Last updated on September 19th, 2020 at 09:30 pm
Hotstar Mobile App Customer Care Number, Register Complaint about Hotstar Premium and VIP Subscription, Hotstar Customer Support Service, Submit Ticket, Payment Issue. Streaming Error, ICC World Cup Hotstar Plans
Hotstar is a video on demand and streaming mobile digital entertainment platform launched on 6 February 2015. The Mobile App (Hotstar) is managed be Novi Digital Entertainment, a subsidiary of Star India. The Hotstar content can be streamed online in India, United States of America, Canada, and United Kingdom. Hotstar is the most popular video on demand app available for iOS, Google Play Store. Hotstar contents are accessed via website, Android, iOS, FireTV, and Apple TV platforms. As the usage of Hotstar is increasing NOVI Digital is also helping customer getting problem in services i.e Login Issue, Subscription/ Plan issue, the problem in streaming, download of TV Shows (Original) GOT Season 8 not possible.
Hotstar VIP – IPL 2020 Helpline Number
Table of Content
Hotstar Error: Live Streaming Problem
Please go to store and update Hotstar to continue watching. This is the latest issue encountered by the Hotstar VIP/ Premium as well as free version. To continue watching live cricket, the user has to update Hotstar vis MyJio App (If free Version is installed) or you can directly update on Google Play Store.
CWC Semi-Final between AUS vs ENG will be held. Hotstar will be live streaming and broadcast Australia vs England Cricket World Cup Semi-Final Match. Any issue in Hotstar – Not able to watch on Laptop/ TV/ Mobile, contact 24×7 Hotstar Customer Care to get assistance. Issue in Update? Go to Play Store and update your Hotstar App.
Hostar is live broadcasting Cricket ICC World Cup 2019. You don’t need any premium subscription or plan of Hotstar. Just install the Hotstar App to watch live streaming of cricket.
In case, you encounter issue after updating Hotstar App. You can contact the customer support team. You can always reach Hotstar Customer Helpdesk via Email ([email protected]).
The Helpline Customer Care number is not yet available. You can comment below, our support team will reply and help you.
Hotstar latest version mobile app was updated on 10 June 2019. Total 6,804,704 user of Hotstar has reviews 4.3 points out of 5. The Hotstar App has been downloaded/ Installed in more than 100+ million devices. Currently, Hotstar is providing Premium Shows, Free TV Shows, Original Series, Movies (Hollywood, Bollywood,) Sports, and News.
The App is available supports multi-lingual languages i.e. Hindi, English, Bengali, Telugu, Malayalam, Marathi, Tamil, Kannada, Gujarati. In the Movies Section, you can browse Popular Movies in the category: Romance, Comedy, Drama, Action, Thriller, Crime, Family, Kids, Biopics, Documentary, Science, Wildlife, etc.
Hotstar App Customer Care Support
Hotstar Customer Support Service is happy to resolve issues in Mobile App or Problem in streaming Hotstar content on Apple TV, Smart TV, iOS and Android Smartphones. For the Windows Smartphone – Hotstar App is not developed. But you can watch/ stream GOT Season on official website www.hotstar.com (only Premium Accounts). The user seeking help for Hotstar App can get complete support from the Customer Service Department of Hotstar.
Hotstar Customer Support Phone, Chat, Email, and Toll-Free Number
The Customer can always reach to Hotstar Support Team from official Mobile App or Website. The Helpline is available 24×7 in case of payment failure, technical issue, login issue etc. Following are the major issue faced by HotStar Customers. You can also submit a complaint via email so that customer support can help you.
- Reset/ New install of Hotstar is not activating VIP Subscription Hotstar Customer Care.
- I’m getting an error stating more than one premium video is being requested.
- Only 5 Minute free live streaming of Cricket India Vs Pakistan.
- Didn’t activate of VIP account.
- Laptop Hotstar VIP/ Premium not working – Premium Plan on Phone/ TV/ Laptop/ PC
- UPI Payment at [email protected]
- VIP Hoststar buy subscription alert on Jio SIM.
