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{Hotstar App 24×7 Customer Support} HotStar Premium, VIP Complaints

Last updated on September 19th, 2020 at 09:30 pm

Hotstar Mobile App Customer Care Number, Register Complaint about Hotstar Premium and VIP Subscription, Hotstar Customer Support Service, Submit Ticket, Payment Issue.  Streaming Error, ICC World Cup Hotstar Plans

Hotstar is a video on demand and streaming mobile digital entertainment platform launched on 6 February 2015. The Mobile App (Hotstar) is managed be Novi Digital Entertainment, a subsidiary of Star India. The Hotstar content can be streamed online in India, United States of America, Canada, and United Kingdom. Hotstar is the most popular video on demand app available for iOS, Google Play Store. Hotstar contents are accessed via website, Android, iOS, FireTV, and Apple TV platforms. As the usage of Hotstar is increasing NOVI Digital is also helping customer getting problem in services i.e Login Issue, Subscription/ Plan issue, the problem in streaming, download of TV Shows (Original) GOT Season 8 not possible.

Hotstar VIP – IPL 2020 Helpline Number

Hotstar Error: Live Streaming Problem

Please go to store and update Hotstar to continue watching. This is the latest issue encountered by the Hotstar VIP/ Premium as well as free version. To continue watching live cricket, the user has to update Hotstar vis MyJio App (If free Version is installed) or you can directly update on Google Play Store.

CWC Semi-Final between AUS vs ENG will be held. Hotstar will be live streaming and broadcast Australia vs England Cricket World Cup Semi-Final Match. Any issue in Hotstar – Not able to watch on Laptop/ TV/ Mobile, contact 24×7 Hotstar Customer Care to get assistance. Issue in Update? Go to Play Store and update your Hotstar App.

Hostar is live broadcasting Cricket ICC World Cup 2019. You don’t need any premium subscription or plan of Hotstar. Just install the Hotstar App to watch live streaming of cricket.

In case, you encounter issue after updating Hotstar App. You can contact the customer support team. You can always reach Hotstar Customer Helpdesk via Email ([email protected]).

The Helpline Customer Care number is not yet available. You can comment below, our support team will reply and help you.

Register: Online Complaint

Hotstar latest version mobile app was updated on  10 June 2019. Total 6,804,704 user of Hotstar has reviews 4.3 points out of 5. The Hotstar App has been downloaded/ Installed in more than 100+ million devices. Currently, Hotstar is providing Premium Shows, Free TV Shows, Original Series, Movies (Hollywood, Bollywood,) Sports,  and News.

The App is available supports multi-lingual languages i.e. Hindi, English, Bengali, Telugu, Malayalam, Marathi, Tamil, Kannada, Gujarati. In the Movies Section, you can browse Popular Movies in the category: Romance, Comedy, Drama, Action, Thriller, Crime, Family, Kids, Biopics, Documentary, Science, Wildlife, etc.

Hotstar App Customer Care Support

Hotstar Customer Support Service is happy to resolve issues in Mobile App or Problem in streaming Hotstar content on Apple TV, Smart TV, iOS and Android Smartphones. For the Windows Smartphone – Hotstar App is not developed. But you can watch/ stream GOT Season on official website www.hotstar.com (only Premium Accounts). The user seeking help for Hotstar App can get complete support from the Customer Service Department of Hotstar.

Hotstar Customer Support Phone, Chat, Email, and Toll-Free Number

The Customer can always reach to Hotstar Support Team from official Mobile App or Website. The Helpline is available 24×7 in case of payment failure, technical issue, login issue etc. Following are the major issue faced by HotStar Customers. You can also submit a complaint via email so that customer support can help you.

  1. Reset/ New install of Hotstar is not activating VIP Subscription Hotstar Customer Care.
  2.  I’m getting an error stating more than one premium video is being requested.
  3. Only 5 Minute free live streaming of Cricket India Vs Pakistan.
  4. Didn’t activate of VIP account.
  5. Laptop Hotstar VIP/ Premium not working – Premium Plan on Phone/ TV/ Laptop/ PC
  6. UPI Payment at [email protected]
  7. VIP Hoststar buy subscription alert on Jio SIM.
  8. more than two videos are requested for this account. please close other videos and try again
  9. Live matches are buffering
  10. Downloading error code 711 in HotStar Premium App.
  11. Delete the download option/ there is no RESUME the existing download movie.
  12. Too many ads in Hotstar – Not able to watch video, live IPL matches, movies.
  13. Hotstar winning prize not getting – Customer Care Complaint.
  14. Hotstar App Error: Something bad happened try later or reach out to their email id [email protected]
  15. You can’t download more than once (There is no file in my download section) Issue/ Solution of Hotstar “More than once download”
  16. The content playback is not supported on your device (After updating Hotstar).
  17. Hotstar App is not working, no streaming of Game of Throne Season 8 (Free), Paid subscription for 1 month.
  18. The video playback is so freaking slow. (Not happy with the hotstar App – Its very slow buffering).
  19. Unable to see the full screen on Samsung galaxy tab S3. (the description of the program take the screen).
  20. Keeps crashing and doesn’t load content.
  21. More than once download not possible in HotStar App. Once an episode/movie is downloaded it cant be downloaded again.
  22. GOT Season 8 Live Streaming Buffering Issue. Very slow. Not able to watch live TV Shows on Hotstar Premium Subscription.
  23. Games of throne episode are not downloading.
  24. Watch offline feature in Hotstar is not working – Contact Customer Care Support.
  25. Hotstar VIP Plan and still, it is asking me to pay.
  26. 2 Premium videos are watching (issue). I am not able to de-register other devices.

