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Hathway TV Channel Plans, New Connection, Customer Care & Support

Hathway Cable & Datacom Ltd is serving in Cable television, Broadband Internet, Digital voice and Home Networking. In the year 1993, Business India Television (BITV) Cable Networks Pvt Ltd was launched and latest in the year 1999, it was acquired by Hathway Investments Pvt Ltd. Hathway has revised its plan from 29 December 2018 onwards due to the TRAI new regulation. The new connection of Hathway Cable TV with HD/ SD Set-top box and broadband facility is available in major cities across India.

HD is now the provider with most HD channels in its bouquet in India. HD channels provided are Star Movies, Movies Now, Zee Studio, Zee Cinema, Ten HD, Star Plus, Colors HD, Star World, CNBC, NGC, Discovery, Travel XP, M Tunes HD, UTV Stars, Star Gold, History Channel, Zee TVand Nat Geo Wild.

Hathway Set-Top Box: Price & Features

In the new connection, you will get Hathway advance Set-top box. It has the feature of SD and HD channel. The exisiting customer can also upgrade set-top box.

Hathway SD Set-Top Box

It is widely used by the consumer and has features: Hi-definition HD is the new mantra for enjoying TV on all flat panel screens.
+Favorite Channel+Parental Lock+DVD Quality Picture & Stereophonic Sound+Dual Language Selection Option.

Hathway HD Set-top Box

It cost around Rs 2050/- (including GST). You can call the local cable operator for the connection.

Features: 

  • 1080i Resolution HD video
  • 16:9 Aspect Ratio
  • 3D ready
  • Dolby Digital sound

The Hathway gives you Digital Transmission for crystal clear picture quality. Large number of High Definition (HD) channel services with No rain interruptions -Weather proof signal.

The new connection of Hathway is very easy as there is no dish required. furthermore, You also get free service. However, if you need to shift you connection, then it is chargeable.  Similarly, if you need to add some new channel then the MRP of the channel is added into your final bill.

Hathway TV Channel Plans 2019 (HD/ SD)

The Hathway has revised the rates of TV Channel and its plans. The new plans are (a) Basic Service Tier (b) Prime (c) Prime HD (d) Royal (e) Royal HD.

Under the TRAI new framework/ regulation, the consumer has freedom to choose A-La-Carte (Single) TV Channel as per their choice of content. In the same way, the Hathway has also created some Packs – Sports, Movie, News, Entertainment, Infotainment, Kids etc. As a result, the consumer will get direct benefit with lower rates.

For Delhi

  • ROYAL HD: + 2 Free Regional Add ons ,  Rs 394.07 For 1 month, 276, Channels
  • ROYAL: + 2 Free Regional Add ons ,  Rs 283.90 For 1 month, 227, Channels
  • PRIME: + 1 Free Regional Add on, Rs 233.05 For 1 month, 204 Channels
  • BASIC SERVICE TIER: Rs 100 For 1 month, 125 Channels

For Karnataka State

Bangalore, Mysore Hathway Plans 2019

  • ROYAL HD: + 2 Free Regional Add ons ,  Rs 466.10 For 1 month, 254, Channels
  • ROYAL: + 2 Free Regional Add ons ,  Rs 402.54 For 1 month, 217 Channels
  • PRIME HD: + 1 Free Regional Add on, Rs 364.41 For 1 month, 211 Channels
  • PRIME: + 1 Free Regional Add on, Rs 317.80 For 1 month, 129 Channels
  • BASIC SERVICE TIER: Rs 100 For 1 month

For Madhya Pradesh State

Indore, Bhopal Hathway Plans 2019

  • ROYAL: Rs 300.85 For 1 month, 243 Channels
  • PRIME HD: Rs 300.85 For 1 month, 214 Channels
  • PRIME: Rs 228.81 For 1 month, 203 Channels
  • BASIC SERVICE TIER: Rs 100 For 1 month, 127 Channels

For Maharashtra State

Mumbai, Thane, Pune, Aurangabad 2019

  • ROYAL HD: Rs 466.10 For 1 month, 304 Channels
  • ROYAL: Rs 402.54 For 1 month, 254 Channels
  • PRIME HD: Rs 364.41 For 1 month, 211 Channels
  • PRIME:  Rs 317.80 For 1 month, 129 Channels
  • BASIC SERVICE TIER: Rs 100 For 1 month, 129 channels