- more than two videos are requested for this account. please close other videos and try again
- Live matches are buffering
- Downloading error code 711 in HotStar Premium App.
- Delete the download option/ there is no RESUME the existing download movie.
- Too many ads in Hotstar – Not able to watch video, live IPL matches, movies.
- Hotstar winning prize not getting – Customer Care Complaint.
- Hotstar App Error: Something bad happened try later or reach out to their email id [email protected]
- You can’t download more than once (There is no file in my download section) Issue/ Solution of Hotstar “More than once download”
- The content playback is not supported on your device (After updating Hotstar).
- Hotstar App is not working, no streaming of Game of Throne Season 8 (Free), Paid subscription for 1 month.
- The video playback is so freaking slow. (Not happy with the hotstar App – Its very slow buffering).
- Unable to see the full screen on Samsung galaxy tab S3. (the description of the program take the screen).
- Keeps crashing and doesn’t load content.
- More than once download not possible in HotStar App. Once an episode/movie is downloaded it cant be downloaded again.
- GOT Season 8 Live Streaming Buffering Issue. Very slow. Not able to watch live TV Shows on Hotstar Premium Subscription.
- Games of throne episode are not downloading.
- Watch offline feature in Hotstar is not working – Contact Customer Care Support.
- Hotstar VIP Plan and still, it is asking me to pay.
- 2 Premium videos are watching (issue). I am not able to de-register other devices.
Contact Hotstar Customer Support
If you are searching for the Toll-free number of Hotstar then you will not find it. Becuase Hotstar Support is only provided via Emails. The customer-facing problem has to submit request/ send issue via E-Mails only.
What to send: If you are facing difficulty in streaming live TV Shows (GOT Season 8) or IPL and other Live Sports Events, then you have to take a screenshot of the issue, send it to [email protected]
Chat Support: Sorry, there is no Chat Customer Support of HotStar App (iOS/ Android, Apple TV or Smart TV).
Toll-Free Number: Sorry, Hotstar Toll-free number (1800) is not there.
Phone Number: Sorry, no phone support.
Email Id Support: Yes, you can contact the customer support team. Write at [email protected] and explain the issue you are facing.
Hotstar App FAQ – Support & Customer Care
Hotstar VIP – IPL 2020 Helpline Number
| Hotstar VIP | Hotstar Premium | |
| Subscription Price | ₹365/year | ₹299/month or ₹999/year Trial: Rs. 299 plan comes with a 3 day trial period |
| TV Shows | Exclusive Hotstar Specials | Latest American Shows, Uncut, ad-free & minutes after America. |
| Movies | Many Free Movies | Hollywood Blockbusters Uncut & ad-free. |
| Sports | Live Sports: Including Cricket, Premier League & Formula 1 | Live Sports Including Cricket, Premier League & Formula 1. |
| India TV Shows | Latest episodes of Indian TV Shows at 6 AM every day | Latest episodes of Indian TV Shows at 6 AM every day |
| Bollywood Premieres | New Indian Movie Premieres |
I have recharchrged hotstar VIP but I have lost my ph after that I have purchased new ph and install hotstar vip but now it’s not working they ask me recharge your hot star vip
Hello Savita Handa
You can recover your VIP Account, Just by login using same email ID/ Phone Number. Good Luck.
Hello my name is hemant I have recharged hotstar vip and it logged in by phone no. I want to change it to email please help me in this matter
Hello Hemant,
You can change the mobile number. Just drop a ticket on Hotstar customer service.
Not working hotstar live macha
Not working hotstar live macha
Plz contact no sand me hotstar costumer care
Hello Vinay,
Which Live Match you are not able to watch? Hotstar is giving free access to watch Live Cricket, Football and other Sports available.
Hope I have resolved your issue.
Thank you.
Hello,
I want to unsubscribe my hotstar account (90xxx391). I have sent email and still not resolved my issue please help me how to unsubscribe my account
Hello Ashok,
Have you paid money for HOTSTAR? If not, then you can uninstall the App from your mobile.
Good Luck.
