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MoneyTap App Customer Support – Money Tap Personal Loan Helpline Number

Last updated on December 8th, 2020 at 04:09 pm

Customer Care Support of MoneyTap App Loan Helpline Number, MoneyTap Personal Loan, Verification KYC Document Issue, MoneyTap Foreclosure Complaint Box, Get Instant MoneyTap Loan and Customer Helpdesk Number

MoneyTap App is the official (Android/ iOS) Mobile App to avail MoneyTap Services via Smartphone. MoneyTap is Asia’s 1st Personal Instant Credit Line Loan provider. It has introduced Personal Loan 2.0 with greater benefits. Some of the customers of MoneyTap are having an issue with the Personal Loan EMI, foreclosure, KYC Verification, Loan disbursement, Bank name not in the list, helpdesk and customer support of MoneyTap Loan Department. The customers can get 24×7 support (technical, financial, non-technical or document KYC verification) on phone or email.

MoneyTap App Customer Care Support

The MoneyTap App is in the list of popular financial App on Google Play Store. With more than 5 Million+ Customers and an average of 4.3 user rating, its amount the popular Apps. The latest version 3.1.0 was uploaded on Play Store on 3 May 2019.  Some of the customers are not happy with MoneyTap Service. The complaints include the behavior of customer care, not able to verify documents, quick loan disbursement issue, EMI or foreclosure issue. Following are the major issues in MoneyTap Services.

  1. Issue in foreclosure of loan account.
  2. Not getting a verification call (KYC Problem)
  3. Document issue, complete documents
  4. PAN number us already exists
  5. Unable to login MoneyTap App
  6. Loan amount is less than demanded.
  7. Self Employed Professional Loan Amount issue.
  8. could not connect to MoneyTap server.
  9. Very slow loan process
  10. pre-approved loan limits and not completing the process.
  11. Not eligible for Personal Loan but I have pre-approved loan limit.

To get support, customer care number of Money Tap – Kindly contact via Email or Phone Number (Toll-free). The Helpline is available on Google Play Store (Review Section) as well as on the Email.

MoneyTap App Helpdesk/ Complaint Box

Need MoneyTap Customer Care support? Here are the official helpline number and contact details to get instant help from MoneyTap Loan Department/ Team.

MoneyTap Email Support: [email protected]
Twitter Support: https://twitter.com/MoneyTapApp
Facebook: https://www.facebook.com/MoneyTapApp/
Address: Banglore, IN (HQ) Sigma Soft Tech Park, No.7, Whitefield Road
Read FAQ: https://www.moneytap.com/faq.html

Online Complaint – MoneyTap

MoneyTap Loan Documents Required

  • Address Proof: Address Proof(Valid Driving License / Valid Passport / Aadhar Card)
  • Pan Card Number
  • ID Proof: (Valid Driving License / Valid Passport / Voter’s Id / Aadhar Card / Pan Card)
  • Your Company Name and  Official Email Address

Choose Personal Credit Line or Personal Loan (Benefits Explained)

The Personal Credit Line (PCL) is new form of Personal Loan introduced by MoneyTap. There is a large number of benefits choosing Personal Credit Line. Following are the difference between PL and PCL:-

Personal Loan (PL) Personal Credit Line (PCL)
Borrow Amount One Time – Lump Sum Amount Get money as and when you need it
Interest Rates Applicable to complete money (Used or Not Used) – If Interest Rates changes, then that IR will be applicable to complete amount. Pay Interest Rates only for the money you expense only.
Minimum Borrow Amount Rs 10,000 or More Rs 3,000 or more..
Purpose of loan Required Not Required
EMI Tenure Not Flexible Flexible

Features of MoneyTap

MoneyTAP is actually Money on TAP with first to introduce India’s Personal Line of Credit with Fast and flexible money at your fingertips. To get the Personal Loan or MoneyTap Personal Line of Credit you have to download MoneyTAP App from Google Play Store or iOS iTunes store. Following are the features of MoneyTAP App.

