Hathway Cable & Datacom Ltd is serving in Cable television, Broadband Internet, Digital voice and Home Networking. In the year 1993, Business India Television (BITV) Cable Networks Pvt Ltd was launched and latest in the year 1999, it was acquired by Hathway Investments Pvt Ltd. Hathway has revised its plan from 29 December 2018 onwards due to the TRAI new regulation. The new connection of Hathway Cable TV with HD/ SD Set-top box and broadband facility is available in major cities across India.
HD is now the provider with most HD channels in its bouquet in India. HD channels provided are Star Movies, Movies Now, Zee Studio, Zee Cinema, Ten HD, Star Plus, Colors HD, Star World, CNBC, NGC, Discovery, Travel XP, M Tunes HD, UTV Stars, Star Gold, History Channel, Zee TVand Nat Geo Wild.
Table of Content
- 1 Hathway Set-Top Box: Price & Features
- 2 Hathway TV Channel Plans 2019 (HD/ SD)
- 3 Hathway Cable TV – Customer Care & Support
- 3.1 Hathway Allahabad Customer Care/ Support
- 3.2 Aurangabad Hathway Helpline
- 3.3 Bangalore: Hathway Cable TV Support
- 3.4 Bhilai: Hathway Customer Care/ Support
- 3.5 Bhopal: Hathway Cable TV Helpline/ Toll-free
- 3.6 Bilaspur: Support
- 3.7 Delhi Hathway Cable TV Customer Care/ Complaint
- 3.8 Faridabad
- 3.9 Gwalior
- 3.10 Gurugram Hathway Customer Care
- 3.11 Ghaziabad Hathway Customer Care
- 3.12 Indore: Cable TV Customer Care
- 3.13 Jaipur Hathway Complaint, Support
- 3.14 Kolkata Hathway Customer Care
- 3.15 Hathway – Korba Customer Care
- 3.16 Mumbai – Hathway Cable TV Complaint, Support
- 3.17 Mysore – Hathway Cable TV Customer Care
- 3.18 Nasik – Hathway Customer Care
- 3.19 Noida – Hathway Plans 2019, Complaint
- 3.20 Pune Hathway Cable TV Support
- 3.21 Raipur Hathway Complaint/ Customer Care
- 3.22 Register Hatway Cable TV Online Complaint
Hathway Set-Top Box: Price & Features
In the new connection, you will get Hathway advance Set-top box. It has the feature of SD and HD channel. The exisiting customer can also upgrade set-top box.
Hathway SD Set-Top Box
It is widely used by the consumer and has features: Hi-definition HD is the new mantra for enjoying TV on all flat panel screens.
+Favorite Channel+Parental Lock+DVD Quality Picture & Stereophonic Sound+Dual Language Selection Option.
Hathway HD Set-top Box
It cost around Rs 2050/- (including GST). You can call the local cable operator for the connection.
Features:
- 1080i Resolution HD video
- 16:9 Aspect Ratio
- 3D ready
- Dolby Digital sound
The Hathway gives you Digital Transmission for crystal clear picture quality. Large number of High Definition (HD) channel services with No rain interruptions -Weather proof signal.
The new connection of Hathway is very easy as there is no dish required. furthermore, You also get free service. However, if you need to shift you connection, then it is chargeable. Similarly, if you need to add some new channel then the MRP of the channel is added into your final bill.
Hathway TV Channel Plans 2019 (HD/ SD)
The Hathway has revised the rates of TV Channel and its plans. The new plans are (a) Basic Service Tier (b) Prime (c) Prime HD (d) Royal (e) Royal HD.
Under the TRAI new framework/ regulation, the consumer has freedom to choose A-La-Carte (Single) TV Channel as per their choice of content. In the same way, the Hathway has also created some Packs – Sports, Movie, News, Entertainment, Infotainment, Kids etc. As a result, the consumer will get direct benefit with lower rates.
