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ICICI iMobile/Pockets-UPI App Blocked Complaint Online, Support {Toll-Free} @icicibank.com

Help center of iMobile ICICI Bank App, Pockets UPI App, mobile number verify problem, SMS cost deducted many times, ICICI UPI App blocked, wrong MPIN, reset, Cashback not received, transfer funds to banks, NEFT, RTGS, IMPS issue.

ICICI Bank has more than 19 Mobile apps on Google Play store. The official UPI App of ICICI bank is Pockets-UPI. You can download this app free of cost for Windows, iOS or Android smartphones. Lots of users are facing problem while using the Pockets UPI app, iMobile ICICI Bank app. We are providing the customer care toll-free number, resolve an error in UPI app, unblock Pockets UPI app, SIM verification problem solved. You can register your complaint online @icicibank.com online support channel or you can directly send an email to get instant help. The Unified Payment Interface is launched by NPCI (National Payment Corporation of India). There are lots of failed transaction happening while using UPI apps for money transfer, payment of bills, swipe machine ICICI ATM complaint.

Pockets UPI App Online Complaint Box/ Support

Below are the major problem happening in ICICI UPI App and ICICI iMobile App.  If you are getting some other error, difficulty to use ICICI Pockets UPI App.

a) Why my ICICI UPI app is blocked?
Solution: If your Pockets UPI app issued by ICICI Bank is blocked, then you can unblock your app by calling customer care.  After 3 wrong mPIN in your accounts is blocked for security reason. Re-activation of account can take 1-2 days. Your money (wallet) amount is safe in your account and you can use that fund after authentication.

b) Not able to transfer money or transaction using Pockets UPI app?
Solution: If you have not updated ICICI

c) I am not able to sign in Pockets UPI App.
Solution: In the welcome screen you have to enter 4 Digit or 6 Digit mPIN password. That you have generates at the time of verifying the mobile number.

d) SIM Verification problem. Already spent Rs 1.5 3 times.
Solution: Check your network signal are working fine. You can check the status by calling or SMS to other number and check if the phone number is in the coverage area of network.

e) IMPS/ NEFT/ Netbanking/ USSD/ RTGS transfer error.
Solution: The customer has full rights of accounts. ICICI Bank official UPI app (Pockets) can be used to transfer funds via IMPS, NEFT or UPI by creating VPA (Virtual Payment Address)

f) Transaction History not showing on Pockets UPI app.
Solution: If you have paid bills online using UPI app, then you get SMS and also you can check transaction history in your app. If your transaction history is not visible, then you have to close Pockets UPI app and then open it.

  1. iMobile by ICICI Bank
  2. iBizz ICICI Corporate Banking
  3. Pockets-UPI, Wallet, Bharat QR
  4. Easy pay
  5. Mera iMobile by ICICI Bank
  6. ICICI Bank iLoans
  7. ICICI Bank eftCheques
  8. ICICI Bank i-safe
  9. Universe on the move(UOTM)
  10. iTravelSafe ICICI Bank
  11. ICICI Careers
  12. ICICI Bank Money2India Europe
  13. ICICI Bank – iWealth
  14. ICICI Bank Money2India
  15. ICICI Bank 24 x 7 EB
  16. Video Banking
  17. iWear by ICICI Bank
  18. iMuseum by ICICI Bank
  19. iStudio VC

g) Cashback offers are not credited to account. Why?
Solution: The offers of ICICI iMobile and UPI app are directly credited to account. The cashback of Movie Ticket, PayTM, Mobile Recharge, DTH, Train Ticket, Air Ticket, Electricity bills and Water bills, restaurant bill. Check in Wallet – Cashback terms and conditions etc.

h) Physical cards of UPI App, Visa Free Virtual Cards not able to use on stores?
Solution: If you want to use the Physical Cards issued by Pockets UPI app (Virtual VISA/ Master Cards) then you must have the amount on the cards, bank account.

Toll-Free No: 1800 102 4242
Email ID: pockets@icicibank.com


  1. 99 +303 not successful I’m verye angry for yor casutmer care help………

  2. gandharv singh Bhadoriya

    Sir mera icici account no.0844×05469 he. Mene 10-7-17 ko SBI account 3537c522 me transfer kiye the.mere pese SBI account me transfer nahi hue he .or mere account mese pese debit hogaye he . Mera transection id -7191×006 he please sir mere pese mere account me refund kar dijiye. Mere mobile no.738×62126 he.

    • Sir mera icic account main main ne upi se SBI account main pesa tersfer Kiya that yah pesa SBI account main. Credit nahi hua or mare account se debit ho Gaya sir please mara account main refond kar do tersction date 06/08/2018

  3. When i am transferring money from one account to ICICI using bhim upi i am getting an error ‘device fingerprint mismatch’. Could u explain

  4. When I am transferring money from one account to ICICI using bhim upi ICICI app I am getting an error ‘device fingerprint mismatch’. Could you please explain

  5. Dear sir,
    Transaction is pending

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