  • Total Flexibility: Withdraw as low as ₹ 3,000 (You can borrow as little as ₹3,000 up to your approved Credit limit, anywhere, anytime – no questions asked)
  • Flexible EMI: Choose an EMI tenure that suits you best, it can range from 2 – 36 months, and repay with just one tap
  • No usage, no interest
  • Big rewards with our credit card
  • Credit limit available for a lifetime
  • Money for Life: Whenever you repay EMI, your Credit Line gets recharged with the same amount. You can borrow money multiple times without extra paperwork
  • No collateral, no guarantors
  • Use as Cash or Card: Your credit line, your choice. Transfer money to bank account or use as credit card with reward points
  • Now you don’t have to sacrifice your savings or risk your valuable assets. MoneyTap’s credit line app lets you access money when you need it the most without any collateral backing!

MoneyTap Loan Cities (Approved List)

Following are the Cities approved by MoneyTap, where the Personal Loan Service is active. The MoneyTap is going to increase the cities/ service area in the coming months. Check the MoneyTap Cities approved for Loans.

  1. Delhi, NCR (Delhi, New Delhi, Noida, Greater Noida, Faridabad, Ghaziabad, Gurgaon)
  2. Mumbai (Mumbai, Navi Mumbai, Thane), Pune, Kolhapur, Nagpur, Nashik
  3. Hyderabad & Secunderabad
  4. Tirupati
  5. Lucknow
  6. Ahmedabad, Vadodara, Anand, Rajkot, Surat, Bharuch
  7. Haridwar, Dehradun
  8. Chennai, Coimbatore, Salem, Erode
  9. Bangalore, Mangalore
  10. Jaipur, Jodhpur
  11. Kolkata
  12. Chandigarh, Mohali, Panchkula, Ambala
  13. Indore, Bhopal
  14. Visakhapatnam (Vizag), Vijayawada(Expanding soon!)
  15. Kochi.

MoneyTap Loan Types

Following are the loans you can get from MoneyTap App. Download the official MoneyTap App or login online. Apply for the Loan with documents required and your loan amount will be credited to bank.

  1. Marriage Loan
  2. Travel Loan
  3. Medical Loan
  4. Education Loan
  5. Vehicle Loan
  6. Used Car Loan
  7. Laptop Loan
  8. Two Wheeler Loan
  9. Mobile Loan
  10. Home Renovation Loan
  11. Consumer Durable Loan
  12. Debt Consolidation Loan
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Pradeeshkumar
Pradeeshkumar
12 July 2019 11:01 AM

please share customer care number for money tap

Arun raj
Arun raj
15 August 2019 8:24 AM
Reply to  Vikash

Hello vikash,
I have sent so many mails to foreclose my account but I’m getting only the automated reply could you please help on that.

Jyoti Singh
Jyoti Singh
28 August 2019 12:48 PM
Reply to  Arun raj

M also sent many emails for fc latter but no reply

Louis
Louis
31 December 2019 8:09 AM
Reply to  Jyoti Singh

Y so no reply on emails that been sent

Sanjay Kumar Shrivastava
Sanjay Kumar Shrivastava
9 March 2020 12:05 PM
Reply to  Arun raj

MI discussion

Bhushan
Bhushan
1 October 2019 10:57 AM
Reply to  Vikash

Kya hua sir lone approve Nhi hua sari formality Puri Hogi aisa kya hua pz bata do sir

VISWANATH TM
VISWANATH TM
4 November 2019 1:26 PM
Reply to  Vikash

NO USE ON THIS MAIL ID

Asha
Asha
7 November 2019 2:37 PM
Reply to  Vikash

THIS MAIL ID DOESN’T WORK

rakesh
rakesh
24 January 2020 12:34 PM
Reply to  Vikash

plz conact me

Bhushan
Bhushan
1 October 2019 10:55 AM
Reply to  Pradeeshkumar

Hi ap ka nambar send kar na ji

Abrar
Abrar
14 August 2019 3:01 PM

I have been sending emails to moneytap on the above email id mentioned. However, there hasn’t been any response from the support team. I am trying to do a foreclosure of my account with money tap. However, they r not responding.. can someone help??