Contact Hotstar Customer Support

If you are searching for the Toll-free number of Hotstar then you will not find it. Becuase Hotstar Support is only provided via Emails. The customer-facing problem has to submit request/ send issue via E-Mails only.

What to send: If you are facing difficulty in streaming live TV Shows (GOT Season 8) or IPL and other Live Sports Events, then you have to take a screenshot of the issue, send it to [email protected]

Chat Support: Sorry, there is no Chat Customer Support of HotStar App (iOS/ Android, Apple TV or Smart TV).
Toll-Free Number: Sorry, Hotstar Toll-free number (1800) is not there.
Phone Number: Sorry, no phone support.
Email Id Support: Yes, you can contact the customer support team. Write at [email protected] and explain the issue you are facing.

Hotstar App FAQ – Support & Customer Care

Hotstar VIP – IPL 2020 Helpline Number

Difference Hotstar VIP vs Hotstar Premium Plans

Hotstar VIP  Hotstar Premium
Subscription Price ₹365/year ₹299/month or ₹999/year
Trial: Rs. 299 plan comes with a 3 day trial period
TV Shows Exclusive Hotstar Specials Latest American Shows, Uncut, ad-free & minutes after America.
Movies Many Free Movies Hollywood Blockbusters Uncut & ad-free.
Sports  Live Sports: Including Cricket, Premier League & Formula 1 Live Sports Including Cricket, Premier League & Formula 1.
India TV Shows Latest episodes of Indian TV Shows at 6 AM every day Latest episodes of Indian TV Shows at 6 AM every day
Bollywood Premieres New Indian Movie Premieres
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Savita handa
Savita handa
15 May 2019 8:09 PM

I have recharchrged hotstar VIP but I have lost my ph after that I have purchased new ph and install hotstar vip but now it’s not working they ask me recharge your hot star vip

Hemant
Hemant
24 May 2019 11:40 AM

Hello my name is hemant I have recharged hotstar vip and it logged in by phone no. I want to change it to email please help me in this matter

Vinay
Vinay
24 May 2019 7:30 PM

Not working hotstar live macha

Vinay
Vinay
24 May 2019 7:31 PM

Not working hotstar live macha
Plz contact no sand me hotstar costumer care

Ashok Ravipalli
Ashok Ravipalli
25 May 2019 3:49 PM

Hello,

I want to unsubscribe my hotstar account (90xxx391). I have sent email and still not resolved my issue please help me how to unsubscribe my account

Dinesh maurya
Dinesh maurya
28 May 2019 11:21 PM

I have recharged 365 for free sports for one year on my no 756xxx576.
Bt after 1months this offer not working.
And show notification again recharge for 365.
Why this offer not working for one year,if this pack is only for 1months then why notification shows for one year?

Vijay Kanojiya
Vijay Kanojiya
9 June 2019 2:11 PM
Reply to  Vikash

I am also facing the same issue. Is there any help desk number..?

Anup
Anup
6 June 2019 9:33 AM

Hii please help me,tomorrow i will given 365 recharge in my,account,but till the time i don’t see any channel,so please let me how can I do this,

Abhishek Bhardwaj
Abhishek Bhardwaj
11 June 2019 3:09 PM

Hi i have subscribed for hotstar vip..i am able to watch live cricket on my laptop. However, i am unable to access the same on my phone.

