 2018 11:01 AM

Sir I am not able to set Upi pin number where as I have enter the last 6 digit debit card number and otp received to my registered mobile number. After entering the otp and confirming the UPI pin the starting window of the app appear

Arun Reji
Arun Reji
10 May 2018 8:48 PM

Attempts exceeded in setting my pin what should I do

Vikrant govekar
Vikrant govekar
4 June 2018 7:14 AM

After entering last six digits of my credit card it shows wrong details,
And now it says number of tries exceeded please let know what to do is there any helpline number?

amit dubey
amit dubey
7 June 2018 11:32 AM

For setting UPI PIN, I tried frequetly by using my debit card details as requested, but every time I am getting msg. “Wrong Debit Card Details”, whereas I am in use of my current debit card in all digital transactions or cash withdrawals. Please guide me.

Jufal
Jufal
25 June 2018 10:26 PM

I entered correct card number and OTP….it shows error occurred
Please tell me how to resolved it.

Kalpana Gupte
Kalpana Gupte
19 August 2018 12:31 AM

I cannot create my UPI pin and strangely it was telling me to make only a 4 digit code and not 6 digits .Now it is telling me that i have exceeded my attempts.Please help me in resolving this.

Durgakiran
Durgakiran
3 January 2019 1:31 PM

Zr otp limit exceeded??
What can I do

Shiva Kumar
Shiva Kumar
10 February 2019 7:32 AM

Hi admin,

I am also Facing same OTP issue with SBI , Could you pls suggest us what would be the reason and solution for the SBI.

waiting for quick responses.

SIVA
SIVA
14 February 2019 10:41 AM

I am able to see OTP not being received problem since 2017. Admin is not replying to it. Till now I am also facing same problem

Ashok Pancharya
Ashok Pancharya
15 February 2019 10:58 AM

My problem is resolved and how it happened please read further. I did not get the OTP from SBI for several days despite my repeated attempts and then I sent them an e-mail on [email protected] giving them the full details like my account number, UPI ID, IFSC Code, Registered mobile number etc., The next day I tried again to set up the UPI Pin in my BHIM SBI Pay app and then immediately I got the OTP on my mobile phone number. Not sure (yet) if SBI support worked on my e-mail to resolve the problem or they had some… Read more »

Chandini
Chandini
28 March 2019 12:55 PM

Sir I’m not able to register for upi pin
If I enter my card details it shows OTP maximum limit exceed
Pls solve this problem till now I haven’t received any otp from karnataka bank

Harisa ivanati
Harisa ivanati
25 April 2019 11:05 AM

Sir I’m not able to register for upi pin if i enter my card details it shows otp maximum limit exeed pls solve this problem till now i haven’t received any otp from pnb bank

Darshan P S
Darshan P S
9 May 2019 11:55 AM

For setting UPI PIN, I tried frequetly by using my debit card details as requested, but every time I am getting msg. “Wrong Debit Card Details”,

Darshan P S
Darshan P S
9 May 2019 8:05 PM
Reply to  Vikash

Thank you. It solved my issue

Pranav
Pranav
25 May 2019 2:24 PM

Sir I’m not able to register for upi pin in phone pe
If I enter my card details it shows OTP maximum limit exceed
Pls solve this problem
What should I do

Pranav
Pranav
25 May 2019 6:31 PM

Bsnl

Pranav
Pranav
26 May 2019 7:17 PM
Reply to  Pranav

I have already permitted to send sms then also it is not coming in phone pe

Pranav
Pranav
28 May 2019 8:01 AM
Reply to  Pranav

I have already permitted to send sms then also it is not coming in phone pe what should I do

Satuabrata Behera
Satuabrata Behera
26 May 2019 11:16 PM

Hello sir I have an account in United Bank Of India & I have not receive OTP while generate the UPI PIN

Vikash Dhankar
Vikash Dhankar
28 May 2019 10:32 AM

Yes, there is problem with the OTP in BHIM App.

Anurag Verma
Anurag Verma
20 June 2019 8:17 PM

Whenever I enter my last 6 digits of debit card and expiry date it shows error generating otp and nothing happens.

JYOTI VERMA
JYOTI VERMA
27 June 2019 12:01 AM

even i was facing the same problem.
the solution is go to your google pay settings–then go to close account in PRIVACY &SECURITY — clear google pay profile on your device–it will clear your bank details or after that you have to add your account again it will help to get your OTP.
THANKS ME LATER.

Gowshika
Gowshika
18 July 2019 10:59 PM

Having error in otp in my bhim

susmita maity
susmita maity
22 July 2019 4:19 PM

sir, bhim upi phone pe par card details ki jo last 6 digit deni hoti he sab de rai hu. otp bhi aaya.. pin bhu set kiya.. lekin last mein dikha raha hain wrong card details.. I have a account in UBI and card is rupay debit card..

Prasath
Prasath
16 September 2019 12:21 PM

For setting UPI PIN, I have used my debit card details as requested, Expiry date. Then I have entered the OTP , new PIN and Confirm OTP but after processing It is showing Invalid OTP. I am entering the correct OTP only. Kindly help

S Patil
S Patil
17 December 2020 1:17 PM
Reply to  Prasath

I am having same problem. Please help if any one solved this issue.

SREENIVASULU
SREENIVASULU
15 December 2019 9:48 AM

Sir enter 6 digit card number otp was not received to phone number

hardik
hardik
18 December 2019 5:33 PM

in Bhim app I feel correct debit card information but bank accounting not link and error is debit card detail wrong,

Ejaz ahamed
Ejaz ahamed
16 December 2020 8:56 AM

Hello sir i am using uco bank account i had been entered my last 6 digit debit card number and validity correctly even though it shows error code -ZT otp transaction exceeded. i was trying for last 10 days.
Please help me to get upi pin

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