Last updated on May 31st, 2019 at 05:42 pm
BHIM UPI Official App is one of the popular Unified Payment Interface (UPI) App after Google Pay, PhonePe and PayTM App. In the process of installation, the customer is facing issue “Error Generating OTP“. This is the 2nd important steps to add your account/ verify and register for UPI App. Customer can contact BHIM Helpline Number to solve UPI OTP Verification.
BHIM UPI APP “Error Generating OTP” after adding last 6 digit Debit Card & Validity or please wait for a message showing every time (Verifying Mobile Number)
Table of Content
BHIM 6 Digit OTP Customer Care
National Payment Corporation of India (NPCI) has developed BHIM UPI App. Download BHIM UPI App from Google Play Store or iPhone Apple iTunes Stores. There is error in BHIM UPI “Error Generating OTP at the time of adding 6 Digit Debit Card details. So, there is issue with the BHIM UPI Mobile Verification Process. Error Generating OTP in BHIM App is major issue/ problem that customer are facing right now.
Customer should directly call the customer care support team to resolve BHIM Toll-Free number is 18001201740 or on the helpline number 022-45414740 (Also, tell the helpdesk team your mobile number and email ID). Never share your debit card/ credit card details with customer care.
BHIM 6 Digit UPI PIN Generation Step
This step is very mandatory. To use the BHIM app, you have to follow the steps given below.
Step 1: Download the official NPCI BHIM App from Google Play Stor (iOS & Windows App not available at present)
Step 2: Verify your mobile number. (added in bank account)
Step 3: Select your banks.
Step 4: Verify your debit card (enter only last 6 digit of debit card/ visa or MasterCard rupay card and valid upto information.
Step 5: You get the OTP to set 6 digit UPI PIN code.
Step 6: Use the OTP and set your 6 digit UPI PIN (this pin can be used in your bank UPI also). Use the OT soon because the expiry of OTP code is 15 minutes
UPI BHIM App Error Generating OTP Code/ Complaints
Customer Care: Support for BHIM UPI 6 Digit UPI PIN/ OTP Error
Why you get Error in Generating OTP Code?
Answer: In the first time you may have received OTP by mobile SMS. Use it before 15 minutes, because after 15 minuted the code is expired.
If your OTP is not verified in the first time. What should you do?
Answer: You have to remove the screen lock, because once your screen is locked, you are asked for passcode and you can see “Please Wait” many times. Just remove the screen lock.
When should I try to generate the OTP of BHIM App?
Answer: After 15 minutes, you try and follow the steps – enter last 6 digit of debit card, valid upto details.
Sir I am not able to set Upi pin number where as I have enter the last 6 digit debit card number and otp received to my registered mobile number. After entering the otp and confirming the UPI pin the starting window of the app appear
Guys it is DONE put 123456 at OTP and whatever UPI Pin you want.
And the task is done.
Whenever I enter my last 6 digits of debit card and expiry date it shows detecting otp and nothing happens.
Sir I am not able to set Upi pin number where as I have enter the last 6 digit debit card number and otp received to my registered mobile number. After entering the otp and confirming the UPI pin the starting window of the app appear
OTP not generating for SBI account.Every time I try to set UPI-pin in shown ‘detecting OTP’ but never received it.I try in the morning hours also but not responding.
Hello Debobrata,
You can try generating OTP in late hours ( i mean late night or early morning) Due to heavy server load, the NCPI BHIM are not able to process user queries.
I used the App in morning and late hours as adviced by you but no OTP from SBI was ever came to my mobile while I received OTP from AXIS bank and set up UPI pin successfully for Axis account .Please give remedy in case of SBI.
Can you suggest any process to set up UPI pin Without OTP.
Pls reply Admin
even iam facing the same problem, sbi is not sending otp for entering upi digits.
Same problem…..
Bank of maharashtra is not sending 6 digits otp
Please use ur phone no linked with ur bank in slot sim1
Same OTP generation problem is faced by me too for SBI account. Last couple of days trying for UPI pin at different time of day, but OTP msg is not coming.
Same problem to me also
Me too.. facing the same problem.. No Response from the App..
