Last updated on December 8th, 2020 at 04:09 pm
Customer Care Support of MoneyTap App Loan Helpline Number, MoneyTap Personal Loan, Verification KYC Document Issue, MoneyTap Foreclosure Complaint Box, Get Instant MoneyTap Loan and Customer Helpdesk Number
MoneyTap App is the official (Android/ iOS) Mobile App to avail MoneyTap Services via Smartphone. MoneyTap is Asia’s 1st Personal Instant Credit Line Loan provider. It has introduced Personal Loan 2.0 with greater benefits. Some of the customers of MoneyTap are having an issue with the Personal Loan EMI, foreclosure, KYC Verification, Loan disbursement, Bank name not in the list, helpdesk and customer support of MoneyTap Loan Department. The customers can get 24×7 support (technical, financial, non-technical or document KYC verification) on phone or email.
Table of Content
MoneyTap App Customer Care Support
The MoneyTap App is in the list of popular financial App on Google Play Store. With more than 5 Million+ Customers and an average of 4.3 user rating, its amount the popular Apps. The latest version 3.1.0 was uploaded on Play Store on 3 May 2019. Some of the customers are not happy with MoneyTap Service. The complaints include the behavior of customer care, not able to verify documents, quick loan disbursement issue, EMI or foreclosure issue. Following are the major issues in MoneyTap Services.
- Issue in foreclosure of loan account.
- Not getting a verification call (KYC Problem)
- Document issue, complete documents
- PAN number us already exists
- Unable to login MoneyTap App
- Loan amount is less than demanded.
- Self Employed Professional Loan Amount issue.
-
could not connect to MoneyTap server.
- Very slow loan process
- pre-approved loan limits and not completing the process.
- Not eligible for Personal Loan but I have pre-approved loan limit.
To get support, customer care number of Money Tap – Kindly contact via Email or Phone Number (Toll-free). The Helpline is available on Google Play Store (Review Section) as well as on the Email.
MoneyTap App Helpdesk/ Complaint Box
Need MoneyTap Customer Care support? Here are the official helpline number and contact details to get instant help from MoneyTap Loan Department/ Team.
MoneyTap Email Support: [email protected]
Twitter Support: https://twitter.com/MoneyTapApp
Facebook: https://www.facebook.com/MoneyTapApp/
Address: Banglore, IN (HQ) Sigma Soft Tech Park, No.7, Whitefield Road
Read FAQ: https://www.moneytap.com/faq.html
MoneyTap Loan Documents Required
- Address Proof: Address Proof(Valid Driving License / Valid Passport / Aadhar Card)
- Pan Card Number
- ID Proof: (Valid Driving License / Valid Passport / Voter’s Id / Aadhar Card / Pan Card)
- Your Company Name and Official Email Address
Choose Personal Credit Line or Personal Loan (Benefits Explained)
The Personal Credit Line (PCL) is new form of Personal Loan introduced by MoneyTap. There is a large number of benefits choosing Personal Credit Line. Following are the difference between PL and PCL:-
| Personal Loan (PL) | Personal Credit Line (PCL) | |
| Borrow Amount | One Time – Lump Sum Amount | Get money as and when you need it |
| Interest Rates | Applicable to complete money (Used or Not Used) – If Interest Rates changes, then that IR will be applicable to complete amount. | Pay Interest Rates only for the money you expense only. |
| Minimum Borrow Amount | Rs 10,000 or More | Rs 3,000 or more.. |
| Purpose of loan | Required | Not Required |
| EMI Tenure | Not Flexible | Flexible |
Features of MoneyTap
MoneyTAP is actually Money on TAP with first to introduce India’s Personal Line of Credit with Fast and flexible money at your fingertips. To get the Personal Loan or MoneyTap Personal Line of Credit you have to download MoneyTAP App from Google Play Store or iOS iTunes store. Following are the features of MoneyTAP App.
