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{TRAI} Videocon d2h New TRAI Package Migration: Customer Care, Hepline & Complain

Last updated on March 4th, 2019 at 09:14 pm

TRAI VIDEOCON New Packages Migration Support: Telecom Regulatory Authority of India (TRAI) has announced new regulation for the Dish TV/ Cable TV & DTH operators in India. With the TRAI new Rules, the consumer can now choose TV channel as per their choice. Before migration to the new plan (Sports/ Movies/ News) the TRAI DTH New Package, you have to understand (NCF – Network Capacity Fee), which is extra to be paid by the consumer to use the DTH Connection/ Cable TV etc.

The Network Capacity Fee (NCF) is like a rental charge of the TV connected to your home. The maximum retail price (MRP) of NCF as Rs. 130/ month. This rental includes the FREE 100 TV channels. The other charges is the price of any pay channels that you select as per your choice.

Videocon d2h Infinity App: 504 Gateway Timeout

While using the D2h infinity App or website www.d2h.com you many encounter “502 Gateway Timeout” error on the page. In the Videocon D2h Infinity App – After installation, in the first screen you have to choose new Channel/ Migrate to new plans.

But while browsing, you will get 504 Gateway Timeout on d2h.com Videocon Infinity App.

Dear Customer

As per the new TRAI guidelines, you now have the choice to create your own pack and pay for what you watch. Please exercise your choice today by clicking here.

March 2019: India vs Australia (Sports Channels)

The customer can directly subscribe to the Star Sports to watch live streaming of IND vs AUS one day cricket match. You can MISS CALL to subscribe channel on toll-free number.

Start Sports Channels Channel Number Price per month* Missed Call
Star Sports 1 401 19 18003150401
Star Sports 1 HD 923 19 18003150923
Star Sports Hindi 1 407 19 18003150407
Star Sports Hindi 1 HD 925 19 18003150925
Star Sports 1 Kannada 689 19 18003150689
Star Sports 1 Telugu 750 19 18003150750
Star Sports 1 Tamil 521 17 18003150521

Videocon D2h (DishTV) customer care number has been changed. This is not a toll-free number. So the customer calling on new Customer Care number is charges as per the PLAN you have on your mobile number. If you have any problem relates to the Videocon d2h Plan/ Recharge or channel is not updated/ subscribed even after the payment then you can call the New Videocon d2h Helpline number. The old customer care number was 7355873558 and new customer support of Videocon is 9115691156.

Watch IPL 2018 Channel/ Customer Care

Why has Videocon d2h changed the Customer Care Number?
Answer: As the old Videocon d2h number was using the cellular network of Videocon Telecommunications Ltd/ HFCL Connect of PUNJAB State and there may be the issue of congestion in the network. So it might be one reason.

What is the cellular network of New Videocon Customer Care number?
Answer: The new mobile number 9115691156 is of Loop Telecom Ltd and this number (home state) is PUNJAB.

SOURCE: On TV Screen (30 Sept 2017 8:35 PM)

videocon new customer care no

Videocon d2h Customer Care

a) You can call them to subscribe new channels.
b) You can call them to downgrade your current plan.
c) By using the new customer care number of Videocon d2h you can upgrade your plan.
d) If you have recharged online (via Paytm/ FreeCharge or any wallet) and your channel is not working, then please call on this 9115691156 for quick account update.

If you have any issue regarding VIDEOCON D2h. Please let us know. We can help you out.

Keep watching. Enjoy.


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M gnanasekaran
M gnanasekaran
8 April 2018 7:34 AM

Customer care not attend pl call me

Balkrishna kumar
Balkrishna kumar
7 May 2018 9:52 PM

i want to downgrade the videocon package to flexi+popular

Ram babu singh
Ram babu singh
10 March 2019 1:11 PM

I want to change old mobile number as it is not with me

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