Same problem with syndicate bank.. No matter at what time i try not receiving otp from the bank
Hey i have entered my correct last six digits debit card number and expiry dates too but app says ur debit card detail is incorrect although my number is resistered in sbi and on the top of upi generating pin page my account no is also there(last 4 digit) ……why is it so..
Yes I am also facing thht wrong debit card details?
Yes i am facing the same issue
Just put 123456 at OTP and choose your UPI pin and DONE DONE DONE.
Same here
For setting UPI PIN, I tried frequetly by using my debit card details as requested, but every time I am getting msg. “Wrong Debit Card Details”, whereas I am in use of my current debit card in all digital transactions or cash withdrawals. Please guide me.
yes i am also facing this issue… is your has fixed??
i’m also facing this issue .. can anybody help me?
m facing the same..how to fix?
How you guys solved it…… im having same problem
Exactly same issue facing too.
have you found any solution
even me too facing the same issue please give some solution
“Error in generating pin” this was the message i received while trying to create UPI. Please assist me in this..Even Though I have tried many times i got only failure message. I ve tried both on my Axis Bank App and BHIM app.
Hey i am also facing similar problem.is your problem resolved?
I too face the problem please reply for this admin…..
“Error in generating OTP”
When I fill last 6 digit and expire date
But app show wrong debit card detail plz help me
same….. upi pin otp. in not coming after 1 hours also….in fact it is never coming….for sbi ……before it was working fine……not this proglem…
tried everything….so sad upi pin otp never came from sbi
Hey i have entered my correct last six digits debit card number and expiry dates too but app says ur debit card detail is incorrect although my number is resistered in sbi and on the top of upi generating pin page my account no is also there(last 4 digit) ……why is it so.. Help me
Mila Kuch solution?
Hi sir BHIM app download ok next my mobile otp is confirm but my debit card last 6 digits numbers and valid upto not working sir please reply
sir i am not able to set upi pin where i have enter the last six digit of debit card number and otp recieverd in my registerd mobile number after enter the otp and set upi pin show wrong debit card details. what i can do…?ankit
Same problem, did you guys find the solution?
For my boi debit card, error message is coming as: wrong debit card details.
Pls help me. I am giving correct last 6 digits and valid through date.
Hiii… I have been facing the same problem
Did you get your problem solved????
I’m getting the same error.. what to do?
Did anyone get the solution?
Otp not receiving while creating mpin. Receiving while doing transactions but not while creating mpin
My account in Allahabad Bank when I enter 6 digit debit card no. to create upi pin. I didn’t receive otp in my mobile no. I have tried many times but I didn’t find otp.
You kyon genrate than error msg worng debit card detail
UPI PIN genrate than error msg worng debit card detail
As mentioned mainly in above comments same problem is with me,I am unable to set the UPI pin even the details of my cards are correct and number is verified
I am trying o re-set the UPI. After filling all the details properly the message is showing that “wrong debit card details”. Am using tha same debit card everywhere. Its working fine. Please suggest me a solution.
BHIM APP problem. My Bank Indian Overseas Bank. Mobile Banking activated.
I am not getting OTP in my mobile for setting up UPIPIN. tried late nights at 11.00 pm, 12.30 am, 2.30 am, 6.00 am also still no otp. Raised complaint on customer service link, problem not resolved.
Sent email to customer service with screen shots no reply.
Contacted local Bank they have raised issue with backend team one week back. still waiting for answer or solution.
Tried with Google TEZ app. same problem.
I also have same problem. Do you find any solution?
I am not getting OTP for my union bank account. Feeling tired off. I am much diappointed by this BHIM app
OTP problem is very frequent
Sir I am not able to set Upi pin number where as I have enter the last 6 digit debit card number and otp received to my registered mobile number. After entering the otp and confirming the UPI pin the starting window of the app appear.tried many time but same problem exists..
Sir I am not able to set Upi pin number where as I have enter the last 6 digit debit card number and otp received to my registered mobile number. After entering the otp and confirming the UPI pin the starting window of the app appear
Attempts exceeded in setting my pin what should I do
After entering last six digits of my credit card it shows wrong details,
And now it says number of tries exceeded please let know what to do is there any helpline number?