Naveen
Naveen
13 June 2019 2:03 PM

This is very worse app and does not support the customers. I have lost my phone but when I install hotstar in new phone and log in but unfortunately I have forgot my password and after that I mail 25 or more times to hotstar to forgot the password but nothing reply from them.

sandeep kumar yadav
sandeep kumar yadav
17 June 2019 5:12 PM

how can we change my mobile number in hotstar vip

sandeep kumar yadav
sandeep kumar yadav
17 June 2019 5:22 PM

any buddy reply plz

Sunil GR
Sunil GR
18 June 2019 10:10 PM

I am not able to watch the serials please help me

Sunil GR
Sunil GR
18 June 2019 10:22 PM
Reply to  Vikash

I have VIP account and I am not able to watch telugu serials

chirag
chirag
19 June 2019 5:31 PM

i have done Rs.365 for hotstar but hotsatr not working….please tell me what i do?

chirag
chirag
19 June 2019 5:31 PM

i cant understand what is Rs.365

chirag
chirag
19 June 2019 7:21 PM

i have 365 pay for hotstar but i can’t watch live world cup. so you say what i next do?
please tell me hotstar package & plan
plz reply sir

Jayant Gairola
Jayant Gairola
20 June 2019 10:27 PM

Dear Team,

My account just got hacked, kindly assist on urgent basis.

Jayant Gairola
Jayant Gairola
20 June 2019 10:28 PM
Reply to  Jayant Gairola

Please assist me on urgent basis.

Jayant Gairola
Jayant Gairola
20 June 2019 10:31 PM
Reply to  Jayant Gairola

after using my credentials he has changed the contact number and now login is based on the OTP of that new no. which is ending with 8191. I really dont understand how hotstar allow to change phone number without intimating us on our registered email ID.

Jayant Gairola
Jayant Gairola
20 June 2019 10:33 PM
Reply to  Jayant Gairola

Dear Team, waiting for your action on the said lapses.

musthafa
musthafa
22 June 2019 3:14 PM

how to sing vip member ship on my computer

dinesh
dinesh
27 June 2019 4:28 PM

I have recharchrged hotstar VIP but I have lost my ph after that I have purchased new ph and install hotstar vip but now it’s not working they ask me recharge your hot star vip i have try with my login but its not working

Aniket Keni
Aniket Keni
27 June 2019 4:54 PM

I have recharchrged hotstar VIP but I have lost my ph after that I have purchased new ph and install hotstar vip but now it’s not working they ask me recharge your hot star vip

naufal
naufal
27 June 2019 5:14 PM

hi

naufal
naufal
27 June 2019 5:15 PM
Reply to  naufal

i had recharged for a year, i am not able to watch WC cricket

Ramotar MEENA
Ramotar MEENA
27 June 2019 9:03 PM

hotstar par cricket match nahi chalta hai

prakash gupta
prakash gupta
30 June 2019 3:16 PM
Reply to  Vikash

let me tell you 16 June from your computer side to recharge the world cup, but only after seeing one of the bidders, I can say that there is a lot of fake and I have seen 365 days and have 1-day recharge what are you doing

suyog shah
suyog shah
30 June 2019 4:10 PM

dear today match did not show why????????? I have taken membership

santosh
santosh
30 June 2019 4:58 PM

all hotstar user logout

santosh
santosh
30 June 2019 5:13 PM

my name santosh mene apna premium apne dost ke sth me share kiya hai mujhe apne friend ka mobile se mere premium logout karna hai pls help

Kiran Santhosh Kumar
Kiran Santhosh Kumar
2 July 2019 10:15 AM

I was a hotstar VIP customer .I uninstalled my hotstar app and reinstalled the app.Now it says ur not a VIP customer .kindly fox this

Kiran Santhosh Kumar
Kiran Santhosh Kumar
2 July 2019 12:46 PM
Reply to  Vikash

I paid 365 RS for one year but the expiry date is not Completed

neeel
neeel
2 July 2019 3:21 PM

Hello ,

What is going on ?
i have buy a Pack for 999 . but still unable to watch the game , error video not available in your country,

go to uk .hotstar……..

If you are not able to provide the access than why you took our money ?
Also i have uk account as well , but match is not availbale over there

Monu pandit
Monu pandit
2 July 2019 3:51 PM

Sir i have alredy id but more other person connect my account . Change no. Or id

Monu pandit
Monu pandit
2 July 2019 3:53 PM
Reply to  Monu pandit

Sir urgent pllzzzzz

Monu pandit
Monu pandit
2 July 2019 3:54 PM

Sir plz hotstar custumer numbee

Ranvijay singh
Ranvijay singh
3 July 2019 5:28 PM

dear sir my VIP plan for 1 year is not working because my data clear sorry for this but help me any solution

Ranvijay singh
Ranvijay singh
3 July 2019 5:30 PM

My contact no is 9xxxxx142 sir help me

ankit
ankit
5 July 2019 1:43 PM
Reply to  Vikash

hello sir on hot star am not able to see full hd video mean 1080p,, earlier it was visible to me since today this issue is occurring…am big fan of devo ke dev mahadev.