Aslam Afroze
Aslam Afroze
16 December 2019 2:48 PM
Reply to  Abrar

Worst service by money tab

Arun raj
Arun raj
15 August 2019 8:30 AM

Hi,

Foreclosure process is not get resolved still could you please help on that

Ranjit Kumar Singh
Ranjit Kumar Singh
17 August 2019 9:48 AM

I have taken loan through money tap app. from RBL Bank . Total; outstanding mamount is paid two months back ..still i am getting statement every month with out standing amount which is ridicules . Even three weeks back raised the complain but still the issue is not resolved .

Jyoti Singh
Jyoti Singh
28 August 2019 12:51 PM
Reply to  Vikash

Pls help I can’t pay emi from next month because I m job less I want to close my loan but not get any revert from money tap mail id

Arun raj
Arun raj
18 August 2019 5:28 PM

Hi vikash,
I’m asking about the foreclosure issue which is not resolved. I have sent so many emails to the above mentioned address, could you please look into it.

Jitu Patel
Jitu Patel
28 August 2019 10:40 AM

Plz. Give Contect No.

Nizamuddin shaikh
Nizamuddin shaikh
30 August 2019 12:35 AM
Reply to  Vikash

I have been sending emails to moneytap on the above email id mentioned. However, there hasn’t been any response from the support team. I am trying to do a foreclosure of my account with money tap. However, they r not responding.. can someone help??

Anurag Bhuddi
Anurag Bhuddi
31 August 2019 1:40 PM
Reply to  Vikash

Dear Vikash,

you fraud guys, nobody is even bothered to revert. please revert with a contact number and procedure how to foreclose the account

midhat fatima
midhat fatima
31 August 2019 2:59 PM

hello my credit line has been approved by moneytap but due to some technical error i am unable to see my credit line i have requested multiple times via email support to moneytap but not got satisfactory reply. so what is next???

Kalyan Bhattacharya
Kalyan Bhattacharya
3 September 2019 5:27 PM
Reply to  Vikash

Get us the customer care number Please

Jeet Rambhiya
Jeet Rambhiya
13 February 2020 3:51 PM
Reply to  Vikash

Can i get the customer Care no.

rishu
rishu
4 September 2019 5:42 PM

bakwas hai money tap iska koi help line no hi nahi h logo ko C banata h sala

rishu
rishu
4 September 2019 5:43 PM

bakwas h moneyb tap

Ravi raj
Ravi raj
5 September 2019 11:17 PM

I have paid for loan- id-DMI0002337611

Still you have deducted that emi amount from my account why Please close this emi as I have made the payment. Payment details has been shared in mail over 50 mail has been sent to you and you are not taking any correct action.

Bhushan
Bhushan
1 October 2019 10:59 AM
Reply to  Ravi raj

Loan chahie sir please number mil jaega

Adnan kanchwala
Adnan kanchwala
5 March 2020 11:10 PM
Reply to  Ravi raj

Same thing happened with me. They have deducted emi amount after loan foreclosure and now not reverting back my money. its being more than 4 months. I have sent many mail to them, still there no response and update from their side. I planing to go to consumer forum and file a case against them for cheating me.

chetan chavan
chetan chavan
11 September 2019 10:01 AM

Dear Vikash,
I want to foreclose my personal loan and there is no landline no just only email and i have mail so many email but every time i get only auto generated mail. please help me to contact support team. otherwise i will not pay any emi.

Chetan chavan
Chetan chavan
12 September 2019 7:07 PM
Reply to  Vikash

Is money tap the rbl bank finance company

Ravindra sable
Ravindra sable
17 December 2019 10:09 AM
Reply to  Vikash

Just change your bloody staff That prakhar and rupesh from mumbai they both are very helpless once they take documents they don’t receivinig phone if you dont have contact number then please give me your mumbai office address

XYZ
XYZ
1 February 2020 12:29 PM
Reply to  Vikash

CHUTYA BANAVTAY KAY RE AAI GHALYANNO

shashank
shashank
17 September 2019 9:46 PM

Hi Vikas,

I have sent many emails for forclouser but no response . can i kmow when i will get respnse. i cant wait now. i wont respnsible if i am not able to pay amOKunt in future .this is wrost service you providing to customer. please send me the link wher to pay my full due amount. i dont get response when i send email to [email protected] .

stella ahluwalis
stella ahluwalis
28 September 2019 5:34 PM

i need an email id to understand the facts and figures of the said loan that it is said that i ahve been taken. pls send an email id..nothing is available on the internet. all you give is threatening calls, i need an employee of maoney tap and an email id to connect professionally.