- Total Flexibility: Withdraw as low as ₹ 3,000 (You can borrow as little as ₹3,000 up to your approved Credit limit, anywhere, anytime – no questions asked)
- Flexible EMI: Choose an EMI tenure that suits you best, it can range from 2 – 36 months, and repay with just one tap
- No usage, no interest
- Big rewards with our credit card
- Credit limit available for a lifetime
- Money for Life: Whenever you repay EMI, your Credit Line gets recharged with the same amount. You can borrow money multiple times without extra paperwork
- No collateral, no guarantors
- Use as Cash or Card: Your credit line, your choice. Transfer money to bank account or use as credit card with reward points
- Now you don’t have to sacrifice your savings or risk your valuable assets. MoneyTap’s credit line app lets you access money when you need it the most without any collateral backing!
MoneyTap Loan Cities (Approved List)
Following are the Cities approved by MoneyTap, where the Personal Loan Service is active. The MoneyTap is going to increase the cities/ service area in the coming months. Check the MoneyTap Cities approved for Loans.
- Delhi, NCR (Delhi, New Delhi, Noida, Greater Noida, Faridabad, Ghaziabad, Gurgaon)
- Mumbai (Mumbai, Navi Mumbai, Thane), Pune, Kolhapur, Nagpur, Nashik
- Hyderabad & Secunderabad
- Tirupati
- Lucknow
- Ahmedabad, Vadodara, Anand, Rajkot, Surat, Bharuch
- Haridwar, Dehradun
- Chennai, Coimbatore, Salem, Erode
- Bangalore, Mangalore
- Jaipur, Jodhpur
- Kolkata
- Chandigarh, Mohali, Panchkula, Ambala
- Indore, Bhopal
- Visakhapatnam (Vizag), Vijayawada(Expanding soon!)
- Kochi.
MoneyTap Loan Types
Following are the loans you can get from MoneyTap App. Download the official MoneyTap App or login online. Apply for the Loan with documents required and your loan amount will be credited to bank.
- Marriage Loan
- Travel Loan
- Medical Loan
- Education Loan
- Vehicle Loan
- Used Car Loan
- Laptop Loan
- Two Wheeler Loan
- Mobile Loan
- Home Renovation Loan
- Consumer Durable Loan
- Debt Consolidation Loan
please share customer care number for money tap
Hello Pradeesh Kumar,
The Phone Number of MoneyTap is not available on Website/ App. But you can get assistance via EMAIL. Just mail to [email protected] for your queries.
Hello vikash,
I have sent so many mails to foreclose my account but I’m getting only the automated reply could you please help on that.
M also sent many emails for fc latter but no reply
Y so no reply on emails that been sent
MI discussion
Kya hua sir lone approve Nhi hua sari formality Puri Hogi aisa kya hua pz bata do sir
NO USE ON THIS MAIL ID
THIS MAIL ID DOESN’T WORK
plz conact me
Hi ap ka nambar send kar na ji
I have been sending emails to moneytap on the above email id mentioned. However, there hasn’t been any response from the support team. I am trying to do a foreclosure of my account with money tap. However, they r not responding.. can someone help??
Worst service by money tab
Hi,
Foreclosure process is not get resolved still could you please help on that
I have taken loan through money tap app. from RBL Bank . Total; outstanding mamount is paid two months back ..still i am getting statement every month with out standing amount which is ridicules . Even three weeks back raised the complain but still the issue is not resolved .
Hi Ranjit,
So, you are getting an outstanding amount via Email/ SMS? Let us know. So that we can guid you.
Good day.
Pls help I can’t pay emi from next month because I m job less I want to close my loan but not get any revert from money tap mail id
Hi Jyoti, Sorry for the late reply.
As per TnC of MoneyTap you should repay EMI in time otherwise there will be charges. Do read more at MoneyTap FAQ section also go through the Terms of Use.
This is my personal advice, Please note a check on your expenses as you have to pay monthly expenses. Meanwhile, you can email to MoneyTap Customer Care and ask/ get advice from them.
Good day.
Hi vikash,
I’m asking about the foreclosure issue which is not resolved. I have sent so many emails to the above mentioned address, could you please look into it.
Plz. Give Contect No.
Hi Jitu,
There is no phone number available on the MoneyTap website. You can email [email protected].
Also you can get help via Twitter https://twitter.com/MoneyTapApp
Let us know.
I have been sending emails to moneytap on the above email id mentioned. However, there hasn’t been any response from the support team. I am trying to do a foreclosure of my account with money tap. However, they r not responding.. can someone help??