For Delhi
- ROYAL HD: + 2 Free Regional Add ons , Rs 394.07 For 1 month, 276, Channels
- ROYAL: + 2 Free Regional Add ons , Rs 283.90 For 1 month, 227, Channels
- PRIME: + 1 Free Regional Add on, Rs 233.05 For 1 month, 204 Channels
- BASIC SERVICE TIER: Rs 100 For 1 month, 125 Channels
For Karnataka State
Bangalore, Mysore Hathway Plans 2019
- ROYAL HD: + 2 Free Regional Add ons , Rs 466.10 For 1 month, 254, Channels
- ROYAL: + 2 Free Regional Add ons , Rs 402.54 For 1 month, 217 Channels
- PRIME HD: + 1 Free Regional Add on, Rs 364.41 For 1 month, 211 Channels
- PRIME: + 1 Free Regional Add on, Rs 317.80 For 1 month, 129 Channels
- BASIC SERVICE TIER: Rs 100 For 1 month
For Madhya Pradesh State
Indore, Bhopal Hathway Plans 2019
- ROYAL: Rs 300.85 For 1 month, 243 Channels
- PRIME HD: Rs 300.85 For 1 month, 214 Channels
- PRIME: Rs 228.81 For 1 month, 203 Channels
- BASIC SERVICE TIER: Rs 100 For 1 month, 127 Channels
For Maharashtra State
Mumbai, Thane, Pune, Aurangabad 2019
- ROYAL HD: Rs 466.10 For 1 month, 304 Channels
- ROYAL: Rs 402.54 For 1 month, 254 Channels
- PRIME HD: Rs 364.41 For 1 month, 211 Channels
- PRIME: Rs 317.80 For 1 month, 129 Channels
- BASIC SERVICE TIER: Rs 100 For 1 month, 129 channels
For Rajasthan State
Jaipur Hathway Recharge 2019
- ROYAL HD: Rs 440.68 For 1 month, 276 Channels
- ROYAL: Rs 334.75 For 1 month, 245 Channels
- PRIME: Rs 237.29 For 1 month, 204 Channels
- BASIC SERVICE TIER: Rs 100 For 1 month, 124 channels
For Telangana State
Hathway Cable TV Hyderabad Plans 2019
- ROYAL HD: + 2 Free Regional Add ons , Rs 389.83 For 1 month, 318, Channels
- ROYAL: + 2 Free Regional Add ons , Rs 305.08 For 1 month, 266 Channels
- PRIME HD: + 1 Free Regional Add on, Rs 262.71 For 1 month, 277 Channels
- PRIME: + 1 Free Regional Add on, Rs 216.10 For 1 month, 242 Channels
- BASIC SERVICE TIER: Rs 100 For 1 month, 169 Channels
For West Bengal State
Hathway Cable TV Kolkata Plans 2019
- ROYAL HD: Rs 466.10 For 1 month, 350 Channels
- ROYAL: Rs 338.98 For 1 month, 298 Channels
- PRIME HD: Rs 343.22 1 month, 282 Channels
- PRIME: Rs 254.24 For 1 month, 255 Channels
- BASIC SERVICE TIER: Rs 100 For 1 month, 163 channels
For Complete Packages >> Visit http://hathway.com/Digital/Packages
Hathway Cable TV – Customer Care & Support
The regional channels are also available in the Package or you can purchase in comobo. The price of Regional TV Channel is given below.
- GUJARATI & RAJASTHANI (5 channels): Rs 42.37 / month
- HINDI & BHOJPURI (8 channels) 42.37 / month
- KANNADA (8 channels) Rs 42.37 / month
- MALAYALAM (5 channels) Rs 42.37 / month
- MARATHI (9 channels) Rs 42.37 / month
- TAMIL (10 channels) Rs 42.37 / month
- TELUGU (12 channels) Rs42.37 / month
Local Hathway Customer Care number is available on the official website – We are also providing the details- If you are not able to recharge, shifting your Hathway cable connection, subscribe sports channel, disconnect channel or choose another plan, Kindly contact to the customer care and get 24*7 helpline. If you are not able to resolve your problem with the Local Cable Operator than you shall contact to HATHWAY TOLL-Free customer care.