For Rajasthan State

Jaipur Hathway Recharge 2019

  • ROYAL HD: Rs 440.68 For 1 month, 276 Channels
  • ROYAL: Rs 334.75 For 1 month, 245 Channels
  • PRIME:  Rs 237.29 For 1 month, 204 Channels
  • BASIC SERVICE TIER: Rs 100 For 1 month, 124 channels

For Telangana State

Hathway Cable TV Hyderabad Plans 2019

  • ROYAL HD: + 2 Free Regional Add ons ,  Rs 389.83 For 1 month, 318, Channels
  • ROYAL: + 2 Free Regional Add ons ,  Rs 305.08 For 1 month, 266 Channels
  • PRIME HD: + 1 Free Regional Add on, Rs 262.71 For 1 month, 277 Channels
  • PRIME: + 1 Free Regional Add on, Rs 216.10 For 1 month, 242 Channels
  • BASIC SERVICE TIER: Rs 100 For 1 month, 169 Channels

For West Bengal State

Hathway Cable TV Kolkata Plans 2019

  • ROYAL HD: Rs 466.10 For 1 month, 350 Channels
  • ROYAL: Rs 338.98 For 1 month, 298 Channels
  • PRIME HD: Rs 343.22 1 month, 282 Channels
  • PRIME:  Rs 254.24 For 1 month, 255 Channels
  • BASIC SERVICE TIER: Rs 100 For 1 month, 163 channels

For Complete Packages >> Visit http://hathway.com/Digital/Packages

Hathway Cable TV – Customer Care & Support

The regional channels are also available in the Package or you can purchase in comobo. The price of Regional TV Channel is given below.

  • GUJARATI & RAJASTHANI (5 channels): Rs 42.37 / month
  • HINDI & BHOJPURI (8 channels) 42.37 / month
  • KANNADA (8 channels) Rs 42.37 / month
  •  MALAYALAM (5 channels) Rs 42.37 / month
  •  MARATHI (9 channels) Rs 42.37 / month
  •  TAMIL (10 channels) Rs 42.37 / month
  •   TELUGU (12 channels) Rs42.37 / month

Local Hathway Customer Care number is available on the official website – We are also providing the details- If you are not able to recharge, shifting your Hathway cable connection, subscribe sports channel, disconnect channel or choose another plan, Kindly contact to the customer care and get 24*7 helpline. If you are not able to resolve your problem with the Local Cable Operator than you shall contact to HATHWAY TOLL-Free customer care.

Hathway Allahabad Customer Care/ Support

Om Tower
3rd Floor
31 MG Marg, Civil Lines
Allahabad – 211001
Customer Care No-011-49775777

Aurangabad Hathway Helpline

301-304 & 310-311, Second Floor, Akshaydeep Plaza,
CIDCO Bus Stand, Jalna Road, Aurangabad – 431003
Customer Care No-Toll Free – 1800 4197 900, 0240-2470000 / 0240-248135

Aurangabad – PP – Office , A4, Vitthalachi Daya Building,
Above Hotel Rana, Connaught Place, CIDCO, Aurangabad – 431 001
Customer Care No-Toll Free – 1800 4197 900, 9130007184, 9130007185 Phone-0240-664600

Bangalore: Hathway Cable TV Support

Hathway House, 137/138, Infantry Road, Bengaluru – 560001
Customer Care No-Toll Free – 1800 4197 900 ,080-49457800

Bhilai: Hathway Customer Care/ Support

Plot No – 5, Akash Ganga,
Near Railway Line, Supela,
Bhilai – 490023
Contact No: 91-788-4050285 / 4062108

Bhopal: Hathway Cable TV Helpline/ Toll-free

2nd Floor, Jyoti Cineplex, Zone II, M.P.Nagar, Bhopal -462011
Customer Care No-Toll Free – 1800 233 1635
+91-755-2766300 /094 / 095, +91-755-2577600

Bilaspur: Support

Warehouse Road, Bilaspur (C.g.) 495001
Phone No: +91-775-2400666

Delhi Hathway Cable TV Customer Care/ Complaint

Plot No. B-1 / G-3, Mohan Co-operative Industrial Estate, Main Mathura Road, New Delhi
Customer Care No-011-49775777, 011-47737500, 011-47737426, 011-47737453

