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Helpline Jio4GVoice: Not Able to Call/ Crash/ Slow/ Update care@jio.com Support

Free Calling App Jio4GVoice Update, Crashing, Not able to Call on any Number, Insert Jio SIM, Unable to place a call, Please insert the JIO SIM with which Jio4Gvoice is configured. Would you like to call through phone instead?

Finally, Reliance Jio Summer Surprise plan recharge time is over on 10 April 2017, which means that subscribers who have recharge Rs 99 and Rs 303/- get additional 3 months internet free services including Jio4GVoice App. But users are getting lots of error, problem while making free calling on Jio4GVoice. The new update version of Jio4GVoice re-connect automatically and place calls after hangup. The common problem is “Jio4GVoice is OFFLINE”, “Please insert the JIO SIM with which Jio4Gvoice is configured”, “Call history and SMS are lost etc. In this article, we are typing to solve Jio4GVoice problems. We are provided support and online chat support team details of Jio4GVoice. Not able to place calls using Jio4GVoice, Please comment your queries. We are going to help you.

a) My mobile gets switched off every time I make a call using Jio4GVoice App.
Solution: You may be using the old version of Jio4GVoice app. Please check Play store or iOS or Windows store and UPDATE JIO4GVOICE with the current version.

b) Jio4GVoice is offline mode? Why I am getting such messages in notification?
Solution: Sometimes Jio 4G network is showing but the internet data packet is not received by the Jio4GVoice app, that’s why you get such messages. You can click on “Setting” and “Configuration” to recheck Jio4G data is working or not.

c) All my chat history and called numbers list not available in Jio4GVoice. Why?
Solution: If you are not able to get last called numbers, history of Jio4GVoice SMS.

d) Call recording (default) in Jio4GVoice App?
Solution: If you want to activate call recording in Jio4GVoice, then you have to install some other app in your mobile phone.

e) Unable to place a call, Please insert the JIO SIM with which Jio4Gvoice is configured. Would you like to call through phone instead?
Solution: If you have inserted new JIO 4G SIM then you shall get “Unable to place call, please insert jio 4G SIM”. To solve this, you have to click on “Settings” and then “Configuration” and then follow the screen.

f) Jio 4G voice app crashes automatically when opened. Why?
Solution: To solve the crash problem of Jio4GVoice, you have to update it. After that check, the minimum RAM is available for Jio 4G Voice app.

g) No call waiting, automatically call gets disconnected.
Solution: Call waiting feature is not available in Jio4GVoice at present. But in a future update of this app, you can see call waiting feature activate and deactivate.

h) End call button is not working in Jio4GVoice new update v4.1.3 the and it gets disconnected from the network and then reconnects to the network after a few moments.
Solution: Yes, there was bug in the code. Now, this problem has been solved in the new update. Please update your Jio 4G Voice App.

i) Bluetooth Calling feature in Jio4GVoice is not working properly.
Solution: If you are using bluetooh headset/ earphone, you can use Jio 4G Voice app to make calls. The wifi-headsets can also be used to make calls.

You can email at care@jio.com for online resolution of problem or call on toll-free number: 1800-891-9999 (toll-free)

If you are getting the problem in using the Jio 4G Voice free calling app. Please comment below. All the best.

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Rachna
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Rachna

I have recharged my jio number with Rs 408 and I can’t make calls .Every time I get message your number is degraded.Speed is also slow the AAP does not work

Jagadish
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Jagadish

unable to place call with jio 4g voice updated it shows unable to place call please check your internet connection,i have recharged jio dhana dhan offer with 309 but unable to make free calls with jio 4g voice app pleas give me solution.

Sunita
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Sunita

I am not able to call on any toll free number from jio sim\network.

Sukanya
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Sukanya

I have recharged my Jio no 8074782073 with Rs399 but I dnt get any messages.

DIPAK PARMAR
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DIPAK PARMAR

My jio sim not configure with jio4gvoice..

DIPAK PARMAR
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DIPAK PARMAR

My jio sim not configure with jio4gvoice.

abhishek singh
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abhishek singh

my phone is currently unregistered say why

abhishek singh
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abhishek singh

my phone currently say unregistered

Swati
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Swati

Unable to make calls from jio4gvoice app with vivo b-001 Bluetooth headset.

Pls give solution.