Dear Vikash,
you fraud guys, nobody is even bothered to revert. please revert with a contact number and procedure how to foreclose the account
Hi Anurag.
Please contact at MoneyTap Email Support: [email protected]
For more details.
Good day.
hello my credit line has been approved by moneytap but due to some technical error i am unable to see my credit line i have requested multiple times via email support to moneytap but not got satisfactory reply. so what is next???
Hi Midhat Fatima,
Since you have already emailed to the MoneyTap Customer Care for the Issue. You should wait for the reply.
You will surely get assistance. Meanwhile, you can also call customer care and ask about this issue.
Good day.
Get us the customer care number Please
Can i get the customer Care no.
bakwas hai money tap iska koi help line no hi nahi h logo ko C banata h sala
bakwas h moneyb tap
I have paid for loan- id-DMI0002337611
Still you have deducted that emi amount from my account why Please close this emi as I have made the payment. Payment details has been shared in mail over 50 mail has been sent to you and you are not taking any correct action.
Loan chahie sir please number mil jaega
Same thing happened with me. They have deducted emi amount after loan foreclosure and now not reverting back my money. its being more than 4 months. I have sent many mail to them, still there no response and update from their side. I planing to go to consumer forum and file a case against them for cheating me.
Dear Vikash,
I want to foreclose my personal loan and there is no landline no just only email and i have mail so many email but every time i get only auto generated mail. please help me to contact support team. otherwise i will not pay any emi.
Hi Chetan
At present I don’t have phone number of MoneyTap,
You can check the App (Help)
Also we recommend you to contact via Email.
Good day
Is money tap the rbl bank finance company
Just change your bloody staff That prakhar and rupesh from mumbai they both are very helpless once they take documents they don’t receivinig phone if you dont have contact number then please give me your mumbai office address
Hi Ravindra Sable.
Please report it at MoneyTab App/ Customer Care or Website. You can also email to the MoneyTap Higher Authority.
Good day.
CHUTYA BANAVTAY KAY RE AAI GHALYANNO
Hi Vikas,
I have sent many emails for forclouser but no response . can i kmow when i will get respnse. i cant wait now. i wont respnsible if i am not able to pay amOKunt in future .this is wrost service you providing to customer. please send me the link wher to pay my full due amount. i dont get response when i send email to [email protected] .
i need an email id to understand the facts and figures of the said loan that it is said that i ahve been taken. pls send an email id..nothing is available on the internet. all you give is threatening calls, i need an employee of maoney tap and an email id to connect professionally.
Hi Stella,
You can check the MoneyTap App.
Please register a TICKET online.
Good day.
Please share customer care number. I have to know about my foreclosure status and on [email protected] there is no revert on the issue.
Hi Ulfat Ali
For the Forclosure of Loan Account, You need to put request via APP/ or Email to the customer care of MoneyTap.
Let us know.
Good day.
Sent mail many times still no response
Very bad experience your moneytap payment statement.. please correct emi amount in my loan.
Hi apply loan money tap 3days back all procedure was done but still showing 80percentage complete . when I get the loan amount
Hi Dinesh,
You may have to e-sign the Loan Agreement document. Once it is available. You will be surely get that.
Have a good day.
I have got pre approved amout of 56000 through app. Stills it’s on document verification past 3 days. I need an emergency cash to my account. What is the pre approved means of all loan. For providing the documents I didn’t get any information. In app I uploaded all. Please help me in this.
Thank you
No response yet from money tap for NACH signature after pre approval
Hi Ambuj Singh.
You have to call the customer care or just drop a email ask them what is the current status of NACH. Your request will be attended soon.
Good luck.
Let us know more
Good dya.
Hello
I have given my account number wrongly. I am writing mails from 5 days. But there is no response from your side. The app is showing money transfer successful. But name and account number and ifsc mimatches. Give me some customer support numbers. No where i have seen your customer care numbers.
How to Update Bank Details with Money Tap?
Sir mera IFSC code galt he me a bat maile me bata chuka hu or meri sare detail de chuka hu to bhi koi answer nai mila raha he to ho sake to help kar de na mali me koi jawab nahi aata he 48 hours bol te he koi reply nai aa ta
Hi Team,
In terms of providing loan is very good. As well as provinding service to the users will increase the users . I have never seen such a company without service support number. I had very bad experience about this. We can not explain explain each and every doubt and clarifications over email. Please try to reach me out as soon as possible to clarify my concerns.