For setting UPI PIN, I tried frequetly by using my debit card details as requested, but every time I am getting msg. “Wrong Debit Card Details”, whereas I am in use of my current debit card in all digital transactions or cash withdrawals. Please guide me.
I entered correct card number and OTP….it shows error occurred
Please tell me how to resolved it.
I cannot create my UPI pin and strangely it was telling me to make only a 4 digit code and not 6 digits .Now it is telling me that i have exceeded my attempts.Please help me in resolving this.
Zr otp limit exceeded??
What can I do
Hi admin,
I am also Facing same OTP issue with SBI , Could you pls suggest us what would be the reason and solution for the SBI.
waiting for quick responses.
I am able to see OTP not being received problem since 2017. Admin is not replying to it. Till now I am also facing same problem
My problem is resolved and how it happened please read further. I did not get the OTP from SBI for several days despite my repeated attempts and then I sent them an e-mail on [email protected] giving them the full details like my account number, UPI ID, IFSC Code, Registered mobile number etc., The next day I tried again to set up the UPI Pin in my BHIM SBI Pay app and then immediately I got the OTP on my mobile phone number. Not sure (yet) if SBI support worked on my e-mail to resolve the problem or they had some… Read more »
Sir I’m not able to register for upi pin
If I enter my card details it shows OTP maximum limit exceed
Pls solve this problem till now I haven’t received any otp from karnataka bank
Sir I’m not able to register for upi pin if i enter my card details it shows otp maximum limit exeed pls solve this problem till now i haven’t received any otp from pnb bank
Hello Harisa,
This issue may be due to network problem. Just restart your mobile and try again.
For setting UPI PIN, I tried frequetly by using my debit card details as requested, but every time I am getting msg. “Wrong Debit Card Details”,
Hello Darshan, Are you using Maestro Card?
You can delete the app and install again. Hope it will solve the Wrong Debit Card Issue.
Thank you. It solved my issue
Sir I’m not able to register for upi pin in phone pe
If I enter my card details it shows OTP maximum limit exceed
Pls solve this problem
What should I do
Hello Pranav,
Which SIM you are using? BSNL network is facing lots of such issue. Let me know. I will send your resolution.
Good Luck.
Bsnl
Hello Pranav,
Please check the SMS setting of SIM (You have to permit BHIM UPI App to send SMS from your SIM). Check SMS Settings of your phone.
Try again. Good Luck.
I have already permitted to send sms then also it is not coming in phone pe
I have already permitted to send sms then also it is not coming in phone pe what should I do
Hello Pranav,
I have noted your problem. Kindly get in touch with the BHIM UPI App customer care team @ https://www.bhimupi.org.in/get-touch Fill the form there. Good Day.
Hello sir I have an account in United Bank Of India & I have not receive OTP while generate the UPI PIN
Hello Satuabrata Behera,
Are you using BSNL SIM?
Yes, there is problem with the OTP in BHIM App.
Whenever I enter my last 6 digits of debit card and expiry date it shows error generating otp and nothing happens.
even i was facing the same problem.
the solution is go to your google pay settings–then go to close account in PRIVACY &SECURITY — clear google pay profile on your device–it will clear your bank details or after that you have to add your account again it will help to get your OTP.
THANKS ME LATER.
Having error in otp in my bhim
sir, bhim upi phone pe par card details ki jo last 6 digit deni hoti he sab de rai hu. otp bhi aaya.. pin bhu set kiya.. lekin last mein dikha raha hain wrong card details.. I have a account in UBI and card is rupay debit card..
For setting UPI PIN, I have used my debit card details as requested, Expiry date. Then I have entered the OTP , new PIN and Confirm OTP but after processing It is showing Invalid OTP. I am entering the correct OTP only. Kindly help
I am having same problem. Please help if any one solved this issue.
Sir enter 6 digit card number otp was not received to phone number
in Bhim app I feel correct debit card information but bank accounting not link and error is debit card detail wrong,
Hello sir i am using uco bank account i had been entered my last 6 digit debit card number and validity correctly even though it shows error code -ZT otp transaction exceeded. i was trying for last 10 days.
Please help me to get upi pin