Hathway Allahabad Customer Care/ Support
Om Tower
3rd Floor
31 MG Marg, Civil Lines
Allahabad – 211001
Customer Care No-011-49775777
Aurangabad Hathway Helpline
301-304 & 310-311, Second Floor, Akshaydeep Plaza,
CIDCO Bus Stand, Jalna Road, Aurangabad – 431003
Customer Care No-Toll Free – 1800 4197 900, 0240-2470000 / 0240-248135
Aurangabad – PP – Office , A4, Vitthalachi Daya Building,
Above Hotel Rana, Connaught Place, CIDCO, Aurangabad – 431 001
Customer Care No-Toll Free – 1800 4197 900, 9130007184, 9130007185 Phone-0240-664600
Bangalore: Hathway Cable TV Support
Hathway House, 137/138, Infantry Road, Bengaluru – 560001
Customer Care No-Toll Free – 1800 4197 900 ,080-49457800
Bhilai: Hathway Customer Care/ Support
Plot No – 5, Akash Ganga,
Near Railway Line, Supela,
Bhilai – 490023
Contact No: 91-788-4050285 / 4062108
Bhopal: Hathway Cable TV Helpline/ Toll-free
2nd Floor, Jyoti Cineplex, Zone II, M.P.Nagar, Bhopal -462011
Customer Care No-Toll Free – 1800 233 1635
+91-755-2766300 /094 / 095, +91-755-2577600
Bilaspur: Support
Warehouse Road, Bilaspur (C.g.) 495001
Phone No: +91-775-2400666
Delhi Hathway Cable TV Customer Care/ Complaint
Plot No. B-1 / G-3, Mohan Co-operative Industrial Estate, Main Mathura Road, New Delhi
Customer Care No-011-49775777, 011-47737500, 011-47737426, 011-47737453
3, Dayanand Vihar, IIIrd Floor (back side) Delhi- 110092
Customer Care No-011-47737400 011–22146344,011–22501310
1449/31, Gali No 2 Durga Puri, Shahdra, Delhi 110093
Customer Care No-011-47737400 9818167573
Faridabad
5M/113,top floor, Patanjali Mega Store Building, Opp KL Mehta Girls Collage NIT 5, Faridabad, Haryana 121001
Customer Care No-011-49775777 7838644436
Gwalior
Opp Hotel Man Mandir, 2nd Floor
Behind Old High Court
Lashkar Gwalior – 474001
+91-751-4092118
Gurugram Hathway Customer Care
Sec-46, SCU 137 SF, Hudda Market near Om Sweet, Gurgaon 122001
Customer Care No-011-49775777
9582269441
Ghaziabad Hathway Customer Care
559-C,Nyay Khand-1,Indirapuram, Ghaziabad-201014
Customer Care No-011-49775777
9582269347
C-8,IIIrd Floor Ocean Plaza, Shalimar Garden Extension 2, Sahibabad, Ghaziabad 201005
Customer Care No-011-49775777, 9582206310
Indore: Cable TV Customer Care
12, Press Complex, Behind Bhaskar Building,
A B Road, Indore – 452008
+91-731-4232001 / 2002, +91-731-4001448
Jaipur Hathway Complaint, Support
20 -28 Fifth Floor , Manglam Electronics Market,
Mansarowar Link Road, Riddhi Siddhi Crossing, Jaipur 302018
0141-2763056 / Mobile – 9829050990
Kolkata Hathway Customer Care
Ecostation, Block-BP, Plot-7, 2nd Floor.
Salt Lake Sector-V, Kolkata-700 091, West Bengal.
Customer Care No-033-40302444, 033-40316800
Hathway – Korba Customer Care
Plot No. 160, 1st Floor, Indira Residential &
Commercial Area, Near Patidar Bhawan,
T.P. Nagar, Korba (C.G.) 495 677
+91-7759-246801
Mumbai – Hathway Cable TV Complaint, Support
B Wing, 10th Floor, Trade World, Kamala Mill Compound,
Lower Parel West, Mumbai – 400013
Customer Care No-Toll Free – 1800 4197 900
+91-22-66623333, +91-22-24933355
Mysore – Hathway Cable TV Customer Care
372, 1st Floor, 1st cross, Subbaiah Road,
Ramaswamy Circle, Ramaraja Mohalla,
Mysore – 570020
Customer Care No-Toll Free – 1800 4197 900, 08212441610
Nasik – Hathway Customer Care
2 nd Floor, Shiledar Bhavan,
Opp. Fire Brigade Office,
Shingada Talav, Nasik- 422 002,
Toll-Free No: 1800 4197 900
Customer Care No-Toll Free – 1800 4197 900, +91-253-2520310
Noida – Hathway Plans 2019, Complaint
B-31 A, SEC-10, Noida U.P- 201301
Customer Care No-011-49775777, 9582893542
House no 7, Anil Vihar , Khoda Colony , Near Sahil Public School-201002
Customer Care No-011-49775777, 0120-2492021
Pune Hathway Cable TV Support
3rd Floor, Sterling Plaza, Deccan Gymkhana,
Above Axis Bank, Jnuglee Maharaj Road, Pune – 411004
Customer Care No-Toll Free – 1800 4197 900
Raipur Hathway Complaint/ Customer Care
Raipur Pagariya Complex, Mini Mata Parisar,
Near New Bus Station, Pandri,
Raipur (C.G.) 492001 +91-771-2582278
Register Hatway Cable TV Online Complaint
To register Hathway Online Complaint/ Ticket. You can log into http://selfcare.hathway.com/ (SELF CARE) website.
Account Number:You can find your 10 digit account number on your bill/receipt (e.g. 107041XXXX) on the bill
VC Number:You can find your 12 digit VC number on the reverse of your smart card (e.g. 00003451XXXX)
MAC ID:You can find your MAC ID on the back of your set-top box (e.g. 00:1E:6B:5A:XX:XX)