ankit
ankit
5 July 2019 5:12 PM
Reply to  Vikash

Hi Vikash, There is issue believe me there is issue with video quality. Earlier option was of Auto, Medium (360p), High(720p) and Full-Hd(1080p). Right now after making the modification updated option are [Auto, Medium and High] You can make the comparison Full Hd option are missing. I have set the video quality to High( not Auto Mode) and using my personal broad-band network which give me very fast speed but still there no improvement in video quality. This is my humble request you to please set it to old version where full hd option was present, i will be very… Read more »

ankit
ankit
5 July 2019 1:45 PM

hello sir on hot star am not able to see full hd video mean 1080p,, earlier it was visible to me since today this issue is occurring…am big fan of devo ke dev mahadev.

ankit
ankit
5 July 2019 1:46 PM

I anyone there to help me regarding this ???

ankit
ankit
5 July 2019 4:45 PM
Reply to  Vikash

That is not resolution, would request you to please give me your contact number or call me 8588090583.

Please i want to discuss over the call.

Kindly open this link and see the meaning of high quality (720p) which is not as per 1080p
https://gadgets.ndtv.com/apps/news/hotstar-rolling-out-full-hd-1080p-support-starting-with-ios-us-canada-apps-launched-1748060

I am using my personal broad-band network but still there is no good picture qulaity.

Ankit
Ankit
8 July 2019 1:20 PM

Hi Vikas,

Since last long time i did not get any revert regarding my complaint which was of quality issue (Ful Hd 1080p) how much time you will take to fix this issue.

Over the facebook you can also see this buckets of complaint regarding the quality issue, why are you people are not talking the customer seriously.

Would request you to please fix the issue as soon as possible and make the Full Hd option Live as soon as possible.

raja saifi
raja saifi
9 July 2019 3:11 PM

Not working hotstar live macha

Marupilla.Raju
Marupilla.Raju
10 July 2019 3:28 PM

I am getting error h1403 frequently..now in middle of match..i am from Andhra Pradesh Vijayawada.see this does not occur again..customer service number is coming no such no exists

Ramamoorthy S
Ramamoorthy S
16 July 2019 12:04 PM

I have recharged hot star Premium 3 days back but now it’s not working , I can’t see any video now ..

Kindly take it serious and resolve the same ..

Lakshmi
Lakshmi
22 July 2019 1:11 PM

My hotstar vip pack is not working it remains me to subscribe the vip pack

Chandrashekar
Chandrashekar
26 July 2019 2:55 PM

I recently registered for HOTSTAR VIP subscription. When I tried to upgrade to Premium it says 999/year. There is no option to discount the VIP subscription amount as I am already a VIP member.

Please let me know how to proceed

Raj J Shah
Raj J Shah
26 July 2019 8:10 PM

Hello
I am Raj J Shah and am unable to excess my Premium Hotstar
What do I do
Raj

Kishore Kumar
Kishore Kumar
27 July 2019 1:58 AM

I have recharged for VIP account, I used it for 2 months, but now am unable to login to both mobile app and in laptop, it says this number or email is not registered

Pushpendra Kumar
Pushpendra Kumar
1 August 2019 1:18 PM

My VIP subscribe is not available

Ramesh
Ramesh
1 August 2019 10:38 PM

I have recharged with 399 yesterday to my mobile
99634…121 but couldn’t get any live matches.. As you promised. Then we are paying the money

Birmala
Birmala
4 August 2019 3:58 AM

Just both premium for 999 and cannot watch any international movie, why??? Will I get refund if it doesn’t work??

Birmala
Birmala
4 August 2019 4:01 AM

Have mailed you as well, but did not get revert from your end.

shishir
shishir
6 August 2019 9:39 PM

sir india ke match live ni a rahe hai

Hemchandra
Hemchandra
8 August 2019 9:35 PM

I didn’t subscribe hotstar but it was deducted 199/month continuously for 4 months. I thought whether the subscription was done without my knowledge or done by others using my account.And I want to stop it but I can’t ..someone plis help..what can I do now????

Rakshata
Rakshata
10 August 2019 1:57 PM

Hi,
Incorrect changes getting deducted to hotstar of RS 199 since March to today.
I have a premium account of 999rs already purchased from debit card.Please respond asap.

jeet
jeet
14 August 2019 3:06 AM

hi
i have to choose hotstar vip 365/ year but its not working plz suggest me.
how can i play hotstar vip

Chanchal Tekwani
Chanchal Tekwani
14 August 2019 2:47 PM

Hello my name Chanchal Tekwani and I have recharge my vip but hotstar was by mistakenly deleted so I want my membership back how can I get it back

geeta
geeta
21 August 2019 8:37 PM

i have shared my account to my friend, i want to cancel that! kindly do needfull immediately

Husandeep Kaur
Husandeep Kaur
27 August 2019 6:36 AM

hey, i mistakenly logout from my phone nd now i m trying to login but it says to recharge but i have already paid for the year.

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