Why my Amazon EMI started, I haven’t bought anything.
I sent you mail several times but no reply was received from you.
any update?
Hello Team,
I have sent so many mails to foreclose my account but I’m getting only the automated reply could you please help on that.
Moneytap is a spam, their sales guys call and harras everyone, they use abusive language, a sales guy called and asked “why the fuck did you download the moneytap app if you are not interested”
For My Loan the amount was supposed to get debit this month however due to some technical glitch in your system the payment didnt went through though I have sufficient balance when i tried paying the payment using Razorpay they ask me to pay Gateway charges and GST why am i supposed to pay this. The system glitch is from your side.Please respond to this asap because I am not going to pay anything extra apart from emi
DEAR TEAM, ARE YOU FAKE ORGANISATION FOR REASON YOU HAVEN’T SHARED ANY NUMBER OR PROPER MAIL ID.. I LL NOT MAKE ANY MORE PAYMENT & BLOCKING YOUR TRANSACTION BLOCK FROM BANK BCOZ YOU PEOPLE ARE JUST CHEATING..
I have made the full payment for foreclosing the loan, after so many mails . But still on my account amount is not credited.. Please help me out
HI Money Tap team,
I want to fourclose my outstanding please help me
Hello Team,
My EMI didn’t get deducted so I made the payment online through the link which you guys shared me. But the amount didn’t get updated in the app.. I have sent emails asking for support and I got reply asking me to update the statement and I replied them with bank statement still there is no reply from your team. This is really frustrating man. I have sent multiple emails for support ni reply till now.
It’s been more than a month still I’m no where no resolution, We look for a lone in case of a emergency and spending a month waiting for a positive response is very sadenning. This whole month I have been getting is the same response same steps and at the last the classic line SEND US A SCREENSHOT. All I ask is am I eligible for a lone or no ?
I am complete my pre approval application profile last week but still now shown waiting for final approval, how long take the time for final approval
I think no proper response through email please share your customer service number that would be great to discuss the problems
I want pre-close the loan amount can you help me with this. Because there in support number and pre closer option.
Hai .Money approved but not credited in my account
Please reply urgently
I request money tap again again about last 27 days reguraly about benificial acc…but not solve my querry…and no any contact by money tap..
i have tried to contact you please call me for my query resolution
Hi sir .my document 80.percent complete e sign loan not open please help me sir
I have sent so many mails to foreclose my account but I’m getting only the automated reply could you please help on that. There is no customer care number to contact.. Pathetic service …
Money tap is a froud service…..they just making the customer fool and making money…..i m going to report a case against the firm in consumer court….so guys anyone want to join please contact on my mail id…..
Dear vikas sir my application status hold kyu h plz
Hello money tap my EMI not updated please cut my EMI my account
Meri EMI mere account se 5th jan ko automatic katna thaa pr nhi kati kya huaa
Kya huaa money tap meri emi mere account se debit kyu nhi huyi
Hello Team,
Recently my amount got deducted from my account and I still receive emails from DMI finance asking me to pay the amount. Could you please help me on this! Every month I am having an issues with this payments.
Please share costumer care no.i. Am talking
i have applied via email for forcecloure of my account on 20th Dec 2019 till date i have not received any reply from Moneytap
honesty before money tap was good but from more than 3 month its became worst app in the market because I have took a loan through this and even i did my all payment before due date and when i clear my all loan amount they just generally blocked me and if i try to transfer amount in my account through money tap its shows policy has been changed and u can contact after three month . and now more than 3 month passed still i am getting notification in app even i have mailed regarding same so many time… Read more »
No response from the money tap its showing only status give us a call back we want to know the status of money its been like 5 days no response from RBL bank for money transefer its showing final approval by bank within 2-3 working days its been like 5 days no response let know the status will we get the money or not
Sir mera 175000 ka loan ho chuka ke lekin meri id ni khul rhi h jisse me pese transfer ni kr pa rha hu mujhe arjent h mail 5 din se kr rha hu ek hi msg ata h 48 ghante bala please meri madad kre