I have recharged 365 for free sports for one year on my no 756xxx576.
Bt after 1months this offer not working.
And show notification again recharge for 365.
Why this offer not working for one year,if this pack is only for 1months then why notification shows for one year?
Hello Dinesh
If you are not able to watch live match on Hotstar you can directly [email protected]
It will surely help you.
Thank you.
I am also facing the same issue. Is there any help desk number..?
Hello Vijay,
There is no phone number of Hotstar. You just have to contact via Email. Drop an email to [email protected]
Good Day. Let me know, if you need more information.
Hii please help me,tomorrow i will given 365 recharge in my,account,but till the time i don’t see any channel,so please let me how can I do this,
Hello Anup, You have to send email from registered email ID to [email protected] You will surely be get support.
Good Luck.
Hi i have subscribed for hotstar vip..i am able to watch live cricket on my laptop. However, i am unable to access the same on my phone.
Hello Abhishek Bhardwaj,
You have to login in Hotstar App with the same credentials (Email ID and Phone). If you still not able to watch VIP Subscription programs. Kindly remove the Hotstar and again install it. The problem will be solved.
You can always contact the customer support at [email protected]
Good Day.
This is very worse app and does not support the customers. I have lost my phone but when I install hotstar in new phone and log in but unfortunately I have forgot my password and after that I mail 25 or more times to hotstar to forgot the password but nothing reply from them.
Hello Naveen,
There are lots of complaint regarding “Phone Lost” and now not able to continue with Subscription/ Plan. I Would suggest you to wait for some time (1-2) days. You will surely get a response from [email protected]
I would also like to tell you that, you must mail from registered email ID.
Good Day.
how can we change my mobile number in hotstar vip
any buddy reply plz
Hello Sandeep,
To change the Mobile Number in the VIP Hotstar, you have to register a request for that via Email
Kindly email from register email ID to [email protected] and your mobile number can be changed.
I am not able to watch the serials please help me
Hello Sunil GR,
DO you have VIP or Premium Subscription of Hotstar? Which serial you are not able to watch on Hotstar. Let us know.
I have VIP account and I am not able to watch telugu serials
i have done Rs.365 for hotstar but hotsatr not working….please tell me what i do?
Hello Chirag,
Is Hotstar is not streaming videos/ cricket in your phone?
Let us know.
i cant understand what is Rs.365
i have 365 pay for hotstar but i can’t watch live world cup. so you say what i next do?
please tell me hotstar package & plan
plz reply sir
Hello Chirag,
With 365 VIP Subscription, you can watch Hotstar Specials, Serials before TV & Live Sports. So, there must be not problem in that.
Kindly clear the cache/ update the hotstar or at last you can email to [email protected] that will resolve your issue
Good Day Ahead.
Dear Team,
My account just got hacked, kindly assist on urgent basis.
Please assist me on urgent basis.
after using my credentials he has changed the contact number and now login is based on the OTP of that new no. which is ending with 8191. I really dont understand how hotstar allow to change phone number without intimating us on our registered email ID.
Dear Team, waiting for your action on the said lapses.
Hello Jayant,
You must contact to hotstar ASAP.
The Email ID is [email protected]
All the best. Let us know. If your problem is resolved. After contacting them.
how to sing vip member ship on my computer
Hello Musthafa, Sorry that you are facing issue with the HotStar on PC.
If you want to watch VIP subscription videos on PC, you need to login with the Same Credential (i.e. Email ID, Phone Number and Password). At present, Hotstar don’t allow two devices to run the VIP subscription.
Good Day. Let us know that if you have any questions
I have recharchrged hotstar VIP but I have lost my ph after that I have purchased new ph and install hotstar vip but now it’s not working they ask me recharge your hot star vip i have try with my login but its not working
I have recharchrged hotstar VIP but I have lost my ph after that I have purchased new ph and install hotstar vip but now it’s not working they ask me recharge your hot star vip
Hello Aniket Keni,
Login to your account and disable previous phone/ Device from that. You will get all the benefits of VIP subscription in the new Phone.
hi
i had recharged for a year, i am not able to watch WC cricket
Hello Naufal,
VIP and Premium Customer of Hotstar can watch all Live Sports Events along with other premium contents. Check your subscription status. If that is still active and you are not able to watch Live Cricket. Email to [email protected]
Good day.
hotstar par cricket match nahi chalta hai
Hello Ramotar,
What issue you are facing/ any technical error code?