Ulfat Ali
Ulfat Ali
30 September 2019 11:38 AM

Please share customer care number. I have to know about my foreclosure status and on [email protected] there is no revert on the issue.

Kunal Verma
Kunal Verma
23 October 2019 7:58 AM
Reply to  Vikash

Sent mail many times still no response

Tamil maran
Tamil maran
2 October 2019 7:12 PM

Very bad experience your moneytap payment statement.. please correct emi amount in my loan.

Dinesh
Dinesh
8 October 2019 4:52 PM

Hi apply loan money tap 3days back all procedure was done but still showing 80percentage complete . when I get the loan amount

Rajesh
Rajesh
9 October 2019 11:21 AM

I have got pre approved amout of 56000 through app. Stills it’s on document verification past 3 days. I need an emergency cash to my account. What is the pre approved means of all loan. For providing the documents I didn’t get any information. In app I uploaded all. Please help me in this.

Thank you

Ambuj Singh
Ambuj Singh
11 October 2019 11:26 AM

No response yet from money tap for NACH signature after pre approval

Vijay Kottapalli
Vijay Kottapalli
16 October 2019 3:01 PM

Hello
I have given my account number wrongly. I am writing mails from 5 days. But there is no response from your side. The app is showing money transfer successful. But name and account number and ifsc mimatches. Give me some customer support numbers. No where i have seen your customer care numbers.

Vamshi Krishna Dubbasi
Vamshi Krishna Dubbasi
24 October 2019 12:16 PM

How to Update Bank Details with Money Tap?

Ketan
Ketan
24 October 2019 4:11 PM

Sir mera IFSC code galt he me a bat maile me bata chuka hu or meri sare detail de chuka hu to bhi koi answer nai mila raha he to ho sake to help kar de na mali me koi jawab nahi aata he 48 hours bol te he koi reply nai aa ta

Eswar
Eswar
28 October 2019 11:15 AM

Hi Team,
In terms of providing loan is very good. As well as provinding service to the users will increase the users . I have never seen such a company without service support number. I had very bad experience about this. We can not explain explain each and every doubt and clarifications over email. Please try to reach me out as soon as possible to clarify my concerns.

jitender sharma
jitender sharma
4 November 2019 11:24 AM

Why my Amazon EMI started, I haven’t bought anything.
I sent you mail several times but no reply was received from you.

jitender sharma
jitender sharma
22 November 2019 8:18 PM

any update?

viswanath TM
viswanath TM
4 November 2019 12:54 PM

Hello Team,
I have sent so many mails to foreclose my account but I’m getting only the automated reply could you please help on that.

Saroj
Saroj
6 November 2019 5:00 PM

Moneytap is a spam, their sales guys call and harras everyone, they use abusive language, a sales guy called and asked “why the fuck did you download the moneytap app if you are not interested”

shweta Carike
shweta Carike
6 November 2019 7:40 PM

For My Loan the amount was supposed to get debit this month however due to some technical glitch in your system the payment didnt went through though I have sufficient balance when i tried paying the payment using Razorpay they ask me to pay Gateway charges and GST why am i supposed to pay this. The system glitch is from your side.Please respond to this asap because I am not going to pay anything extra apart from emi

Asha
Asha
7 November 2019 2:39 PM

DEAR TEAM, ARE YOU FAKE ORGANISATION FOR REASON YOU HAVEN’T SHARED ANY NUMBER OR PROPER MAIL ID.. I LL NOT MAKE ANY MORE PAYMENT & BLOCKING YOUR TRANSACTION BLOCK FROM BANK BCOZ YOU PEOPLE ARE JUST CHEATING..

Senthalkumar
Senthalkumar
15 November 2019 7:29 AM

I have made the full payment for foreclosing the loan, after so many mails . But still on my account amount is not credited.. Please help me out

PURNIMA SINGH
PURNIMA SINGH
15 November 2019 3:18 PM

HI Money Tap team,

I want to fourclose my outstanding please help me

Nagasaran
Nagasaran
18 November 2019 12:59 AM

Hello Team,
My EMI didn’t get deducted so I made the payment online through the link which you guys shared me. But the amount didn’t get updated in the app.. I have sent emails asking for support and I got reply asking me to update the statement and I replied them with bank statement still there is no reply from your team. This is really frustrating man. I have sent multiple emails for support ni reply till now.