3, Dayanand Vihar, IIIrd Floor (back side) Delhi- 110092
Customer Care No-011-47737400 011–22146344,011–22501310

1449/31, Gali No 2 Durga Puri, Shahdra, Delhi 110093
Customer Care No-011-47737400 9818167573

Faridabad

5M/113,top floor, Patanjali Mega Store Building, Opp KL Mehta Girls Collage NIT 5, Faridabad, Haryana 121001
Customer Care No-011-49775777 7838644436

Gwalior

Opp Hotel Man Mandir, 2nd Floor
Behind Old High Court
Lashkar Gwalior – 474001
+91-751-4092118

Gurugram Hathway Customer Care

Sec-46, SCU 137 SF, Hudda Market near Om Sweet, Gurgaon 122001
Customer Care No-011-49775777
9582269441

Ghaziabad Hathway Customer Care

559-C,Nyay Khand-1,Indirapuram, Ghaziabad-201014
Customer Care No-011-49775777
9582269347
C-8,IIIrd Floor Ocean Plaza, Shalimar Garden Extension 2, Sahibabad, Ghaziabad 201005
Customer Care No-011-49775777, 9582206310

Indore: Cable TV Customer Care

12, Press Complex, Behind Bhaskar Building,
A B Road, Indore – 452008
+91-731-4232001 / 2002, +91-731-4001448

Jaipur Hathway Complaint, Support

20 -28 Fifth Floor , Manglam Electronics Market,
Mansarowar Link Road, Riddhi Siddhi Crossing, Jaipur 302018
0141-2763056 / Mobile – 9829050990

Kolkata Hathway Customer Care

Ecostation, Block-BP, Plot-7, 2nd Floor.
Salt Lake Sector-V, Kolkata-700 091, West Bengal.
Customer Care No-033-40302444, 033-40316800

Hathway – Korba Customer Care

Plot No. 160, 1st Floor, Indira Residential &
Commercial Area,  Near Patidar Bhawan,
T.P. Nagar, Korba (C.G.) 495 677
+91-7759-246801

Mumbai – Hathway Cable TV Complaint, Support

B Wing, 10th Floor, Trade World, Kamala Mill Compound,
Lower Parel West, Mumbai – 400013
Customer Care No-Toll Free – 1800 4197 900
+91-22-66623333, +91-22-24933355

Mysore – Hathway Cable TV Customer Care

372, 1st Floor, 1st cross, Subbaiah Road,
Ramaswamy Circle, Ramaraja Mohalla,
Mysore – 570020
Customer Care No-Toll Free – 1800 4197 900, 08212441610

Nasik – Hathway Customer Care

2 nd Floor, Shiledar Bhavan,
Opp. Fire Brigade Office,
Shingada Talav, Nasik- 422 002,
Toll-Free No: 1800 4197 900
Customer Care No-Toll Free – 1800 4197 900, +91-253-2520310

Noida – Hathway Plans 2019, Complaint

B-31 A, SEC-10, Noida U.P- 201301
Customer Care No-011-49775777, 9582893542

House no 7, Anil Vihar , Khoda Colony , Near Sahil Public School-201002
Customer Care No-011-49775777, 0120-2492021

Pune Hathway Cable TV Support

3rd Floor, Sterling Plaza, Deccan Gymkhana,
Above Axis Bank, Jnuglee Maharaj Road, Pune – 411004
Customer Care No-Toll Free – 1800 4197 900

Raipur Hathway Complaint/ Customer Care

Raipur Pagariya Complex, Mini Mata Parisar,
Near New Bus Station, Pandri,
Raipur (C.G.) 492001 +91-771-2582278

Register Hatway Cable TV Online Complaint

To register Hathway Online Complaint/ Ticket. You can log into http://selfcare.hathway.com/ (SELF CARE) website.

Account Number:You can find your 10 digit account number on your bill/receipt (e.g. 107041XXXX) on the bill
VC Number:You can find your 12 digit VC number on the reverse of your smart card (e.g. 00003451XXXX)
MAC ID:You can find your MAC ID on the back of your set-top box (e.g. 00:1E:6B:5A:XX:XX)

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