Good day
let me tell you 16 June from your computer side to recharge the world cup, but only after seeing one of the bidders, I can say that there is a lot of fake and I have seen 365 days and have 1-day recharge what are you doing
dear today match did not show why????????? I have taken membership
Hello Suyog
Match is live. Kindly check again. (IND vs ENG)
all hotstar user logout
Hello Santosh,
Yes, This issue is now resolved. Check Again.
Good Luck.
my name santosh mene apna premium apne dost ke sth me share kiya hai mujhe apne friend ka mobile se mere premium logout karna hai pls help
I was a hotstar VIP customer .I uninstalled my hotstar app and reinstalled the app.Now it says ur not a VIP customer .kindly fox this
Hello Kiran,
When is your VIP Subscription is going to expire? As per Hotstar, your VIP subscription seems to be ended.
Let us know.
Good Day.
I paid 365 RS for one year but the expiry date is not Completed
Hello ,
What is going on ?
i have buy a Pack for 999 . but still unable to watch the game , error video not available in your country,
go to uk .hotstar……..
If you are not able to provide the access than why you took our money ?
Also i have uk account as well , but match is not availbale over there
Hello Neel.
Money will be refunded back. Kindly mail at [email protected]
Good Day.
Sir i have alredy id but more other person connect my account . Change no. Or id
Sir urgent pllzzzzz
Sir plz hotstar custumer numbee
Hello Monu,
What issue are you facing?
Let us know.
Good Day.
dear sir my VIP plan for 1 year is not working because my data clear sorry for this but help me any solution
Hello Rajvijay,
As you said that VIP subscription is not working. Kindly use the VIP Hotstar credential on one device only. Don’t give access to other users.
My contact no is 9xxxxx142 sir help me
Hello Ranvijay,
What issue you are facing with Hotstar? Let us know to help you.
Good day.
hello sir on hot star am not able to see full hd video mean 1080p,, earlier it was visible to me since today this issue is occurring…am big fan of devo ke dev mahadev.
Hello Ankit,
Its seems that you are not able to watch HD 1080p episode of Devo Ke Dev Mahadev serial. Kindly check the Video Qualify option is Set HD. If you have SET Auto mode, then Hotstar will adjust video quality as per the internet speed.
Do I have helped you? If not Let us know that.
Thanks, Good Day.
Hi Vikash, There is issue believe me there is issue with video quality. Earlier option was of Auto, Medium (360p), High(720p) and Full-Hd(1080p). Right now after making the modification updated option are [Auto, Medium and High] You can make the comparison Full Hd option are missing. I have set the video quality to High( not Auto Mode) and using my personal broad-band network which give me very fast speed but still there no improvement in video quality. This is my humble request you to please set it to old version where full hd option was present, i will be very… Read more »
hello sir on hot star am not able to see full hd video mean 1080p,, earlier it was visible to me since today this issue is occurring…am big fan of devo ke dev mahadev.
I anyone there to help me regarding this ???
I have replied to your comment. Kindly check.
That is not resolution, would request you to please give me your contact number or call me 8588090583.
Please i want to discuss over the call.
Kindly open this link and see the meaning of high quality (720p) which is not as per 1080p
https://gadgets.ndtv.com/apps/news/hotstar-rolling-out-full-hd-1080p-support-starting-with-ios-us-canada-apps-launched-1748060
I am using my personal broad-band network but still there is no good picture qulaity.
Hi Vikas,
Since last long time i did not get any revert regarding my complaint which was of quality issue (Ful Hd 1080p) how much time you will take to fix this issue.
Over the facebook you can also see this buckets of complaint regarding the quality issue, why are you people are not talking the customer seriously.