Madhav Naik
Madhav Naik
21 November 2019 1:20 PM

It’s been more than a month still I’m no where no resolution, We look for a lone in case of a emergency and spending a month waiting for a positive response is very sadenning. This whole month I have been getting is the same response same steps and at the last the classic line SEND US A SCREENSHOT. All I ask is am I eligible for a lone or no ?

Manigandan
Manigandan
21 November 2019 6:16 PM

I am complete my pre approval application profile last week but still now shown waiting for final approval, how long take the time for final approval

sai
sai
3 December 2019 10:10 PM

I think no proper response through email please share your customer service number that would be great to discuss the problems

Shashikumar
Shashikumar
9 December 2019 6:37 PM

I want pre-close the loan amount can you help me with this. Because there in support number and pre closer option.

Syed Khaja
Syed Khaja
12 December 2019 7:23 PM

Hai .Money approved but not credited in my account
Please reply urgently

Balasaheb Thorat
Balasaheb Thorat
26 December 2019 2:12 PM

I request money tap again again about last 27 days reguraly about benificial acc…but not solve my querry…and no any contact by money tap..

Mohammed Qayyum
Mohammed Qayyum
26 December 2019 4:31 PM

i have tried to contact you please call me for my query resolution

Vittal
Vittal
26 December 2019 10:06 PM

Hi sir .my document 80.percent complete e sign loan not open please help me sir

Roshi
Roshi
27 December 2019 9:05 AM

I have sent so many mails to foreclose my account but I’m getting only the automated reply could you please help on that. There is no customer care number to contact.. Pathetic service …

Kunal kaushik
Kunal kaushik
30 November 2020 12:58 PM
Reply to  Roshi

Money tap is a froud service…..they just making the customer fool and making money…..i m going to report a case against the firm in consumer court….so guys anyone want to join please contact on my mail id…..

MONU KUMAR
MONU KUMAR
30 December 2019 11:01 AM

Dear vikas sir my application status hold kyu h plz

SUNIL
SUNIL
6 January 2020 8:06 AM

Hello money tap my EMI not updated please cut my EMI my account

SUNIL
SUNIL
6 January 2020 8:09 AM

Meri EMI mere account se 5th jan ko automatic katna thaa pr nhi kati kya huaa

SUNIL
SUNIL
6 January 2020 8:13 AM

Kya huaa money tap meri emi mere account se debit kyu nhi huyi

Nagasaran
Nagasaran
11 January 2020 11:50 AM

Hello Team,

Recently my amount got deducted from my account and I still receive emails from DMI finance asking me to pay the amount. Could you please help me on this! Every month I am having an issues with this payments.

Srinivas
Srinivas
17 January 2020 11:14 AM

Please share costumer care no.i. Am talking

rahul
rahul
19 January 2020 10:42 AM

i have applied via email for forcecloure of my account on 20th Dec 2019 till date i have not received any reply from Moneytap

nitin pandey
nitin pandey
24 January 2020 3:32 PM

honesty before money tap was good but from more than 3 month its became worst app in the market because I have took a loan through this and even i did my all payment before due date and when i clear my all loan amount they just generally blocked me and if i try to transfer amount in my account through money tap its shows policy has been changed and u can contact after three month . and now more than 3 month passed still i am getting notification in app even i have mailed regarding same so many time… Read more »

Meril maxwel
Meril maxwel
31 January 2020 10:04 AM

No response from the money tap its showing only status give us a call back we want to know the status of money its been like 5 days no response from RBL bank for money transefer its showing final approval by bank within 2-3 working days its been like 5 days no response let know the status will we get the money or not

Mahendra singh Patel
Mahendra singh Patel
3 February 2020 2:56 PM

Sir mera 175000 ka loan ho chuka ke lekin meri id ni khul rhi h jisse me pese transfer ni kr pa rha hu mujhe arjent h mail 5 din se kr rha hu ek hi msg ata h 48 ghante bala please meri madad kre

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