Would request you to please fix the issue as soon as possible and make the Full Hd option Live as soon as possible.
Not working hotstar live macha
I am getting error h1403 frequently..now in middle of match..i am from Andhra Pradesh Vijayawada.see this does not occur again..customer service number is coming no such no exists
I have recharged hot star Premium 3 days back but now it’s not working , I can’t see any video now ..
Kindly take it serious and resolve the same ..
Hello Ramamoorthy
You have paid for the Premium Hotstar and still not able to watch Premium Content. In such a scenario, there are chances that, your profile is not updated. Kindly check the connected accounts in Hotstar.
Also, you need to send mail at [email protected] (Only from the Email Address you have registered on Premium Hotstar).
Let us know. We will surely guide you.
Good day.
My hotstar vip pack is not working it remains me to subscribe the vip pack
Hello Lakshmi,
It looks like you have shared the login details of VIP Hotstar.
You must remove the other device, Request it by Email to [email protected]
Let us know.
Good Day.
I recently registered for HOTSTAR VIP subscription. When I tried to upgrade to Premium it says 999/year. There is no option to discount the VIP subscription amount as I am already a VIP member.
Please let me know how to proceed
Hello Chandrashekar,
You cannot carry forward your VIP subscription and include it in Premium Hotstar. So, for the Premium Upgrade you need to pay Rs 999/year
Good Day.
Let me know, if you need more details.
Hello
I am Raj J Shah and am unable to excess my Premium Hotstar
What do I do
Raj
I have recharged for VIP account, I used it for 2 months, but now am unable to login to both mobile app and in laptop, it says this number or email is not registered
Hello Kishore Kumar
It seems that email ID and Mobile number registered has been changed by some friend/ user. Kindly email to the [email protected] and ask team that you have purchased the subscription. Also attache the payment receipt.
Have a great day.
Let us know.
My VIP subscribe is not available
Hello Pushpendra Kumar
Facing issue in the VIP subscription? Send a email with registered email Id and Phone number to [email protected]
Have a good day.
I have recharged with 399 yesterday to my mobile
99634…121 but couldn’t get any live matches.. As you promised. Then we are paying the money
Hello Ramesh,
Login to Hotstar with the Mobile and Email (You have subscribed from). Also, don’t give account credential to others/
Good day.
Just both premium for 999 and cannot watch any international movie, why??? Will I get refund if it doesn’t work??
Have mailed you as well, but did not get revert from your end.
sir india ke match live ni a rahe hai
Hello Shirshir
India vs WestIndies is not broadcasting on Start Sports. You can watch it on SONY TEN SPORTS Network.
Only StarSports Live streaming copyrights sports content are available for HOTSTAR users.
Have a good day.
I didn’t subscribe hotstar but it was deducted 199/month continuously for 4 months. I thought whether the subscription was done without my knowledge or done by others using my account.And I want to stop it but I can’t ..someone plis help..what can I do now????
Hello Hemchandra,
You need to cancel the subscription by login to the Hotstar App or Website. Check the subscription status.
Let us know.
Hi,
Incorrect changes getting deducted to hotstar of RS 199 since March to today.
I have a premium account of 999rs already purchased from debit card.Please respond asap.
Hello Rakshata,
Please send complaint to [email protected] (Please send only from the registered Email ID at Hotstat.com)
Have a great day.
hi
i have to choose hotstar vip 365/ year but its not working plz suggest me.
how can i play hotstar vip
Hello Jeet,
Send the error at [email protected]
Let us know
Hello my name Chanchal Tekwani and I have recharge my vip but hotstar was by mistakenly deleted so I want my membership back how can I get it back
Hello Chanchal Tekwani,
Download and Install, login with Phone/ Email.
If suffer issue, Just send to [email protected]
Good day.
i have shared my account to my friend, i want to cancel that! kindly do needfull immediately
hey, i mistakenly logout from my phone nd now i m trying to login but it says to recharge but i have already paid for the year.
Hello Husandeep Kaur,
You need to restart the device, check login again. If the issue is still there. Email to [email protected]